Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford
Refer Me

Joanne Sasso | Page 33

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

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4.8
397 Reviews

Dealership Experience

16 yrs, 2 mos

Industry Experience

42 yrs, 5 mos

Languages Spoken

English English

4.8

397 Reviews

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397 Reviews of Joanne Sasso

March 21, 2023

Dealership Rating
Employee Rating

Joanne, Carl and Jessica are wonderful! Along with the rest of the staff :) So pleasant and welcoming. No issues More

by Rooselyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Chase, Jessica Licona

Mar 22, 2023

Colonial Nissan of Medford responded

Thank you so much for your kind words for Joanne, Carl, and Jessica, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

March 14, 2023

Dealership Rating
Employee Rating

Staff was pleasant, and communication was great. Price was as expected. Joanne walked me through everything. More

by RAYMIEPARKER42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with Joanne and our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

March 12, 2023

Dealership Rating
Employee Rating

Nissan is great when we talk about any services! They are very quick with all my needs. More

by Renato Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2023

Colonial Nissan of Medford responded

Thank you for your business and this review, Renato. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Islami, Service Manager jimi@nissanofmedford.com

March 06, 2023

Dealership Rating
Employee Rating

I’m extremely pleased with the courteous and professional service at Colonial Nissan in Medford, MA . More

by carltonsmith873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Cheeks

Mar 07, 2023

Colonial Nissan of Medford responded

Carlton, thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Islami, Service Manager jimi@nissanofmedford.com

March 02, 2023

Dealership Rating
Employee Rating

They are my go to service team. Always fair, professional, and sound advice. They have helped me get 15 years out of my Nissan Titan and will be doing the service on my next if the More

by KEVIN@ACCOMPLICEEDIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Daughtrey

Mar 03, 2023

Colonial Nissan of Medford responded

Kevin, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jim Islami, Service Manager jimi@nissanofmedford.com

February 28, 2023

Dealership Rating
Employee Rating

The service department made scheduling an appointment a very smooth and easy process. They were also very organized and clear when they needed to notify me about my car being ready to be picked up. I reall More

by SARA81718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jim Islami, Michael King

Mar 01, 2023

Colonial Nissan of Medford responded

Thank you so much for your kind words, Sara, and for taking the time to leave us this wonderful feedback! Jim Islami, Service Manager jimi@nissanofmedford.com

February 28, 2023

Dealership Rating
Employee Rating

I have been a client of Colonial Nissan for many years. I have also taken all of my cars to their service center and have always had amazing service. They always get my car in and out as quickly as possibl More

by BUBBLESCATINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nilo Oliveira, Jessica Licona , Blanca Escobar, Jim Islami, Michael King

Mar 01, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

February 21, 2023

Dealership Rating
Employee Rating

Joanne Sasso is my service advisor at Nissan, Medford MA. I am lucky to have her ,she is very experience, professional and helpful. Thank you Joanna for having the nail removed for my front tire right away. More

by MAG6626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2023

Colonial Nissan of Medford responded

Thank you for your business and this review, Mildred. We're happy to hear Joanne and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Islami, Service Manager jimi@nissanofmedford.com

Feb 21, 2023

MAG6626 responded

TO MANAGER.SERVICE DEPT YOU ARE WELCOME. Mildred

Feb 21, 2023

MAG6626 responded

TO MANAGER.SERVICE DEPT YOU ARE WELCOME. Mildred

February 18, 2023

Dealership Rating
Employee Rating

The service is easy to schedule, staff are friendly, and I was kept well-informed about the status of my vehicle. More

by Melissa.Sprachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon

Feb 19, 2023

Colonial Nissan of Medford responded

Melissa, Thank you for taking the time to share your feedback with us. Joanne and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Islami, Service Manager jimi@nissanofmedford.com

February 13, 2023

Dealership Rating
Employee Rating

I have been going to this dealership for years and and have had nothing but good service from everyone. More

by ASWOPE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jim Islami, Michael King

Feb 14, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

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