Jesse Segovia
Jesse Segovia at Volvo Cars Silver Spring

Jesse Segovia

Service Advisor

Volvo Cars Silver Spring

3121 Automobile Blvd
Silver Spring, MD 20904

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4.8
24 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

17 yrs, 2 mos

4.8

24 Reviews

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24 Reviews of Jesse Segovia

August 02, 2025

Dealership Rating
Employee Rating

Jacob was very good throughout the process which covered about a week. First dealing with my son by phone and online concerning hammering out most of the pricing for the particular car that we wanted. The More

by charles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2025

Volvo Cars Silver Spring responded

Hello Charles, thank you for your positive review. We're glad to hear that you found our team here at Volvo Cars Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 22, 2025

Dealership Rating
Employee Rating

He is clueless and not organized. I would not recommend him to anyone ever. He doesn't update you either about the status of the car. More

by Sb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 23, 2025

Volvo Cars Silver Spring responded

SB, we take all concerns seriously and strive to provide the highest level of customer service to our clients. Our General Manager, Noah Greaney, would like to speak with you regarding your experience, but is unable to locate you in our database. At your convenience, please contact Noah at 301-679-4885 or ngreaney@mileone.com. Thank you.

July 11, 2025

Dealership Rating
Employee Rating

Jesse is always great and thorough to work with. He always suggest services if needed but is never pushy. Jesse always has excellent communication skills and overall customer experience! More

by JJeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2025

Volvo Cars Silver Spring responded

Hi, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 01, 2025

Dealership Rating
Employee Rating

Customer Service is always great and efficient the work done to my vehicle is always great More

by browngregory118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Volvo Cars Silver Spring responded

Hi, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 30, 2025

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Employee Rating

Great service. Customer-centric. Jessie particularly is always helpful and follows up to ensure you have a great experience More

by Nate Irvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Volvo Cars Silver Spring responded

Hi Nate, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 10, 2025

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Employee Rating

Everyone is Down to Earth, Very Professional and Friendly. Jessie helped me throughout the entire process of getting my car repair. More

by Mr.Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2025

Volvo Cars Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 02, 2025

Dealership Rating
Employee Rating

Great service, prompt responses and updates on progress. Jesse is always nice and shares details about about issues and next approach for next steps. Always great working with him! More

by Liz M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2025

Volvo Cars Silver Spring responded

Hi Liz, thanks for your great review and giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 02, 2025

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Employee Rating

Stellar service! The team came together to assure that we had a timely delivery of our dream car More

by KWluvsVolvo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Damir Sabolcec , Rich Richardson

Apr 05, 2025

Volvo Cars Silver Spring responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you, and we hope to see you again!

April 01, 2025

Dealership Rating
Employee Rating

I had a great experience with Jesse. He is very communicative and gave me regular updates about my car. I was so pleased that he was able to obtain a loaner for me, given that my car nee More

by rdparran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stefan Foster

Apr 03, 2025

Volvo Cars Silver Spring responded

rdparran, Thank you for taking the time to share your experience! We're thrilled to hear that Jesse provided excellent communication and kept you informed throughout your service. We know how important it is to have a loaner vehicle when your car is in the shop, and we're glad we could accommodate you. We appreciate your feedback regarding the cleanliness of the loaner and the car wash service. Your loyalty as both a customer and a service client means a lot to us, and we’ll certainly take your suggestions into consideration to improve our customer experience. If there’s anything else we can do to enhance your visits in the future, please don’t hesitate to reach out to us directly. Our General Manager, Noah Greaney, can be reached at 301.679.4885 or ngreaney@mileone.com. We look forward to seeing you again!

March 19, 2025

Dealership Rating
Employee Rating

Great staff and nice extras (coffee, wifi, etc. ) Also appreciate the video showing you what’s wrong or not with the car More

by ernie_1212
Purchase Time
Recommend Dealer
Yes
Mar 23, 2025

Volvo Cars Silver Spring responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

1

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