Jeff Huang
Jeff Huang at Honolulu Buick GMC
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Jeff Huang | Page 2

Service Advisor

Honolulu Buick GMC

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.4
119 Reviews

Old fashion, raised by my grandparents. Taught to be straight forward and take people concern seriously. Their life can be effected by my judgement and recommendations. If you want someone to give you straight forward answer without sugarcoating it. I am the person you talk to.

Dealership Experience

6 yrs, 7 mos

Industry Experience

29 yrs, 10 mos

Specialties & Trainings

Getting things DONE.

4.4

119 Reviews

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119 Reviews of Jeff Huang

October 20, 2023

Dealership Rating
Employee Rating

Very friendly and courteous staff. Work was done in a timely manner. Very happy with my visit. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Diaz

Oct 20, 2023

Honolulu Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 19, 2023

Dealership Rating
Employee Rating

Our experience with this dealer was terrible. The repair took forever and there was no contact at all. Supposed to fix AC, did not fix! I will never go back and I would not recommend to anyone I More

by Palmvilla24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

Oct 23, 2023

Honolulu Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 14, 2023

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Employee Rating

Great service good 👍 job nice 👍 and good job on the car and polite service from the people More

by PMTUPINIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson, Luis

Oct 16, 2023

Honolulu Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 04, 2023

Dealership Rating
Employee Rating

Sales was great! Andrew was friendly responsive knowledgeable helpful! I did not feel taken advantage of like I have elsewhere. More

by Dale
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Morey

Oct 06, 2023

Honolulu Buick GMC responded

Thank you so much for your excellent review! We are so glad that Andrew had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 04, 2023

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Employee Rating

The service that I received was excellent from beginning to end, all my questions were answered and they made me feel like I was a priority. More

by ramsey.abbott
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

Oct 04, 2023

ramsey.abbott responded

The service that I received was excellent from beginning to end, all my questions were answered and they made me feel like I was a priority.

Oct 04, 2023

Honolulu Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC , we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 30, 2023

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Employee Rating

Great service. Communication is good and car gets done on time all the time. Thank you More

by jasonptg
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 01, 2023

Honolulu Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Jason, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 27, 2023

Dealership Rating
Employee Rating

I was good oil change service but i was required checking my car windows but they're said not problem still issues i have back to check. Its westing time back though. No choice go back. More

by JACOB.FODDE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2023

Honolulu Buick GMC responded

Thank you for your feedback, Jacob. We are sorry to hear that the window issues weren't resolved. Please don't hesitate to reach out to us directly to discuss your concerns. We sincerely value your business and are always happy to help! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 15, 2023

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Employee Rating

Better to deal now than before when l bought my gmc canyon. L appreciate the way they help us especially.Luis who always the one handled it. More

by VICTORCRUZJR61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: KOLINA, DANIEL, SEAN AND THE LADY WHO ASSISTED US FOR THE PAPERS WHEN WE BOUGHT THE CADILLAC.

Sep 17, 2023

Honolulu Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 12, 2023

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Employee Rating

Great crew! !! The sales reps were really personable, and just had a great experience with them!!! More

by clahousse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

Sep 13, 2023

Honolulu Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu Buick GMC ! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 31, 2023

Dealership Rating
Employee Rating

The appointment was easy to make and service was on time. This was an excellent experience. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2023

Honolulu Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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