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Jeffrey Serwas
88 Reviews
88 Reviews
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88 Reviews of Jeffrey Serwas
September 10, 2025
Limited communication. Busy service advisor did not return calls. Other advisors would not call and give vehicle updates for other absent advisors. Parts department could Busy service advisor did not return calls. Other advisors would not call and give vehicle updates for other absent advisors. Parts department could not find a remanugactured part in place of discontinued part. I myself located the part from another dealer for Advantage to complete the partial repair. 2 dash lights now on AFTER repair was made. Steering wheel was put back on crooked. More
by Jer
Verified Customer
August 21, 2025
Jason was a pleasure! However, I never received a inspection vehicle. So I don't know exactly what was done on my vehicle. Also, vehicle was filthy. Doesn't look like it w However, I never received a inspection vehicle. So I don't know exactly what was done on my vehicle. Also, vehicle was filthy. Doesn't look like it was washed after being serviced. Lastly, there was something going on with the sound system. I was told because my warranty was up, that I would have to pay out of pocket. The same problem happened with the vehicle and was supposedly fixed in November 2023. However, same problem happened and had to pay for some that seems to be an ongoing problem. Jason was helpful and took of some of the cost of the repair but I believe I shouldn't have had to pay for something that was supposed to be previously fixed. More
by Delly
Other Employees Tagged: Joshua Miller
August 18, 2025
Dealer was very quick with service as well as nice, clean safe. They also informed me of needed repairs and what needs to be done on my maintenance for my vehicle. safe. They also informed me of needed repairs and what needs to be done on my maintenance for my vehicle. More
by manny5335v
Other Employees Tagged: Carolina Wetzel, Felipe Alfaro
August 04, 2025
Advantage has taken care of our vehicle since we moved to the area in 2024. Their service and the way we were treated led us to purchase a vehicle from them as well. the area in 2024. Their service and the way we were treated led us to purchase a vehicle from them as well. More
by chris.erlenbaugh
August 04, 2025
We always come here and never have any issues or problems, great staff and outstanding service. problems, great staff and outstanding service. More
by litoelisa
Other Employees Tagged: Carolina Wetzel, Felipe Alfaro
August 01, 2025
Best Chevy dealership in Illinois. They have always done me good, including the service department.. They have always done me good, including the service department.. More
by alleykat114
Other Employees Tagged: Krystal Roberts, Mike Armstrong, Robert Alanis, John Mack, Dennis Reily, Felipe Alfaro
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