Jerry Hood
Jerry Hood at Arlington Heights Ford

Jerry Hood | Page 48

Service Director

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
484 Reviews

Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.

5.0

484 Reviews

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484 Reviews of Jerry Hood

August 09, 2019

Dealership Rating
Employee Rating

Excellent Dealer I am always happy with the people and quality work done on my cars at Arlington Heights Ford. Great people to deal with. Jerry Hood and his team are t More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle , Wade Mikosz, Steve Verhagen

August 09, 2019

Dealership Rating
Employee Rating

Great service at Arlington Hts Ford! We are always pleased after our Focus, Fusion, or Edge are serviced at Arlington Hts. Ford. Service writers are always helpful, informative, and respo More

by DocEsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Jacobsen, Mike Waddle , Wade Mikosz, Steve Verhagen

August 09, 2019

Dealership Rating
Employee Rating

Best Ford Dealership in the Chicago Area Arlington Heights Ford goes out of their way to make customers feel like family! From the purchase of the car to any service needs the folks at Arling More

by Peter F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Sam Vasco, Lonnie Catanese , Tony Guido, John Guido, Sr., Arnie Kosovski, Victor Martinez, Steve Verhagen

August 08, 2019

Dealership Rating
Employee Rating

Service Great staff and always exceptional. They always go out of their way to satisfy .I would highly recommend this dealership to anyone who wants great se More

by Buffalo Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle

August 08, 2019

Dealership Rating
Employee Rating

Great service I highly recommend coming to this dealership’s service department. The staff is very welcoming and are very knowledgeable in what they do. The exceede More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassie Smith, Mike Waddle , Melissa Cazares, Kristel Hibben, Arnie Kosovski, Wade Mikosz, John Rodriguez, Steve Verhagen

August 08, 2019

Dealership Rating
Employee Rating

Exceptional service! I have been taking our fleet of trucks here for years. They do a fabulous job and I never expect anything less than top notch service here. My wife ta More

by awadlandscapes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Mike Waddle , John Guido, Sr.

January 27, 2018

Dealership Rating
Employee Rating

Jerry is fantastic! Thank you Jerry, for your help! We had just purchased a vehicle from Arlington Heights Ford and we came to the Service Department for service for this More

by Linda Paris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Silva

May 08, 2017

Dealership Rating
Employee Rating

Service Department The Service Director Jerry Hood truly go's the extra mile for the customer at this dealership. I highly recommend them for all of your service needs. More

by Phillip Dodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 24, 2016

Dealership Rating
Employee Rating

My Only Car Dealer for 27 Years! I bought a Ford Contour here in 1989 and had such a great experience I've never gone anywhere else. Neal Snyder has sold me my last several cars. He More

by AlanD96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neal Snyder

October 20, 2015

Dealership Rating

Helpful Sales department s exceptional (Thanks Steve Ursin). Thanks to Jerry Hood for quickly resolving a problem. I would recommend Arlngton Heights Ford to More

by Steve V and Kevin N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Verhagen

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