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Jeff Rizzi
Jeff Rizzi | Page 187
Service Director
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
1,890 Reviews
1,890 Reviews
Write a Review1890 Reviews of Jeff Rizzi
October 30, 2019
2014 Impala Service I’ve been a loyal customer of Mark Christopher’s for many years, and purchase and service all of my vehicles here. They answer the questions of; 1) D I’ve been a loyal customer of Mark Christopher’s for many years, and purchase and service all of my vehicles here. They answer the questions of; 1) Do I like them? 2) Do I trust them? 3) Do they know what they’re talking about? 4) Do the have my (the customer’s) best interest in mind? ...With a solid “Yes” on all 4 counts. This lends itself to added value and a industry leading level of customer service and care. I appreciate the company values and culture that is shown through the example of the leaders, like Jeff Rizzi and his service team. More
by ACTIVEFAMILY5
Verified Customer
Helpful 
October 29, 2019
Services It was very easy and fast when I dropped off my car for a recall situation and it did not take that long was In and out process It was very easy and fast when I dropped off my car for a recall situation and it did not take that long was In and out process More
by NICKOCHOA81_
Other Employees Tagged: Joe Gonzalez, Sam Fakhouri , Nevin Cordero, Rodney Reid, Matt Torres, Jackie
October 29, 2019
GM buy back with Mark Christopher Mark Christopher helped facilitate a painless buy back of my older Buick. All staff very professional and seemed to care about my situation. I bought Mark Christopher helped facilitate a painless buy back of my older Buick. All staff very professional and seemed to care about my situation. I bought another GM vehicle the same day and will return to Mark Christopher for any future needs. Thank you!! More
by Rancho Michelle
Other Employees Tagged: Bryan Morales , Nobu in service department
October 26, 2019
Happy but also disappointed Love the service but disappointed about having to pay for tire rotation now. Need to go back to tire rotation included in service. I come from Los Ang Love the service but disappointed about having to pay for tire rotation now. Need to go back to tire rotation included in service. I come from Los Angeles because of the service i use to get with the tire rotation included. More
by ART.SEPULVEDA
Other Employees Tagged: Joe Gonzalez, Sam Fakhouri, Mario Sanchez, Alex Sarabia, Mike Sheridan , Rodney Reid, Colleen SanFillippo, Matt Torres, Frank Villalobos
October 25, 2019
Oil change When called to say truck was ready, she mentioned it was all done and just getting washed. When arrived, it was not washed as promised When called to say truck was ready, she mentioned it was all done and just getting washed. When arrived, it was not washed as promised More
by jv77jvann
Other Employees Tagged: Rodney Reid, Matt Torres
October 24, 2019
This dealership rocks !!!! I had a issue with my GMC Denali. They did the necessary troubleshooting and fixed my starter relay switch ( that day ). They gave me a ride to I had a issue with my GMC Denali. They did the necessary troubleshooting and fixed my starter relay switch ( that day ). They gave me a ride to the rental car location and helped me in anyway possible . Ray was my service Ryder and He and him team were awesome. I had towed the Vehicle to this centralized location and I was able to only use the rental car one day . More
by John
Other Employees Tagged: Rodney Reid, Matt Torres
October 24, 2019
Great Service The experience was great, made me feel at home, very welcoming , I would highly recommend this to the next person I meet. Can’t wait to go back. The experience was great, made me feel at home, very welcoming , I would highly recommend this to the next person I meet. Can’t wait to go back. More
by BIGOVENDING
Other Employees Tagged: Joe Gonzalez , Nevin Cordero, Nick Jensen, Gerald Waters
October 21, 2019
Buy back. We had a positive experience despite the fact that this was a buy back (our previous Silverado was deemed a lemon). On the not so positive side it too We had a positive experience despite the fact that this was a buy back (our previous Silverado was deemed a lemon). On the not so positive side it took about 3 months to actually purchase our vehicle replacement. We did however special or custom order our vehicle so it was literally built to our specifications. More
by PEARLLOP
Other Employees Tagged: Nick Jensen
October 21, 2019
Great service I always take my vehicles to Mark Christopher’s... I am always satisfied with their work. They have the best most knowledgeable staff! I appreciate al I always take my vehicles to Mark Christopher’s... I am always satisfied with their work. They have the best most knowledgeable staff! I appreciate all the hrs work they do. More
by steelerboy55
Other Employees Tagged: Matt Torres
October 21, 2019
Frustrated Jeff Rizzi was great and worked with me on my initial issue. He advised me about GM support for some of the cost, due to us purchasing 5 GM vehicles. Jeff Rizzi was great and worked with me on my initial issue. He advised me about GM support for some of the cost, due to us purchasing 5 GM vehicles. Os for the frustration, My car was not ready the first second or third day they told me. I had some major work done and was told I was going to be charged for a full oil change. The work they completed l, they had to drain the oil anyway. Frustrated. Charged me for an oil filter and labor. They did not fill any other fluids, did not change the reminder sticker, did not reset the oil life. Very frustrating. More
by Chris
