Jennifer Lybrook
Sales Representative
Mercedes-Benz of Laguna Niguel
1 Star Drive
Laguna Niguel, CA 92677
13 Reviews
Write a Review13 Reviews of Jennifer Lybrook
September 12, 2023
Very professional and flawless sales process. I have dealt with many dealerships, but MB of Laguna Hills go much further in servicing their clients. Fred Fardoost I have dealt with many dealerships, but MB of Laguna Hills go much further in servicing their clients. Fred Fardoost More
Other Employees Tagged: Reza Etemad
August 03, 2023
Very Happy with my purchase and my car is lovely. Tarek is one of the best Service advisors I've ever worked with. Jennifer Lynbrook helped me finding my car and she did a tremendous job. Da Tarek is one of the best Service advisors I've ever worked with. Jennifer Lynbrook helped me finding my car and she did a tremendous job. David Gonzalez helped me with my spare that was missing. Overall I am very happy and I highly recommend this place to everyone who wants to buy one of these beautiful cars. More
Other Employees Tagged: Mike Ball
July 13, 2023
I purchased this vehicle from them last week , Upon entering the vehicle there was a horrible Smoke smell from the previous owner. Also the ambient lights were not functioning properly the upper parts entering the vehicle there was a horrible Smoke smell from the previous owner. Also the ambient lights were not functioning properly the upper parts were all extremely dim and I addressed Issue right away and they made a service appointment for me to drop the car off which takes me almost 2 hours each way from San Diego to drive up to Laguna Niguel. At first they denied that there was anything wrong with the vehicle then my service advisor Tarek and my salesperson Jennifer brought 2 other EQS 580s to compare the vehicles and they have both determined that the lights were faulty. So I drove back to San Diego to wait for them to fix my car until this Monday the 17. Only to get a text message from them stating that there is nothing wrong with my vehicle. Wow is all I can say to their unprofessional treatment of their customers and wasting their time and money. It is a $2000.00 a month vehicle and God knows how they treat their clients after the deal is done who buy less expensive cars. I will be attaching the pictures below. More
Other Employees Tagged: Mike Ball , The Service manager is the worst
April 12, 2023
Jennifer is great helping me buy my Mercedes. I think I made a good deal! Thank you Jennifer! I think I made a good deal! Thank you Jennifer! More
Other Employees Tagged: Nelli Voronin
January 29, 2023
It was a great experience working with Jenny Lybrook. She is professional, courteous and knows the product very well. Ask for Jenny Lybrook! She is professional, courteous and knows the product very well. Ask for Jenny Lybrook! More
Other Employees Tagged: MBLN CustomerService
December 05, 2022
Easy story, I walked in we sit down less then 30 mins and I told Saleman give me a good price and we can go with it. She went downstairs and come out with $1k off msrp , I was satisfied and agree to pay the I told Saleman give me a good price and we can go with it. She went downstairs and come out with $1k off msrp , I was satisfied and agree to pay the price which have the total she give to me. we finish the whole process less then 2 hours . After I got home and recalculate and take a clear look on the contract, they add $10k more on the rent fee! That is the Part that Saleman never mention about it ! I think this is their trick to hide the total cost of the car. So now I'm three years of leasing I have to pay that extra $10k so for the c300 i have now paying $930 a month . If a dealership can't be honest on their price . I won't really recommend anyone to buy from them. More
November 22, 2022
Professional, friendly, knowledgeable and fast. Jennifer was helping me she did a great job on giving me the idea about promotions and sale for winter event. Jennifer was helping me she did a great job on giving me the idea about promotions and sale for winter event. More
October 25, 2022
Very nice place and we had a very pleasant and professional sales lady! Jennifer Lybrook,was excellent! We were very comfortable how she handled our time and the process. She did all she can to m professional sales lady! Jennifer Lybrook,was excellent! We were very comfortable how she handled our time and the process. She did all she can to make our experience great. The manager Andrew, and the finance manager Amir, were very professional and pleasant! We do recommend the dealership for excellent buying experience. We loved Jennifer!! More
Other Employees Tagged: Andrew mgr, Amir finance mgr