

Jessica Goodale
Assistant Service Manager
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
24 Reviews
Write a Review24 Reviews of Jessica Goodale
October 10, 2025
Kevin was very helpful and customer friendly I appreciate his help for my service I strongly recommend this service center Technician was very knowledgeable appreciate his help for my service I strongly recommend this service center Technician was very knowledgeable More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
October 10, 2025
Excellent service. The staff is professional, knowledgeable and personable. They know how to take care of the customer. The staff is professional, knowledgeable and personable. They know how to take care of the customer. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
October 09, 2025
The service I received was great. The service advisor was honest and respectful towards me and the needs of my vehicle. Great job Jessica The service advisor was honest and respectful towards me and the needs of my vehicle. Great job Jessica More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
October 09, 2025
All interactions were professional and in good taste. Work was performed as expected and the team did a great job. Car was also washed which I greatly appreciated. Work was performed as expected and the team did a great job. Car was also washed which I greatly appreciated. More
October 08, 2025
My initial engagement was so quick O didnt reañize there was a $20 charge for fiel treatment I didnt need. I would suggest allowing the customer to read the service details was a $20 charge for fiel treatment I didnt need. I would suggest allowing the customer to read the service details More
October 08, 2025
The best service here at this Acura dealership. Thank you to Jess who always makes sure everything that is needed gets done in a timely manner. I would definitely recommended services. Thank you to Jess who always makes sure everything that is needed gets done in a timely manner. I would definitely recommended services. More
Other Employees Tagged: Daryl Hoe, Cisco Lugo
October 07, 2025
Price is ripe very knowledgeable and hopeful. Take care of the vehicle.Very good and staff are very helpful Take care of the vehicle.Very good and staff are very helpful More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek