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Joe Cleaver
Refer Me
156 Reviews
I've worked for Ferman BMW/Mini since March 2011. I have been a BMW Service Advisor, BMW Client Advisor and currrently serving as a Finance Manager since October 2016. Prior to coming to Ferman, I was a BMW Service Advisor at another local BMW Dealership for over 4 years. Additionally, I am a retired U.S. Marine Master Sergeant who served 20 years of loyal and faithful service. I am blessed to carry on the Marine Corps' morales, values and ethics in my current career field. Semper Fidelis! (Always faithful)
Read moreDealership Experience
13 yrs, 4 mos
Industry Experience
17 yrs
Specialties & Trainings
F&I LEGAL & ETHICS STANDARDS CERTIFIED
NOTARY
156 Reviews
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156 Reviews of Joe Cleaver
October 24, 2023
First time I bought a car remotely. Since it was a surprise for my wife, maintaining secrecy was difficult, but all worked out in end. Good experience! Since it was a surprise for my wife, maintaining secrecy was difficult, but all worked out in end. Good experience! More
by escherkus
Verified CustomerOther Employees Tagged: Tony Beltran
Helpful 
October 10, 2023
Fantastic new car buying experience! Sara Griffith was hands down the BEST salesperson I have worked with in many years. The entire team at Ferman Mini was astounding in terms of HONESTY Sara Griffith was hands down the BEST salesperson I have worked with in many years. The entire team at Ferman Mini was astounding in terms of HONESTY, decency, professionalism while sharing vehicle knowledge, financing options, and all around customer service. I could not be happier with my new car and the ease with which I purchased it is all due to the effort put forth to LISTEN to and MEET my needs and desires. This dealership is the bee's knees! More
by jennie
Other Employees Tagged: Sara Voorheis
September 23, 2023
The buying experience was painless and pleasant. Special kudos for Ryan George who was the consummate motoring advisor and spent hours explaining all the features and benefits of my new Mini Cooper Special kudos for Ryan George who was the consummate motoring advisor and spent hours explaining all the features and benefits of my new Mini Cooper. He was fully engaged and knowledgeable at all times. More
by wombatdi
Other Employees Tagged: Ryan George, Michael Stanton
August 24, 2023
The staff was very professional and easy to work with. They took the time and answered every question and offered other opportunities if the car I wanted was not on the lot. Everyone we worked with from t They took the time and answered every question and offered other opportunities if the car I wanted was not on the lot. Everyone we worked with from the sales team and the finance team to the service department were wonderful! More
by joannabellmore
Other Employees Tagged: Ryan George, Dallas Crider
July 27, 2023
Lovely people who treat you as a human - both in service and in sakes. Long time customer and plan to continue to be! Love this dealership! and in sakes. Long time customer and plan to continue to be! Love this dealership! More
by Kima
Other Employees Tagged: Manolo Santos, Michael Stanton, Scott Douglas , Paul Scaglione, Courtney Devine , M. Mancini
July 22, 2023
I finally got my lovely seaside edition MINI. Thanks Dallas, he made everything smoothly. Great Job! Thanks Dallas, he made everything smoothly. Great Job! More
by Rachel
Other Employees Tagged: Michael Stanton, Dallas Crider
July 11, 2023
Above and beyond service! Friendly, professional. Live them!! Highly recommend both sales and service! No hesitation. Friendly, professional. Live them!! Highly recommend both sales and service! No hesitation. More
by Kima
Other Employees Tagged: Manolo Santos, Michael Stanton, Scott Douglas , Paul Scaglione, Matthew Maynard, Courtney Devine
July 06, 2023
Great humans. Great service. Fair treatment. What else can I say? I highly recommend this dealership for sales and service. Great service. Fair treatment. What else can I say? I highly recommend this dealership for sales and service. More
by Kima
Other Employees Tagged: Manolo Santos, Michael Stanton, Scott Douglas , Paul Scaglione, Courtney Devine , Sean in service.
July 04, 2023
Truly exceptional experience, as always. My family and I have been customers for over a decade and will continue to be. Sales and service department’s employees are the kind of people you wa My family and I have been customers for over a decade and will continue to be. Sales and service department’s employees are the kind of people you want to do business with. More
by Kima
Other Employees Tagged: Manolo Santos, Michael Stanton, Courtney Devine , Mike Maccinni, Paul Scaglione
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