Jessica Counts | Page 3
Customer Service Manager
Brandon Honda
9209 East Adamo Drive
Tampa, FL 33619
Originally from Owego New York, I moved to Florida 7 years ago. I have been in the automotive industry for 10 yearsI have been with Honda, specifically Brandon Honda since March 2017. I started in sales and got promoted in 2022 to quality assurance manager.
Read moreDealership Experience
9 yrs, 2 mos
Industry Experience
13 yrs, 3 mos
Languages Spoken
English
Employee Video
133 Reviews
Write a Review133 Reviews of Jessica Counts
June 12, 2022
Joseph Quinones was very helpful and knowledgeable. He was patient and responded to all of my text questions quickly. He kept me informed of the status of my car delivery. Chris in the finance departme He was patient and responded to all of my text questions quickly. He kept me informed of the status of my car delivery. Chris in the finance department was also super helpful and moved the paperwork along quickly. More
Other Employees Tagged: Chris Shotwell , Joseph Quinones
May 17, 2022
Loved working with. Eddie Guadalupe He hooked me up with a beautiful 2022 Honda Accord. He is professional, honest, precise and a good human being. He even paid atten Eddie Guadalupe He hooked me up with a beautiful 2022 Honda Accord. He is professional, honest, precise and a good human being. He even paid attention to small details like goodies from Moreno bakery while we waited for the paperwork. I highly recommend Eddie Guadalupe from Brandon Honda to everyone that is in the market for all cars..new or used..! More
Other Employees Tagged: Eddie Guadalupe , Eddie Juice
May 08, 2022
Bryan Sherman was great. Personal service from start to finish. Constant communication,professional and very informative. Personal service from start to finish. Constant communication,professional and very informative. More
Other Employees Tagged: Emily Easton, Bryan Sherman, Eddie in finance
February 27, 2022
Excellent service by the provider at the brandon location. Really helpful and get it done very quickly. location. Really helpful and get it done very quickly. More
Other Employees Tagged: Ebony Brown , Tyler Brown, Hector Cotto, Stephanie Lugo, Salah Maraqa, Anthony Quinones
February 22, 2022
We bought a used vehicle from Brandon Honda and although they are as is, we had it less than 24 hours when we realized a fog light was smashed in along with surrounding areas of the fog light messed up. Upo they are as is, we had it less than 24 hours when we realized a fog light was smashed in along with surrounding areas of the fog light messed up. Upon questioning the fact that we were told the vehicle had never been in an accident, Brandon Honda agreed to fix the fog light and surrounding areas. It took about a week for the part to come in although no one knew what I was talking about each time I called to check on anything, and when we got there for our scheduled appointment, again, it just so happened the person handling this case was out and again no one knew what we were talking about. We were asked to come at the earliest time due to knowing it would be busy, and we waited 4 hours before they told us they were done. When we went to look at the fixed fog light and housing, the bumper didn’t line up with the body of the car and after talking to 3 different people about how we were unhappy with this job, a “new car director” Allen Hicks said he would have it taken care of for us with a body shop they do business with. He asked us to give him a couple of days, and he would be in touch. It has been over two weeks and we have not heard from anyone. Needless to say, I cannot say we will be doing business at Brandon Honda again, which is sad, because we are a returning customer as this is the second vehicle we had bought from them, not will I be recommending them to anyone! More
Other Employees Tagged: Michael Mack, Veron Liburd , Allen Hicks
January 09, 2022
This is the second time I have bought a vehicle from Brandon Honda and I will only work with Jessica! She is nothing short of amazing.She has the best customer service! She is upfront and honest with me Brandon Honda and I will only work with Jessica! She is nothing short of amazing.She has the best customer service! She is upfront and honest with me, keeps me in the loop during the entire process, and always gets me into the perfect for me. She celebrates all the milestones with me. She is great. I will only give Jessica my business and trust. Thank you Brandon Honda for choosing such a great asset to the Brandon Honda family. More
Other Employees Tagged: Chris Shotwell
December 28, 2021
One of the easiest car purchases I have ever had. She worked hard to find what we were looking for and had excellent communication during the process. She didn’t play the car salesman games and was strai worked hard to find what we were looking for and had excellent communication during the process. She didn’t play the car salesman games and was straight forward which is the only type of sales person we will make a buy from. She took the time to sync our phones, explain the perks, put in the lp, and more. Thanks Jessica. More
December 28, 2021
Jessica was very friendly and helpful and kept us informed every step of the way. She understood we didn't want to spend the entire day there, and kept the process moving so we were out the door with informed every step of the way. She understood we didn't want to spend the entire day there, and kept the process moving so we were out the door with our new car in under 3 hours. Overall made for a positive car-buying experience. More
Other Employees Tagged: Dan Jordy

