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Jerry Hood
Jerry Hood | Page 45
Service Director
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
486 Reviews
Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.
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486 Reviews of Jerry Hood
October 17, 2019
Quick and reliable service I visit that location for regular oil change. I appreciate the quality of service, courtesy and professionalism of the employees. Always so polite and I visit that location for regular oil change. I appreciate the quality of service, courtesy and professionalism of the employees. Always so polite and professional. Fast and easy service. More
by Ford Escape 2013
Other Employees Tagged: Mike Waddle , Wade Mikosz, Steve Verhagen
October 17, 2019
Awesome dealership personal great I would recommend this dealer to anybody it’s awesome dealer and the people are friendly this is the only place that I bring dealership personal great I would recommend this dealer to anybody it’s awesome dealer and the people are friendly this is the only place that I bring my Ford F150 for service thanks again for a great dealership More
by Payton
October 16, 2019
Employees Gave our granddaughter our car to use going back and forth to college which is 3 hours away. The car is 10 years old. Recently going back to school Gave our granddaughter our car to use going back and forth to college which is 3 hours away. The car is 10 years old. Recently going back to school the car broke down. It was a traumatic experience for her but she handled it. The cars water pump broke. it was towed to the nearest town. The car had to be left at a auto repair shop. The next day it was repaired by a very nice man. She came home the next weekend. My husband brought it in for a oil change and to have the car checked out. Explaining the situation it was checked out thoroughly and as always felt all was well with the car. We do know things happened as it did a few weeks ago but we do feel better sending out granddaughter back to school and she felt better after the checkup. Once again thanks to all the repair shop employees for this. More
by Mags
Other Employees Tagged: Sam Vasco, Mike Waddle , Steve Verhagen, Our thanks to RJ who checked out the car. He is the tech that always services our cars.
October 12, 2019
Renewed Confidence After a previous a bad experience with a former employee Jerry Hood renewed my confidence in AH Ford. Jerry is a huge asset to the AH Ford team and th After a previous a bad experience with a former employee Jerry Hood renewed my confidence in AH Ford. Jerry is a huge asset to the AH Ford team and the reason I will continue to return. More
by Bob F
Other Employees Tagged: Wade Mikosz
October 11, 2019
Always Excellent Work The service managers are very knowledgeable and professional. I have been to many service departments and AH Ford is top notch. Keep up the outstand The service managers are very knowledgeable and professional. I have been to many service departments and AH Ford is top notch. Keep up the outstanding work and see you soon. More
by Dyros
Other Employees Tagged: Jesus Sanchez, Lonnie Catanese, Rich Jacobsen , Arnie Kosovski, Cindee Manaves, Wade Mikosz, John Rodriguez, Steve Verhagen
October 07, 2019
Employees Never have any problems with any of the employees in any of the departments. They all make you feel that you are special and not only for buying a Fo Never have any problems with any of the employees in any of the departments. They all make you feel that you are special and not only for buying a Ford! More
by Mags
Other Employees Tagged: Sam Vasco
October 06, 2019
I have been dealing with Arlington Height Ford for over 20 years. I highly recommend them in all areas excellent dealership to work with always friendly and pleasant. 20 years. I highly recommend them in all areas excellent dealership to work with always friendly and pleasant. More
by Cindy
Other Employees Tagged: Steve Verhagen, Elliott Reichel salesman and John Guido Jr
October 05, 2019
the best all do the best to the detail and attention that you wont keep up all the good work getting in and out in the loaner was the best thank you all do the best to the detail and attention that you wont keep up all the good work getting in and out in the loaner was the best thank you More
by doug
Other Employees Tagged: Mike Waddle , Melissa Cazares, Mayra Del Real, Kristel Hibben, Cindee Manaves, Wade Mikosz, John Rodriguez, Cassie Smith, Steve Verhagen
October 03, 2019
Service is always goodService team is always Service is always good Service team is always communicating well and up front. The access to a loaner car when you can be flexible on timing of ser Service is always good Service team is always communicating well and up front. The access to a loaner car when you can be flexible on timing of service is huge for me. More
by Phil
Other Employees Tagged: Mike Waddle , Steve Verhagen
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