Joe Chapman
Joe Chapman at Executive Honda

Joe Chapman

Service Manager

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

4.8
41 Reviews
4.8

41 Reviews

Write a Review

41 Reviews of Joe Chapman

May 31, 2024

Dealership Rating
Employee Rating

I always have a good experience while getting service on my 2017 CRV . Everyone at Executive is knowledgeable and friendly . More

by CindiB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Chris Guerin, Jay Marin, Sean McMahon , Lisa at the Service Desk

Jun 01, 2024

Executive Honda responded

Cindi, Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

May 27, 2024

Dealership Rating
Employee Rating

I always take my CR-V to Executive Honda for service - that are the best!? More

by jaydee3031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Guerin

May 29, 2024

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

April 24, 2024

Dealership Rating
Employee Rating

I have been with Executive Honda through several vehicles. They always treat me well so I keep going back. More

by NAKIA1SOUL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 11, 2024

Dealership Rating
Employee Rating

Executive Honda service has taken very good care of my car - my most recent visit and for the last 17 years More

by COOLHANDLOUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2024

Dealership Rating
Employee Rating

Executive Honda is one of the best dealerships in our area. Sean is one of their top employees and does a fantastic job taking care of customers. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Iris Ramirez, Sean McMahon

Jan 17, 2024

Executive Honda responded

George, Thank you so much for your kind words for Sean, and for taking the time to leave us this wonderful feedback!

January 16, 2024

Dealership Rating
Employee Rating

They gave me a great deal on my new Honda and process was fast. They also didn’t add anything I didn’t ask~. Simply, they made everything clean and quick! Service advisor Gina Roberts is wonderful and alw More

by TY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Executive Honda responded

Here at Executive Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Gina, Xavier, Amber, Joe, Vincent, and Jason. It was a pleasure having you at the dealership. We appreciate your review!

January 16, 2024

Dealership Rating
Employee Rating

Great dealership. Very professional. Service is excellent .wonderful sales and service folks. Would reccomend to anyone. More

by DHOCKING0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Chris Guerin

Jan 17, 2024

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 16, 2024

Dealership Rating
Employee Rating

I have known Sean through the dealership for a number of years now and he has always been fantastic! More

by ALLAN.GUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sean always meets your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

January 16, 2024

Dealership Rating
Employee Rating

The best around. The best service Manager out their Attends to the customer . Love it will always be a customer More

by smadonna023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jan 17, 2024

smadonna023 responded

So happy to find a place that a Service Manager really cares about the customer. It's been a pleasure working with Mr. Chapman and team I'm a satisfied customer for sure!

January 16, 2024

Dealership Rating
Employee Rating

Great response when I called regarding multiple issues over multiple days, always keeping me in the loop. More

by GARYWIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts, Sean McMahon , Lizbeth Lopez

Jan 17, 2024

Executive Honda responded

Gary, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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