Jerome Clay

first off I really like the Hyundai ELANTRA. I will not recommend this dealership capital Hyundai of Jacksonville, North Carolina due to the fact that I was lied to and drove an hour to get ther I will not recommend this dealership capital Hyundai of Jacksonville, North Carolina due to the fact that I was lied to and drove an hour to get there just to find out they did not have any of the 0% promotional ELANTRA’s in stock when they told me there were three. Then your ad said you will match any trade-in offer which they did not honor I was offered 18,500 by Nissan for my Nissan and Hyundai dealership only offered me 16,500. Had I not been so frustrated in wanting to get out of there and back to Kingston where I live I would’ve thought twice. They moved numbers around and made it seem like a nice deal until after I calm down later and realize that they pretty much screwed me. I do not appreciate being lied to and I feel like it was a used car salesman slight of hands that I just don’t appreciate. Like I said it is a very nice car, but I don’t appreciate being lied to and manipulated. The manipulation that I am talking about he said that he was giving me a discount for the vehicle to make it equivalent to 0% financing. What he may have done was given me the discount for the vehicle itself, not for the full price of the vehicle, which is tax tags title and the amount that I was over on my trade-in, which had it been a true 0% vehicle all that would’ve been included like I said I’m mad at myself for not thinking clearly, but they should be ashamed of themselves for taking advantage of the situation when they knew that I was frustrated from being lied to and driving an hour to get a vehicle that they said they had three of and had none on hand More

by dng2 Verified Customer Verified Customer

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Continue to have great service! Professional courteous staff. They are always willing to answer any questions. Professional courteous staff. They are always willing to answer any questions. More

by sonyadillard Verified Customer Verified Customer

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Because they told me to do this dang thing, so here I am. Awesome place Awesome place More

by Jdkilpatrick24 Verified Customer Verified Customer

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Everyone was amazing Chris Nick the gentleman that delivered my vehicle to my home. The process was so seamless. I can’t recommend you guys enough. I appreciate everything everyone did for me. delivered my vehicle to my home. The process was so seamless. I can’t recommend you guys enough. I appreciate everything everyone did for me. More

by MODERNJOYNER Verified Customer Verified Customer

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I have been dealing with you're amazing professional staff for many years and I am always treated with respect and given the best deals on my purchase. Thank you Mr Hernandez staff for many years and I am always treated with respect and given the best deals on my purchase. Thank you Mr Hernandez More

by jameshernandezusmc53 Verified Customer Verified Customer

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The service was fast and friendly. I was reformed of information concerning my warranty to get the best out of my vehicle. I was reformed of information concerning my warranty to get the best out of my vehicle. More

by DAWNMARTIN Verified Customer Verified Customer

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Very easy to make appointment and quick service when I was there. Pleasant experience! Thanks was there. Pleasant experience! Thanks More

by MURPHYMAUREEN410 Verified Customer Verified Customer

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Honestly you guys have been there for us always, I have no complaints about anything no complaints about anything More

by RICARDOVMORAS Verified Customer Verified Customer

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Very helpful and respectful. Helped me with everything I needed assistance with. Would come again. Helped me with everything I needed assistance with. Would come again. More

by JFLUDD05 Verified Customer Verified Customer

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Just the worst experience I have had with buying a car. Communication was horrible. No one seem to be educated on anything. Communication was horrible. No one seem to be educated on anything. More

by batahell45 Verified Customer Verified Customer

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