Very professional group that fixed my truck even though I
did not have a scheduled appointment
did not have a scheduled appointment
More
by YOG22AC
Verified Customer
Verified Customer
Service Price Transparency
Apr 08, 2023 -
Luther Hudson Chevrolet GMC responded
og22ac, Hi there, we are very happy to have provided you with such a positive experience! Thank you for taking the time to leave a review for us at Luther Hudson Chevrolet GMC. We're happy we could meet your expectations! Regards, Tim Jubie General Manager
Friendly, professional, I feel confident they will take
care of my car and answer my questions. I also feel like I cann call and ask for information and get the help
care of my car and answer my questions. I also feel like I cann call and ask for information and get the help
More
by SHEILAWIEMERSLAGE
Verified Customer
Verified Customer
Service Price Transparency
Apr 08, 2023 -
Luther Hudson Chevrolet GMC responded
Sheila, We're glad to hear you found our staff was so friendly and professional!! We sincerely value your business and look forward to your next visit! Regards, Tim Jubie General Manager
We ended up at Luther due to my car dying on 94.
It was toed to Luther and when the cost to fix was not good we decided to look at a new car. We had two cars to trade in and going down to one car.
It was toed to Luther and when the cost to fix was not good we decided to look at a new car. We had two cars to trade in and going down to one car. Kao was our salesperson and was a pleasure to work with him. Would recommend Luther to friends.
More
by Kittyryan37
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2023 -
Luther Hudson Chevrolet GMC responded
Kittyryan37, Hello there, we are very happy to have provided you with such a positive experience! Our staff is committed to providing each of our guests with the best automotive experience! Regards, Tim Jubie General Manager
Took super long to program a very basic key fob,it was
nice waiting room though.
nice waiting room though.
More
by Jbartlett2
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2023 -
Luther Hudson Chevrolet GMC responded
Hello Jbartlett2, Thank you for your feedback. We absolutely strive to provide our customers with an efficient service experience, So we are disappointed to hear that your key phobe took 2 hours to program, unfortunately when a download fails twice the only option on a push button start vehicle is to start the process over. Normally it takes about a hour but not in this case as it does happen from time to time. Please contact us at (715) 220-4149 if you wish to discuss further, as your satisfaction is of utmost importance to us. Regards, Tim Jubie General Manager
They have done a great job of working with GM to get me
into a replacement vehicle and quickly.
into a replacement vehicle and quickly.
More
by todbjo
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2023 -
Luther Hudson Chevrolet GMC responded
todjbo, Congratulations on your new GMC Sierra! Thank you again for choosing Todd and Luther Hudson Chevrolet GMC. We are very pleased GM did the right thing and replaced your vehicle! Thank you for the business and kind words. Warm regards, Tim Jubie General Manager
Everyone was friendly.
They went above and beyond the service that I had requested. I don’t like that the survey requires a minimum of 15 words in this response.
They went above and beyond the service that I had requested. I don’t like that the survey requires a minimum of 15 words in this response.
More
by Tig
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2023 -
Luther Hudson Chevrolet GMC responded
Tig, We're glad to hear you found our staff was so knowledgeable and helpful! We want all our guests to have a comfortable and stress-free experience with us! Regards, Tim Jubie General Manager
I’m unable to give a better score until the work I had
done, actually works! My vehicle was damaged while in you possession, and I get it, accidents happen. However, I should not have to be the one calli
done, actually works! My vehicle was damaged while in you possession, and I get it, accidents happen. However, I should not have to be the one calling to get updates on the damage caused by the Luther team. I would think, at a minimum, daily updates on progress are warranted. Now to the audio system, I’m still waiting for a call from someone to help either resolve or tell me when I can bring back in to get working properly. I guess I’ll have to ONCE AGAIN initiate a call to get an update. At this time, while my buying experience was good, I would NOT recommend Luther GMC / Chevrolet!
More
by peteflock
Verified Customer
Verified Customer
Service Price Transparency
Mar 23, 2023 -
Luther Hudson Chevrolet GMC responded
Pete, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (715) 220-4149 to discuss your concerns, as your satisfaction is of utmost importance to us. Regards, Tim Jubie General Manager
Good service at a reasonable price, The people are very
friendly and helpful. I will be back.
friendly and helpful. I will be back.
More
by sanders400
Verified Customer
Verified Customer
Service Price Transparency
Mar 21, 2023 -
Luther Hudson Chevrolet GMC responded
sanders400, Thanks! We always want to hear back from our guests and we're glad you had such a positive experience with us! Hi, thanks for taking the time to leave a review. Regards, Tim Jubie General Manager
My experience there was outstanding.
Jeremiah the Service Manager was great, everyone very friendly and knowledgeable. I will definitely be taking my truck back for any future service ne
Jeremiah the Service Manager was great, everyone very friendly and knowledgeable. I will definitely be taking my truck back for any future service needs
More
by ddawg71
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2023 -
ddawg71 responded
I was also very happy with the loaner, a ‘20 Blazer RST AWD! Nice to get a comparable vehicle to handle the snow
Always prompt and courteous service.
I will definitely be recommending this dealership in the near future.
I will definitely be recommending this dealership in the near future.
More
by designer123
Verified Customer
Verified Customer
Mar 21, 2023 -
Luther Hudson Chevrolet GMC responded
designer123, We're glad to hear you found our staff was so prompt and courteous!! We sincerely value your business and look forward to your next visit! Regards, Tim Jubie General Manager
Mar 22, 2023 -
Luther Hudson Chevrolet GMC responded
We want all our guests to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!
Regards,
Tim Jubie
General Manager