Jeff Schwaeber
Jeff Schwaeber at Byers Mazda

Jeff Schwaeber

Fixed Operations Manager

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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4.8
61 Reviews
4.8

61 Reviews

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61 Reviews of Jeff Schwaeber

October 02, 2025

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Employee Rating

The Beyers personnel are competent, quick, thorough and pleasant to deal with. I trust their judgement. More

by hughclark0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Stevie Ballinger

Oct 03, 2025

Byers Mazda responded

Thank you for your continued trust in the Byers Mazda team! We appreciate your support and look forward to seeing you at your next visit!

October 02, 2025

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Employee Rating

Very customer focused, clean, efficient and great communication throughout the process. The staff is knowledgeable and responds quickly with answers to questions. More

by Jim
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ken King, Stevie Ballinger

Oct 03, 2025

Byers Mazda responded

Thank you so much for your wonderful feedback! We're thrilled to hear you had such a positive experience with our team. It means a lot to us that you noticed our commitment to being customer-focused and efficient. We look forward to assisting you again in the future!

September 02, 2025

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Friendly, fast, efficient. Thorough. Helpful video review. For a survey to require a minimum number of words seems like poor methodology More

by hughclark0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Stevie Ballinger

Sep 03, 2025

Byers Mazda responded

Thank you for sharing your feedback with us, Hugh! We hope to see you again next time here at Byers Mazda!

August 27, 2025

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Did what I asked, recommended some other needs, did only what I requested , no complaints More

by pignose7
Service Price Transparency
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Recommend Dealer
Yes
Aug 27, 2025

Byers Mazda responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that we delivered exactly what you requested and that you were happy with our recommendations. Your satisfaction means everything to us, and we truly appreciate your trust in our services. We look forward to helping you again in the future whenever you need us.

August 07, 2025

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The Byers Mazda service team are transparent with the work that needs to be done, the time it will take to complete, and the cost, and they’ve consistently hit all three. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Stevie Ballinger

Aug 08, 2025

Byers Mazda responded

Thank you so much for your kind words about our service team! We’re thrilled to hear you’ve appreciated our transparency and consistency with time, cost, and communication. Your trust means the world to us, and we’re grateful for the opportunity to assist you. We look forward to serving you again soon!

July 28, 2025

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Professional service. Was in and out quickly. I miss the free car wash. See you guys next time. More

by cundifflinda
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Stevie Ballinger

Jul 28, 2025

Byers Mazda responded

Thank you for your feedback! We're thrilled to hear you appreciated the professional and quick service. We understand how much the free car wash meant to you, and your input helps us keep improving. We're looking forward to seeing you next time!

July 19, 2025

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Always great service, repairs were done in a timely manner. I was immediately contacted when repairs were completed More

by Maria Barton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Stevie Ballinger

Jul 21, 2025

Byers Mazda responded

Thank you so much for your kind feedback! We’re thrilled to know you had a great experience and appreciated the timely service. It’s always our goal to keep you informed and ensure smooth repairs. We look forward to serving you again in the future!

July 03, 2025

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Fast and easy. Lounge is a nice place to wait. I liked the diagnostic video they sent. More

by meimmer
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Recommend Dealer
Yes
Jul 04, 2025

Byers Mazda responded

Hi Meimmer! Thank you for leaving us this five-star review and for your kind words about our service team at Byers Mazda! We'll see you next time!

June 16, 2025

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Employee Rating

My contact, Stevie was terrific. She was friendly and professional, keeping me informed about the status of our Mazda and the parts we were waiting on. She also helped with getting m More

by Laura
Recommend Dealer
Yes

Other Employees Tagged: Stevie Ballinger

Jun 17, 2025

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that Stevie provided such a friendly and professional experience while keeping you informed every step of the way. It’s great to know the loaner vehicle process was quick and easy for you as well. Your satisfaction means the world to us, and we’re delighted to have made your experience a terrific one. If there’s anything else we can do for you, please don’t hesitate to reach out!

June 10, 2025

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Employee Rating

Professional, pleasant, keep you well updated and explain services and options well. Not sure there's anything they could do better. More

by bethannekennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Stevie Ballinger

Jun 11, 2025

Byers Mazda responded

Thank you so much for your kind words. We’re thrilled to know that you had a positive experience and felt well-informed throughout the process. Providing professional, clear, and pleasant service is something we strive for every day, and it’s wonderful to hear that it resonated with you. Your feedback means the world to us, and we’re delighted to have met your expectations. If you need anything in the future, don’t hesitate to reach out. We’re always here to help!

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