Jerry Hood | Page 48
Service Director
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.
Read more484 Reviews
Write a Review484 Reviews of Jerry Hood
August 09, 2019
Excellent Dealer I am always happy with the people and quality work done on my cars at Arlington Heights Ford. Great people to deal with. Jerry Hood and his team are t I am always happy with the people and quality work done on my cars at Arlington Heights Ford. Great people to deal with. Jerry Hood and his team are the greatest. More
Other Employees Tagged: Mike Waddle , Wade Mikosz, Steve Verhagen
August 09, 2019
Great service at Arlington Hts Ford! We are always pleased after our Focus, Fusion, or Edge are serviced at Arlington Hts. Ford. Service writers are always helpful, informative, and respo We are always pleased after our Focus, Fusion, or Edge are serviced at Arlington Hts. Ford. Service writers are always helpful, informative, and responsive. And we have always been satisfied with the quality of the work on our vehicles. More
Other Employees Tagged: Rich Jacobsen, Mike Waddle , Wade Mikosz, Steve Verhagen
August 09, 2019
Best Ford Dealership in the Chicago Area Arlington Heights Ford goes out of their way to make customers feel like family! From the purchase of the car to any service needs the folks at Arling Arlington Heights Ford goes out of their way to make customers feel like family! From the purchase of the car to any service needs the folks at Arlington Heights Ford are the best! Can’t say enough good things about them! Thank you! More
Other Employees Tagged: John Guido, Jr., Sam Vasco, Lonnie Catanese , Tony Guido, John Guido, Sr., Arnie Kosovski, Victor Martinez, Steve Verhagen
August 08, 2019
Service Great staff and always exceptional. They always go out of their way to satisfy .I would highly recommend this dealership to anyone who wants great se Great staff and always exceptional. They always go out of their way to satisfy .I would highly recommend this dealership to anyone who wants great service. More
Other Employees Tagged: Mike Waddle
August 08, 2019
Great service I highly recommend coming to this dealership’s service department. The staff is very welcoming and are very knowledgeable in what they do. The exceede I highly recommend coming to this dealership’s service department. The staff is very welcoming and are very knowledgeable in what they do. The exceeded my expectations in every way possible. I will definitely be coming back for more services. More
Other Employees Tagged: Cassie Smith, Mike Waddle , Melissa Cazares, Kristel Hibben, Arnie Kosovski, Wade Mikosz, John Rodriguez, Steve Verhagen
August 08, 2019
Exceptional service! I have been taking our fleet of trucks here for years. They do a fabulous job and I never expect anything less than top notch service here. My wife ta I have been taking our fleet of trucks here for years. They do a fabulous job and I never expect anything less than top notch service here. My wife takes her car here as well and she never has to be worried about the service department taking advantage of her unlike other dealerships or shops. I highly recommend them and trust me you won't be disappointed. More
Other Employees Tagged: John Guido, Jr., Mike Waddle , John Guido, Sr.
January 27, 2018
Jerry is fantastic! Thank you Jerry, for your help! We had just purchased a vehicle from Arlington Heights Ford and we came to the Service Department for service for this Thank you Jerry, for your help! We had just purchased a vehicle from Arlington Heights Ford and we came to the Service Department for service for this vehicle. You treated us and the car very well. We got the service our car needed. I highly reccomend Arlington Heights Ford! I'm a happy Customer! Thank you again for your help Jerry! Your services is above and beyond! I want to thank Justin Silva, for helping us select such an awesome vehicle from Arlington Heights Ford on January 13, 2018. Your service is above and beyond! I highly reccomend Arlington Heights Ford to everyone. They treat their customers like family. They're honest people. More
Other Employees Tagged: Justin Silva
May 08, 2017
Service Department The Service Director Jerry Hood truly go's the extra mile for the customer at this dealership. I highly recommend them for all of your service needs. The Service Director Jerry Hood truly go's the extra mile for the customer at this dealership. I highly recommend them for all of your service needs. More
October 24, 2016
My Only Car Dealer for 27 Years! I bought a Ford Contour here in 1989 and had such a great experience I've never gone anywhere else. Neal Snyder has sold me my last several cars. He I bought a Ford Contour here in 1989 and had such a great experience I've never gone anywhere else. Neal Snyder has sold me my last several cars. He's been so helpful and HONEST. I check out prices on the Internet as most of us do now before visiting and he's always matched or even beaten the prices I've found. The service department is great also. If you're interested in a Ford, no reason to go elsewhere. More
Other Employees Tagged: Neal Snyder
October 20, 2015
Helpful Sales department s exceptional (Thanks Steve Ursin). Thanks to Jerry Hood for quickly resolving a problem. I would recommend Arlngton Heights Ford to Sales department s exceptional (Thanks Steve Ursin). Thanks to Jerry Hood for quickly resolving a problem. I would recommend Arlngton Heights Ford to my friends. More
Other Employees Tagged: Steve Verhagen
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