Jeffrey Morton
Jeffrey Morton at Jerry's Toyota
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Jeffrey Morton

Service Advisor

Jerry's Toyota

8001 Belair Road
Baltimore, MD 21236

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4.5
8 Reviews
4.5

8 Reviews

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8 Reviews of Jeffrey Morton

May 16, 2024

Dealership Rating
Employee Rating

They used to be much better before now not that great they even don’t give me my free car wash after the service and I did bought the car from this dealer and I should get free car wash with each service More

by safi95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 17, 2024

Jerry's Toyota responded

We are sorry to read your review, if you have any questions regarding service or car washes please email or call our GM, mattb@jerrystoyota.com

April 02, 2024

Dealership Rating
Employee Rating

I complained about something rattling in the front of my car. Jeff Morton's mechanic found the cause. Worn out anti-swaybar joints. Replaced and fixed in 1 day. A video of the worn out parts and checking my More

by Vaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hope Turner, Joe Kramer

Apr 08, 2024

Jerry's Toyota responded

It’s our pleasure to serve you! Thank you for choosing Jerry’s and providing a wonderful review of your experience with us!

March 07, 2024

Dealership Rating
Employee Rating

This dealership service department is very professional in assessing the problems thoroughly and fixing them. More

by cmorris1151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Jerry's Toyota responded

Thank you for reviewing Jerry's so positively!

March 06, 2024

Dealership Rating
Employee Rating

Lengthy unnecessary wait. Misplaced key fob. For some reason man who was jockeying vehicles put key fob in his pocket. Again unnecessary wait. Somewhat concerned why fob w More

by None
Recommend Dealer
No
Mar 11, 2024

Jerry's Toyota responded

Thank you for providing feedback on your experience with us. We do apologize that your experience was a less-than-stellar one. We will provide your review to our management team for their attention to this matter. If you want to discuss your experience further, please call our Service Director Jessica Montoya at 410-661-5700.

February 22, 2024

Dealership Rating
Employee Rating

Had 2pm appointment. .arrived before 2 pm on time, was a long line in service area, the person who came out to confirm appointment name Ryan ask if I had appt I replied ye More

by Patches0512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Carroll

Feb 24, 2024

Jerry's Toyota responded

Thank you for providing feedback on your experience with us. We do apologize your visit was a Less than stellar one and will provide your review to our management team for their attention. If you would like to discuss your experience further, please email our Service Director at jmontoya@jerrysautogroup.com or call 410-661-5700.

November 27, 2023

Dealership Rating
Employee Rating

The service department was very good at keeping me updated on my vehicle services and recommendations. Very friendly and nice. More

by briankw227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 28, 2023

Jerry's Toyota responded

Thank you for providing such a wonderful review of your experience with us!

November 14, 2023

Dealership Rating
Employee Rating

I came in for routine service that was supposed to take about an hour. I was pleasantly pleased when 50 minutes later my cars service was completed, 13 point inspection and a car wash in record time. Tech More

by 55youngjanice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Jerry's Toyota responded

Thank you for sharing your service experience, we appreciate your review and your business!

November 02, 2023

Dealership Rating
Employee Rating

Have been buying and servicing cars there for at least 30 years. Great cars and service. More

by themysticcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khalid

Nov 02, 2023

Jerry's Toyota responded

Thank you for your continued loyalty to us and for providing us the opportunity to earn your business each time! We look forward to seeing you on your next visit!

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