Dealership Experience
12 yrs, 3 mos
Industry Experience
28 yrs, 11 mos
14 Reviews
Write a Review14 Reviews of Jennifer Ryan
November 18, 2023
Suspected my starter in my 2018 Silverado was going bad. Truck refused to start on several occasions. Was quoted a certain amount for replacing the starter. Was going to be charged a diagnostic fee for tell Truck refused to start on several occasions. Was quoted a certain amount for replacing the starter. Was going to be charged a diagnostic fee for telling me the starter was fine. Went over the next day and showed the service advisor on my first turn of the key that the starter was indeed bad. Click ! Click ! Technician was called and acknowledged the starter was indeed bad. Then to top it off the final bill didn’t match the quoted amount. Stay away from this stealership !! More
October 04, 2023
I recently had service on my 2005 Tahoe. Drives like a new car. Thanks for keeping that old girl going! Service was great! Thanks Jen! (They even have coffee) Drives like a new car. Thanks for keeping that old girl going! Service was great! Thanks Jen! (They even have coffee) More
September 07, 2022
I contacted Dover Chevrolet regarding a recall notice for my Silverado. They were responsive and friendly and helped me get an appointment scheduled. At my appointment they were polite and timely and updat my Silverado. They were responsive and friendly and helped me get an appointment scheduled. At my appointment they were polite and timely and updated me during my wait. I was pleasantly surprised to have my truck returned to me freshly washed with my recall complete. Thank you Dover Chevrolet for a job well done! Dave B. Eliot, ME. More
July 22, 2022
Took my 07 duramax in for oil Change service and fuel filter change. They also rotated my tires. My complaint is that they didn't tighten about half of the 8 plastic nuts per wheel that hold the hub cap filter change. They also rotated my tires. My complaint is that they didn't tighten about half of the 8 plastic nuts per wheel that hold the hub caps on. I finger tightened them. VERY unprofessional! More