Dealership Experience
1 yr, 7 mos
305 Reviews
Write a Review305 Reviews of Jill Schellhase
May 14, 2024
This is the second time that this dealership has come through for me in my time of need and I will for sure be back! through for me in my time of need and I will for sure be back! More
Other Employees Tagged: Todd Roth, Kenan Mustafic
May 13, 2024
Horrible sales experience! Purchased a pre-owned vehicle that was detailed and stickered on a Saturday afternoon only to find out that it still needed to be run through the ser Purchased a pre-owned vehicle that was detailed and stickered on a Saturday afternoon only to find out that it still needed to be run through the service department l. Ok, fair enough. We were told the salesperson/client advisor would be in contact on Monday. Monday rolls around and not a peep. No one at the dealership could locate him. Finally got a text saying it was still in service and that he would let us know when it was ready. Heard nothing on Tuesday, so once again I inquired on the status. I was told at this point that parts needed to be ordered and would once again be contacted as soon as it was ready. Heard nothing on Wednesday. Finally got a text Thursday afternoon that it was ready but it was late to make arrangements to go get it. Friday evening went to the dealership to take delivery. I was handed an envelope and the keys but another salesman. Turns out our original guy was out of town all week. I asked to service record of the work performed during the week it was in service only to find out the only service performed was an oil change! Sales manager was smug and could not offer an explanation. No real effort to remedy. This is the 2nd vehicle I have purchased from Suntrup. Never again! More
May 11, 2024
The experience was wonderful, and our finance woman was a treasure. Very informative! Thank you!😊 treasure. Very informative! Thank you!😊 More
Other Employees Tagged: Dylan Bounds
May 11, 2024
Im on my fourth car at Suntrup Nissan and thats beacuse they're the best of the best in the business, Mike will always work with you and give you his undevided attention when looking and purchasing a car. they're the best of the best in the business, Mike will always work with you and give you his undevided attention when looking and purchasing a car. Also shout out to Jill from the finance department, she's a delight too when closing the deal. More
Other Employees Tagged: Michael Meyer, Todd Roth
May 07, 2024
Great service, willing to help us even when we were pushing the closing time for the dealership. Clean facility and Jon was an excellent client rep! pushing the closing time for the dealership. Clean facility and Jon was an excellent client rep! More
Other Employees Tagged: Jonathan Stephens
May 07, 2024
Bradley was very efficient worked hard at getting me into a vehicle I will tell my friends a vehicle I will tell my friends More
Other Employees Tagged: Todd Roth, Bradley Chavours
May 05, 2024
They were very kind and whatever question I had for them they also have an answer for the question. Clint was a very nice guy and very straightforward.❤️❤️ they also have an answer for the question. Clint was a very nice guy and very straightforward.❤️❤️ More
Other Employees Tagged: Clint Gentry
May 05, 2024
Great buying experience! Aaron was exceptionally helpful and knowledgeable, he made the whole process easy and stress free. Aaron was exceptionally helpful and knowledgeable, he made the whole process easy and stress free. More
Other Employees Tagged: Aaron Voege
May 05, 2024
Aaron, Katherine and Jill were wonderful to work with! Such a great experience all around! Wouldn’t hesitate to recommend them to all our friends and family. Such a great experience all around! Wouldn’t hesitate to recommend them to all our friends and family. More
Other Employees Tagged: Aaron Voege, Steve Toppins, Katherine Kramer