Jenny Saurez
Jenny Saurez at Fair Oaks Ford

Jenny Saurez

Service Advisor

Fair Oaks Ford

2055 W Ogden Ave
Naperville, IL 60540

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6 Reviews
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6 Reviews

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6 Reviews of Jenny Saurez

June 11, 2025

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Employee Rating

Service is great and no need to return,, it is repaired right the first time, the service personnel always make sure you know what is needed and keep you updated. I have been to Fair Oaks Ford many times h More

by dannyjw
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Mazurek

December 13, 2024

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All work was done satisfactorily. An issue I brought to their attention was also resolved. More

by suelag
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Workmanship
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Service Communication
Recommend Dealer
Yes

November 04, 2024

Dealership Rating
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Bought a 2023 F150 Mangers Special in July I’ve have two issues with it I’m happy to say the bad battery was quickly replaced and a month later the squeaky brakes were addressed. I can’t say enough goo More

by ste520
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Recommend Dealer
Yes

Other Employees Tagged: John Mazurek, Carlos Posada

May 15, 2023

Dealership Rating
Employee Rating

Have always v done business with Webb ford,,,, had problems with there service department and with some young salesman.. called Fair Oaks and within 45 mins were in a new car,,,, Took my escape there More

by Jolietjim0565
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Recommend Dealer
Yes

February 23, 2023

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We love this place! Natali is always so helpful, you can tell she loves what she does! More

by frame.mango0k
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Service Communication
Recommend Dealer
Yes
Feb 26, 2023

Fair Oaks Ford responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 23, 2023

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Employee Rating

I have always had a great experience at Fair Oaks. I started going there for service with my previous Ford even though I had not purchased it at their location. When I was set to buy a new car, I wen More

by esdinse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Fair Oaks Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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