Jessie Schumacher | Page 14

Lake Ford got me in for service as soon as I called them. I called Lake Ford to schedule a service appointment, dropped it off the night before and they called me by 8:30am the next morning to say that it was I called Lake Ford to schedule a service appointment, dropped it off the night before and they called me by 8:30am the next morning to say that it was finished. Always a pleasure to do business with Lake Ford More

by KMSRMHS Verified Customer Verified Customer

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Oil Change I was in the area decided to stop in for an oil change.I was greeted by Jessie referred to Caleb and my car was in and out in no time Great service by I was in the area decided to stop in for an oil change.I was greeted by Jessie referred to Caleb and my car was in and out in no time Great service by all Thanks Greg More

by GJPELZEK Verified Customer Verified Customer

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Unfortunate Experience Had my vehicle serviced at this location. Had a unpleasant experience that has left a bad impression on the quality of service and trustworthiness of Had my vehicle serviced at this location. Had a unpleasant experience that has left a bad impression on the quality of service and trustworthiness of the overall service providers. My vehicle was inspected and when I picked up my vehicle on the drive home a indicator light that I had never seen flashed on the dashboard. I called the service center back to inform them of it. After paying $880 for a minimal AC repair and belt replacement was told that it would be a couple hundred dollars to look at the indicator light. umm... ok. So in the multi-point inspection everything was good no lights nothing after service a indicator light emerges and I now have to pay in less than 10 hours from pick up for another inspection. I called the manager to get thing cleared up. Mistakes happen we are all human. Manager didn’t call me back had the then service rep call me back and say ok bring it in and we will tell you how much it is. Ok. How is that different? so incredibly disappointing. Lost trust, feel ripped off. More

by Vanessa09.ram Verified Customer Verified Customer

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Great service advisors The Service Advisors at Braegers are above average in professionalism and friendliness. It doesn't matter who I work with, it is the same great servi The Service Advisors at Braegers are above average in professionalism and friendliness. It doesn't matter who I work with, it is the same great service! More

by mstrachota44 Verified Customer Verified Customer

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Excellent Had a nagging tire problem that had no real explanation, other than something was wrong. Simply discussing the problem it was determined to redo the a Had a nagging tire problem that had no real explanation, other than something was wrong. Simply discussing the problem it was determined to redo the alignment and replace tires, which may all the difference in both the noise and the handling. More

by JmEscape Verified Customer Verified Customer

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Extremely satisfied I was very pleased with the service with the repair of my clutch of my 2014 Ford Focus. During my repair I wS contacted to notify me of other issues a I was very pleased with the service with the repair of my clutch of my 2014 Ford Focus. During my repair I wS contacted to notify me of other issues and additional expenses. When I picked up my vehicle the manager assisted me and didn’t charge me due to the situation. I was very grateful for her compassion and empathy she expressed with my situation. I am also in management and many times have assisted the public in very simular situations. I finally felt that good karma does pay off. I will never forget the service I received at Ford. A million thank you to you and your staff. More

by nperez102323 Verified Customer Verified Customer

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Always Satisfied I have always been satisfied with the service I receive at Braeger Ford. Excellent customer service and a very pleasant place to have me vehicles ser I have always been satisfied with the service I receive at Braeger Ford. Excellent customer service and a very pleasant place to have me vehicles serviced. More

by Rod Verified Customer Verified Customer

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Frustrating I am stuck with a very noisy and not reliable motor.I would like to sell it before the news gets out about the motor and transmission but I am stuck i I am stuck with a very noisy and not reliable motor.I would like to sell it before the news gets out about the motor and transmission but I am stuck it is not a good feeling driving it and not knowing how long or how hard I should push it they should have not let this engine and transmission to the public before they fix the problem I have people walk up to me and ask what is wrong with the engine I have no answer I smell a big lawsuit at some point I paid 55 thousand for a piece of crap. Not happy More

by j Verified Customer Verified Customer

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Steering Shaft, rear brakes I brought my '08 Ford F-150 in to be diagnosed for a steering issue. The technician took care of the brakes & steering with no issues. Thanks for qu I brought my '08 Ford F-150 in to be diagnosed for a steering issue. The technician took care of the brakes & steering with no issues. Thanks for quick service. It was a pleasure working with Jessie S. (the Service Mgr.) More

by jmiller2037 Verified Customer Verified Customer

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Service Always very satisfied with the service we receive and employees are the best! Would definitely recommend Braeger ford to all my friends and family, th Always very satisfied with the service we receive and employees are the best! Would definitely recommend Braeger ford to all my friends and family, they are the best, especially Jessie! More

by SEITZ422 Verified Customer Verified Customer

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