Jim Rutherford

Buying process stressful. Confusing. 3.5 hours but could be faster. Next time please be more transparent. Julio initial contact - friendly, informative, outgoing - I test drov Confusing. 3.5 hours but could be faster. Next time please be more transparent. Julio initial contact - friendly, informative, outgoing - I test drove a Forrester Touring and loved it. Returned to find Julio, but dealt mostly with Javier, asst manager (pleasant and very polite but a hard bargaining guy, and after haggling for a while decided on a price. Completed required paperwork with TJ, very efficient, said goodbye to our Toyota Sienna van of 21 years and drove off in a Subaru Outback rental until pick up my Forrester amazing Touring 2 days later!! Came back to get my temporary license tag on my rear window cuz accidentally left dealership without one. Saw Javier again who REALLY helped out alot with getting me started with the basics and set up of my Forrester Touring. Had scheduled appointment with Jim Rutherford on 10/29/25. This encounter was really great and informative as Jim answered all my questions and then some - Researching Subaru cars from Alex P on You Tube, service questions for the near future and a kind encouragement to reach back out if I needed any more assistance. Thank you so much Jim!!!! More

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Great selection! Attentive salespeople, friendly atmosphere, respectful management and financial department. Upon completion Jim Rutherford was the best! Excited to b Attentive salespeople, friendly atmosphere, respectful management and financial department. Upon completion Jim Rutherford was the best! Excited to be of assistance in all things Subaru! He is the delivery specialist who was knowledgeable on every detail. Due to time for me that day he made a phone appointment for us to go over all questions about my car. Super helpful with offering his assistance in the future as well. Even a small notebook added to write things down. This is the added part of Royal Moore that strives for great customer service. Very appreciative! More

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Jim was great. And gave me some new tricks about things I didn’t know even though I had owned Subarus in the past And gave me some new tricks about things I didn’t know even though I had owned Subarus in the past More

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Very Happy with my new Subaru and purchasing experience. Everything went smoothly and great. I will definitely be back. Everything went smoothly and great. I will definitely be back. More

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Jim was very informative and helpful during my encore appointment. He answered all my questions, noted where I needed further training, and treated me with respect. I highly recommend him. appointment. He answered all my questions, noted where I needed further training, and treated me with respect. I highly recommend him. More

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I drove from Newberg to Hillsboro instead of driving to Wilsonville for the pricing. The staff was friendly and personable. My experience was good and I appreciated the availability on the lot. Wilsonville for the pricing. The staff was friendly and personable. My experience was good and I appreciated the availability on the lot. More

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Jim Rutherford is the best! Helpful, personable, relatable. Always my favorite connection at Royal Moore! Helpful, personable, relatable. Always my favorite connection at Royal Moore! More

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Ed was a fabulous navigator through the car shopping process. We ended up with something that was a better fit for our family’s needs. Grateful for Ed and his incredible patience and support. process. We ended up with something that was a better fit for our family’s needs. Grateful for Ed and his incredible patience and support. More

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Edgar and Royal Moore Subaru were wonderful to work with! They really listened and we purchased exactly what we were looking for. Everyone we worked with was professional and friendly. Highly recommend th They really listened and we purchased exactly what we were looking for. Everyone we worked with was professional and friendly. Highly recommend this top-notch dealership. More

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Let me sum up our experience with Royal Moore Subaru as nothing short of amazing. We came in to see our options on our current Subaru lease that expired in a few days and did not want to be at the deale nothing short of amazing. We came in to see our options on our current Subaru lease that expired in a few days and did not want to be at the dealership for 4 plus hours. While we hoped for a new Ascent lease, we did not think that Royal Moore Subaru would be able to meet our demands on monthly payment or the selection of the vehicle we wanted. Anthony, our sale associate, was outstanding in every way. He, and the rest of the team, not only got us the Ascent we wanted, but also the monthly payment we were looking for. Not only that but doing so faster than we have ever gone through the car buying process before. We even saw him running from place to place trying to get things done quicker. This was our third time leasing from Royal Moore Subaru, with the last time being not as good as the first time. However, this time they knocked it out of the park. Royal Moore Subaru has earned our business for life. I would highly recommend Royal Moore Subaru and more specifically Anthony for your next car driving experience, they will take good care of you. More

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