Joe Cleaver | Page 40

Great experience with several of the service advisors and management. I’ve used service several times and each time I had a great experience. I highly recommend the Ferman BMW Service department for all your management. I’ve used service several times and each time I had a great experience. I highly recommend the Ferman BMW Service department for all your maintenance and repairs. More

by Laurindo Muniz Verified Customer Verified Customer

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Wonderful transaction And easy to work with throughout the entire process! I recommend them to anyone in search of a BMW. Everything was great until this survey pushed me for 25 words minimum. That the entire process! I recommend them to anyone in search of a BMW. Everything was great until this survey pushed me for 25 words minimum. That was annoying! More

by ericfincham Verified Customer Verified Customer

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I would highly recommend Ferman BMW. I received I would highly recommend Ferman BMW. I received EXCELLENT customer service from my sales rep, Tom Berges and the finance manger, Joe Cleaver. Th I would highly recommend Ferman BMW. I received EXCELLENT customer service from my sales rep, Tom Berges and the finance manger, Joe Cleaver. They were very professional, friendly, informative, and made themselves available to answer any questions. More

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Mary was good for the second time. The BMW Genius was good too. If there wasn't so much paperwork it would have gone faster but I guess it is due to government stuff good too. If there wasn't so much paperwork it would have gone faster but I guess it is due to government stuff More

by janp2 Verified Customer Verified Customer

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Great staff, great service, the prices were reasonable I will be back to your shop for my next service and BMW parts and gifts purchase will be back to your shop for my next service and BMW parts and gifts purchase More

by gilliamjr Verified Customer Verified Customer

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Most helpful, nicest, experience buying a car we have ever had. Loved Tomsk helpful setting up my personal settings, never had so much help. Thank you!! ever had. Loved Tomsk helpful setting up my personal settings, never had so much help. Thank you!! More

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The dealership as a whole feels very welcoming. As soon as I stepped in the building, David was right there waiting and approached me in a friendly but professional manner. Kudos to Joe as well for always as I stepped in the building, David was right there waiting and approached me in a friendly but professional manner. Kudos to Joe as well for always keeping us updated. Once he started explaining things, you could tell that he knows what he is doing. This dealership has amazing staff. Everyone was polite, courteous, and hospitable. More

by ben_thugs Verified Customer Verified Customer

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Both David's were very warm and professional. Negotiations was great, I think we meet in the middle which made the dealership and myself happy. Negotiations was great, I think we meet in the middle which made the dealership and myself happy. More

by Garfield Verified Customer Verified Customer

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Professional and polite sales and support staff Great experience. Clean environment. Worked closely to assist without any negativity. nice refreshment area and accessories shop. Thanks! experience. Clean environment. Worked closely to assist without any negativity. nice refreshment area and accessories shop. Thanks! More

by tcrandall1 Verified Customer Verified Customer

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Tom Berges & Ferman BMW are awesome!!! I received excellent customer service. Everyone including the Finance Manager, Joe Cleaver, were super friendly and willing to explain anything. They were excellent customer service. Everyone including the Finance Manager, Joe Cleaver, were super friendly and willing to explain anything. They were also well organized. As an out of town buyer, it was evident that they already had the necessary paperwork ready for me to sign. Kudos to Ferman BMW and the entire team! I would definitely recommend them. More

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