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Jerry Adams
Jerry Adams at Shottenkirk Ford Jasper

Jerry Adams

Service Advisor

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

4.9
274 Reviews
4.9

274 Reviews

Write a Review

274 Reviews of Jerry Adams

September 12, 2025

Dealership Rating
Employee Rating

Kara and Jerry were courteous , professional and very knowledgeable. I have had the best experience with shottenkirk service department . Kara and Jerry took care of everything. They kept me informe More

by Remadi9572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan

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Sep 12, 2025

Shottenkirk Ford Jasper responded

Thank you for choosing Shottenkirk Ford Jasper. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

September 07, 2025

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Employee Rating

Great to work with. Kara kept us updated as needed. They did a good job on repsirs More

by cparkek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan, Taylor Landry, Scott Disalvo, Brian Hughes, Josh Hunnicut

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Sep 08, 2025

Shottenkirk Ford Jasper responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

September 05, 2025

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Employee Rating

Came as a repeat customer for 107K+ service. Being concerned I was past my 100K warranty, I had several extras, e.g., tune up, change all filters, the usual stuff. Detected some insulation mater More

by BOBWEST2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2025

Shottenkirk Ford Jasper responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

September 04, 2025

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Employee Rating

I have always had good service with your company. I will always use you as long as I have a Ford. More

by star6451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Disalvo

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Sep 04, 2025

Shottenkirk Ford Jasper responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

September 03, 2025

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Employee Rating

Friendly, professional sales and service department. Thanks Bernard, Ivan. Sales, Brian and Jerry service department. More

by Thomas Morgan Sr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Clarke, Sang Kim, Bernard Ehrlich, Brian Hughes

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Sep 03, 2025

Shottenkirk Ford Jasper responded

It's great to hear that we were able to help you out, Thomas. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Ford Jasper! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

August 22, 2025

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Employee Rating

Service with a smile. Friendly and helpful. Great customer service and always willing to explain the repairs that need to be done with no pressure sales. More

by Emilsgriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2025

Shottenkirk Ford Jasper responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

August 13, 2025

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Employee Rating

So pleased with them. Bad experience with Ellijay dealership and was surprised at Jasper dealership and how quick they resolved my problem.. More

by jkaymoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Hughes

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Aug 13, 2025

Shottenkirk Ford Jasper responded

Thank you for choosing Shottenkirk Ford Jasper. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

August 09, 2025

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Employee Rating

Great people. Jerry was incredible. My truck was ready in 42 minutes. It was Saturday More

by Marrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 09, 2025

Shottenkirk Ford Jasper responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Ford Jasper to be a positive one. Please don't hesitate to reach out if you need anything else.

July 25, 2025

Dealership Rating
Employee Rating

Jerry my service advisor always provides excellent customer support. He takes time to answer my questions. More

by venesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2025

Shottenkirk Ford Jasper responded

Venesa, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 25, 2025

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Employee Rating

Everyone was pleasant and easy to work with. They took the time to explain service . More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Hughes

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Jul 28, 2025

Shottenkirk Ford Jasper responded

Joy, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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