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Jeremy Watson
Jeremy Watson at Ken Ganley Ford Parma

Jeremy Watson

Service Manager

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
100 Reviews

Industry Experience

26 yrs, 2 mos

4.8

100 Reviews

Write a Review

100 Reviews of Jeremy Watson

September 09, 2025

Dealership Rating
Employee Rating

Worst service department I ever had , slow and very unorganized will try to avoid unless rcall More

by Paul
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave Moga, Dylan Yavorsky

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Sep 10, 2025

Ken Ganley Ford Parma responded

Hi Paul, we're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us an email ganleyfordhelp@ganleyauto.com with your first & last name and phone # so that we can reach out to you. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 04, 2025

Dealership Rating
Employee Rating

Great to work with and would recommend to anyone looking to purchase a Ford in the future! More

by kayvikki17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, John Ruper, Nick Feruito

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Sep 05, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

August 28, 2025

Dealership Rating
Employee Rating

Helped me get back on the road very quickly I am very pleased with the service More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

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Aug 28, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 24, 2025

Dealership Rating
Employee Rating

Nice. Simple. Professional. Quick. Thorough. Efficient. Would recommend to anyone in need of auto services. More

by gbunch2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Matt Newman, Dylan Yavorsky, Matt Voloschuk, Ariel Albores

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Aug 24, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 23, 2025

Dealership Rating
Employee Rating

Everyone at Ganley Ford is very welcoming with great customer service. It’s a pleasure doing business with them. More

by mhuston60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, Nick Feruito, John Albany

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Aug 23, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 19, 2025

Dealership Rating
Employee Rating

Jeremy was fast and responsive! Amazing! Tim Reese the technician was also spectacular. He was on time, fast and friendly. More

by Stacymacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Reese

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Aug 19, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 19, 2025

Dealership Rating
Employee Rating

Great service and great people to work with! !!! Thanks again! Appreciate you all again so much More

by wnbritta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Matt Newman, Dylan Yavorsky, Matt Voloschuk

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Aug 19, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 18, 2025

Dealership Rating
Employee Rating

Custom service sucks. I’ve been waiting for a recall part for 6weeks and still waiting. They keep blows me off when I call about the situation I’m told they found a part b More

by PASSATFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Matt Newman, Dylan Yavorsky, Matt Voloschuk , Dylan

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Aug 20, 2025

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 15, 2025

Dealership Rating
Employee Rating

This dealer provides great communication and great service. Service advisors and staff are friendly and helpful. More

by AWHITEGT86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

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Aug 15, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

August 14, 2025

Dealership Rating
Employee Rating

Never had a problem working with Ken ganley in any aspect. From service to sales it's been excellent. More

by kkonczos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Austin Simpson, Nick Feruito

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Aug 14, 2025

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

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