Jeremy Garavel

I cannot give enough praise to this whole team of people our salesman Rudi to Gary, the finance manager and Tim floor manager. I was there to buy a used car, but the care and treatment and respect and prof our salesman Rudi to Gary, the finance manager and Tim floor manager. I was there to buy a used car, but the care and treatment and respect and professionalism was if I was buying a new car. Their enthusiasm and knowledge of the product was second to none. And as my friend said they are the Trader Joe’s of car sales. Their attention to detail was on a level of what you would think you’d get for an $80,000 car Rudi all salesman was so very kind and gentle and knew everything about the product he was selling. He never pushed us into anything we didn’t want and was very respectful. The price was fair and the car preparation for pick up was immaculate. I suggest going there if you’re looking for a Subaru or a used car thank you, Garavel More

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Very professional and attention to my needs and wants. Everyone was exceptionally helpful and made sure not only was the vehicle exactly what I was looking for, but that I understood the terms of the pur Everyone was exceptionally helpful and made sure not only was the vehicle exactly what I was looking for, but that I understood the terms of the purchase and took time to share with me the features and benefits of the car. More

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We could not have asked for a better car buying experience at Garavel Subaru with Chris S.! He went above and beyond to make sure we were comfortable. He was attentive and listened, finding us the experience at Garavel Subaru with Chris S.! He went above and beyond to make sure we were comfortable. He was attentive and listened, finding us the best car to suit our needs. We would recommend Chris at Garavel Subaru to anyone in the market for a new vehicle. More

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This is the third WRX I purchased from Garavel and they always treat you like family! Dave Novik is a great salesperson who knows his stuff and genuinely cares about his customers. Jeremy Garavel the gen always treat you like family! Dave Novik is a great salesperson who knows his stuff and genuinely cares about his customers. Jeremy Garavel the general manager gave me a very good price, Logan Hankins the used car manager always works to get you the best trade in value, and Teddy Mochlas the new car manager will always go out of his way to locate and secure the exact car that the customer wants. And Jose Marin the finance manager took care of my paperwork in a super efficient and pleasant manner answering all questions. If you are looking for a Subaru, there really is no reason to go anywhere but Garavel Subaru! More

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Our lease of Subaru Crosstrek from Garavel coming to the end. I would like to express one more time the following: We consulted with a few different (by location) Subaru dealerships, explaining our situat end. I would like to express one more time the following: We consulted with a few different (by location) Subaru dealerships, explaining our situation. All of them were simply shocked on how we, as customers, were treated by unprofessional, disrespectful, unmannered and lazy team at Garavel. The reason for all these epithets is more than fair, because our complaints(concerns) almost right away from the time we started driving the leased car, finally were addressed at a different Subaru dealer, and the cause was clearly explained and pictured in the Report of a Full Multi-Point Vehicle Inspection, which the service team at Garavel never offered and never performed. Our concerns at Garavel dealership, were not taken Seriously: instead, the service team was humiliating and mocking us, saying this car is not for us; everything is fine with a car, and we are only customers who complain about a brand-new car. However, the findings in the Report provided by Dan Perkins, were so shocking and required additional consultation with a Legal professional, specializing on dealerships. The arrogant team (especially "managers"), whose unacceptable behavior the Gen. Manager protected, refused to resolve the serious issues. There was no help at all from from Mr.J. Caravel, who was just covering up the incident. The service at another Subaru location was just outstanding, as at many other places (Mini, Toyota, etc.) I had in the past. Understanding our situation, some services at a new place were performed at no charge, and some with a huge discount, also not requiring us (my son and I), to have a ride with the technician. He was professional enough to figure out himself what the problems are with a car we drive, compared to your technicians who required us to ride with them, which is absolutely not necessary for a real professional. The simple answer would be in a Multi-Point Inspection, which for some reason, intentional or not, the service team at Garavel did not want to perform. So, for more than 1 year, because of them, we were exposed to danger to our health and safety. No matter what they will do or say now, I keep all our complaints in my file with a time of appointments, which started in the beginning of last year, almost right after the lease. We also have some witnesses whom we shared our concerns with and who suggested a full check-up. The primary goal for the service should be: to satisfy Every customer at Every opportunity!  But the goal at Garavel, seems, is just collecting the 5*-star reviews (real or not) in order to receive a Winning Awards, which, in my opinion, that team does not deserve.  Also, we were unpleasantly surprised when the employees at the Finance Dept. at Garavel, could not find our leasing contract and answer the questions, showing their incompetence. The worst experience we ever had in our life at this dealership!!! More

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Great service; great deal; VERY professional team, across the board!!! I highly recommend this dealership. 5 stars!! the board!!! I highly recommend this dealership. 5 stars!! More

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Dave Novik is knowledgeable and efficient. He anticipates my questions even before I ask. His explanations of the car's features is thorough. The delivery process was very smooth. A great e He anticipates my questions even before I ask. His explanations of the car's features is thorough. The delivery process was very smooth. A great experience. More

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Dave was very much Giving up his time, with patient and understanding The kindness of Paul and Jeremy Garavel is beyond words of appreciation understanding The kindness of Paul and Jeremy Garavel is beyond words of appreciation More

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Rafael was extremely knowledgeable and easy to work with. I would highly recommend Garavel subaru. I would highly recommend Garavel subaru. More

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I just leased my second vehicle from Garavel Subaru. We purchased a pre-owned vehicle 9 years ago, and upgraded to a 2024 Forester Wilderness. I could not be happier with my vehicle, and the employees We purchased a pre-owned vehicle 9 years ago, and upgraded to a 2024 Forester Wilderness. I could not be happier with my vehicle, and the employees (or should I say Family) at Garavel Subaru. Everyone is so wonderful, and they make purchasing a vehicle so easy. They are friendly, knowledgeable, and honest. I wouldn't go anywhere else to purchase or lease a vehicle. Rudy was very patient with us through this process, and Logan gave us a great trade-in which made this lease a very smart choice. Tom explained all the details on leasing and the process. Everyone was so kind, and the Service Department was very quick to assess our prior vehicle. I really can't say enough about Garavel Subaru....Thank you Jeremy Garavel for providing such an excellent dealership! More

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