Jeremi Chapman | Page 16

Nice service personnel but i was asked for $199 for a fully inspection on noise diagnostics. Fixed something else and charged about $1200 to do INJECTION INTAKE SERVICE WITH THROTTLE BODY CLEANING. Recom fully inspection on noise diagnostics. Fixed something else and charged about $1200 to do INJECTION INTAKE SERVICE WITH THROTTLE BODY CLEANING. Recommended to change the timing belt said as maintain schedule due, but did not check AC belt ( a noise still there when AC was on and they could not find out a worn out AC belt which totally broke and fell down in a month later) , disappointed it! Would like to talk with top Mgt team to improve their technical team. More

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Excellent service all the way around. Very impressed with the new location matched by your service staff. I’ll continue to use this location for years to come. the new location matched by your service staff. I’ll continue to use this location for years to come. More

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So far, I’ve found their service department to be great! I’ve had my car in a few times for general maintenance things. This last time, I decided to use their complementary pickup/drop off service. It’s I’ve had my car in a few times for general maintenance things. This last time, I decided to use their complementary pickup/drop off service. It’s a nice option, but appointment times were not adhered to. They had to delay my pickup time By an hour and did call to make sure it was ok. I said. I agreed but they didn’t arrive until 45 min after the new appointment time. This is fine if you work at home or won’t be going anywhere, but if you have a more rigid schedule and can’t wait for them, then it would be best not to use the valet service and just take your car in yourself. More

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Everyone there, especially service advisor Lyn Ford, is exceptional. They go out of their way to make you feel as if you’re the only customer they have at present. I literally feel like a celeb whenever I exceptional. They go out of their way to make you feel as if you’re the only customer they have at present. I literally feel like a celeb whenever I go there. Lyn Ford has been my advisor for years now and he never fails to go over what my car needs in a manner that I understand. He will tell you what needs to be done immediately and what can wait; he doesn’t waste your money! Selwyn Harris, salesperson, is an awesome guy, too! He’s sold me the last two Volvo’s I’ve had. Unfortunately, he outdid himself with the one I have now because I LOVE my car! So it’s been a while since I’ve worked with him but you’ll be in for a treat if you’re looking for your next Volvo. If you haven’t tried this dealership, you’re missing out. More

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Took my 2018 for regular maintenance to Crest Volvo in Plano. The service technician Mark was professional and courteous. Excellent customer service overall. Please ask for Mark. Plano. The service technician Mark was professional and courteous. Excellent customer service overall. Please ask for Mark. More

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These folks have it all together, They are as efficient with my time as I could ever hope for. They promise and they deliver. And, the job is done right. I’m all in for this team. with my time as I could ever hope for. They promise and they deliver. And, the job is done right. I’m all in for this team. More

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Very friendly and helpful. Makes you feel like you’re Very friendly and helpful. Makes you feel like you’re part of a family. When I buy my next car I will be getting it from them. Very friendly and helpful. Makes you feel like you’re part of a family. When I buy my next car I will be getting it from them. More

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I arrived on time for my service appointment and I was met by my advisor. He gave a clear and concise Information about this visit and when the vehicle would be ready. Outstanding service met by my advisor. He gave a clear and concise Information about this visit and when the vehicle would be ready. Outstanding service More

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I always have a remarkable experience when I go to Crest Volvo! The staff is very efficient and polite! I am a satisfied customer and will go again! Volvo! The staff is very efficient and polite! I am a satisfied customer and will go again! More

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We have two Volvo cars and we brought it in for renewing the protective coating on both our cars. We had an excellent service and the people were friendly. Highly recommended the protective coating on both our cars. We had an excellent service and the people were friendly. Highly recommended More

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