The first time we visited, we were told by another sales
rep that we cannot afford it (very super rude). We went back and meet with Jeff Jones, now we have an EV from Lexus. Thanks Jeff!
rep that we cannot afford it (very super rude). We went back and meet with Jeff Jones, now we have an EV from Lexus. Thanks Jeff!
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by abimpusmi
Verified Customer
Verified Customer
Apr 29, 2024 -
Westside Lexus responded
We're sorry to learn about your initial experience, but we're glad Jeff was able to turn things around for you at Westside Lexus. Enjoy the new EV and thank you for giving us a second chance!
Jeff was very helpful throughout the process.
Had detailed knowledge of the vehicle and provided all the requested information.
Had detailed knowledge of the vehicle and provided all the requested information.
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by MP
Verified Customer
Verified Customer
Apr 24, 2024 -
Westside Lexus responded
We're glad to know Jeff was able to assist you with detailed knowledge about your vehicle at Westside Lexus. Thanks for the positive feedback, and we hope you enjoy your new ride!
So far so good.
People are friendly and respectful and they answer your questions well
People are friendly and respectful and they answer your questions well
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by rosie.dave
Verified Customer
Verified Customer
Feb 26, 2024 -
Westside Lexus responded
Rosie, thank you for the review! We hope to see you again at Westside Lexus!
Jeff jones was great !
Updated us when we were waiting for our RX. Pleasant experience buying a car!
Updated us when we were waiting for our RX. Pleasant experience buying a car!
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by vengel21
Verified Customer
Verified Customer
Feb 05, 2024 -
Westside Lexus responded
We are glad to hear that Jeff provided excellent support throughout your vehicle purchase. Thank you for trusting the Westside Lexus team with your business. Enjoy the RX!
The NX was delivered on time .
The payments were the same as discussed. Good deal from Jeff Jones.
The payments were the same as discussed. Good deal from Jeff Jones.
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by Adebose
Verified Customer
Verified Customer
Jan 17, 2024 -
Westside Lexus responded
It is gratifying to hear that you had such a positive experience working with Jeff and our team! Thank you for giving Westside Lexus your business and your five-star review. Safe travels in your new Lexus NX!
I received excellent service from Jeff, he is definitely
an asset to the company. I am a very happy customer and will recommend him.
an asset to the company. I am a very happy customer and will recommend him.
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by chefmarlene
Verified Customer
Verified Customer
Jan 15, 2024 -
Westside Lexus responded
Marlene, we're delighted to know Jeff provided excellent service at Westside Lexus. Your recommendation means a lot! Thanks for sharing your experience with us.
Overall I had great experience from start to finish.
Jeff was very knowledgeable and professional in overall process.
Jeff was very knowledgeable and professional in overall process.
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by pavanbajaj
Verified Customer
Verified Customer
Dec 28, 2023 -
Westside Lexus responded
We're glad to know you had a great experience with us at Westside Lexus! It's wonderful that Jeff was able to assist and provide the knowledge needed. Thanks for your review!
I had a great experience, Jeff was very easy to talk to,
very knowledgeable and professional.
Jeff cares about his clients!
Manuel in finance was amazing, he made sure I understood everything about warran
very knowledgeable and professional.
Jeff cares about his clients!
Manuel in finance was amazing, he made sure I understood everything about warranty, gap insurance etc. he was very good!
I am a very happy customer!
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by chefmarlene
Verified Customer
Verified Customer
Dec 26, 2023 -
Westside Lexus responded
Marlene, we're delighted to know that Jeff and Manuel provided you with a great experience at Westside Lexus. We always aim for informative and attentive customer support! Thanks for your review.
Jeff Jones kept me updated throughout the whole process.
Once car came in Jeff and staff thoroughly went over everything. Buying process was a pleasant experience.
Once car came in Jeff and staff thoroughly went over everything. Buying process was a pleasant experience.
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by GREG_HUGZ
Dec 04, 2023 -
Westside Lexus responded
Greg, we're glad to know that Jeff and our team at Westside Lexus made your car-buying process a pleasant experience. We appreciate the positive feedback!
Service is so excellent.
Environment is nice and kindly. All staffs are very nicely and kindly.
Environment is nice and kindly. All staffs are very nicely and kindly.
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by Helen Nguyen
Verified Customer
Verified Customer
Nov 30, 2023 -
Westside Lexus responded
We couldn't ask for a better review of Westside Lexus. Thanks so much, Helen!