Jeff Gilbert

Alan was great for both our initial Lincoln lease and subsequent purchase. He is super knowledgeable about the Lincoln line and made sure we understood all the bells and whistles that the car was equipp subsequent purchase. He is super knowledgeable about the Lincoln line and made sure we understood all the bells and whistles that the car was equipped with (and was willing to explain in detail - more than once!). He is definitely NOT the stereotypically "used car salesman". His attitude through the entire process was one of educating us about our various options. More

Helpful 0

Report | Print

This is the 6th vehicle we have purchased from Findlay and our wonderful salesman, Don Lewis. A very good experience all around. and our wonderful salesman, Don Lewis. A very good experience all around. More

by Jeandad Verified Customer Verified Customer

Helpful 0

Report | Print

I purchased my 2024 Nautilus from Jeff and Paul after a very bad experience at Team Lincoln. My faith in the brand was almost lost when I happen to go into Findlay Lincoln. I asked this guy on the point very bad experience at Team Lincoln. My faith in the brand was almost lost when I happen to go into Findlay Lincoln. I asked this guy on the point if they sell cars here. Paul, my salesman responds... of course we do. So I explained that the other dealership NEVER called, texted or emailed back after my visit. 10 minutes later, Paul had me on a test drive. 10 minutes after that, just about closing time, he introduced me to Jeff who basically met my expectation almost immediately after meeting. Both of these guys are exemplary people and made my day as I really wanted one of these brand new models. I didn't just lease this vehicle at Findlay. I will lease my Lincolns to come as well from these two guys. The entire car deal was painless and simple. Jeff and Paul deserve a bouquet of roses. More

by zack18 Verified Customer Verified Customer

Helpful 0

Report | Print

I have been disappointed in my car not getting set up correctly. I have gone there three times now and the radio still gets disabled back to am even though I set it on Spotify. It takes too many steps correctly. I have gone there three times now and the radio still gets disabled back to am even though I set it on Spotify. It takes too many steps to get it done. Also I was told that I can bring my car in to get it washed and asked to have it washed while it was there for service. It was a very bad job and don’t want to do it again. No one came out to make sure everything looked good and I didn’t notice it until I got home. I’m also still waiting for a check that I have in writing for $1,500 for the last two payments on my Jaguar. I did not know it would be mailed to me and each time I ask about it, I’m promised it’s being mailed out but still don’t have it. More

by ediereuveni Verified Customer Verified Customer

Helpful 0

Report | Print

Picked up a new 2024 Lincoln Nautilus today. It all started when my husband ran into sales rep, Alan Rothenberg at a charity golf tournament on Monday. Fast forward to Friday and we were sitting It all started when my husband ran into sales rep, Alan Rothenberg at a charity golf tournament on Monday. Fast forward to Friday and we were sitting in Findlay Lincoln going over purchase paperwork. I had purchased cars from Alan Rothenberg and also Jeff Lamper previously, so they both worked together on this sale. A totally wonderful and very easy experience from making the appointment for a test drive to sighing the purchase documents. Highly recommend Findlay Lincoln in Henderson, Nevada’s AutoMall and either Alan Rothenberg or Jeff Lamper as salesmen. More

Helpful 0

Report | Print

It was easy working with Alan R. at Findlay Lincoln. Smooth process, and fast financing. at Findlay Lincoln. Smooth process, and fast financing. More

Helpful 0

Report | Print

The staff is very friendly and professional. Alan is a great salesman. He was able to show me the cars that had the features I mostly wanted. I found a great Aviator right away!!! Alen and Jeff Alan is a great salesman. He was able to show me the cars that had the features I mostly wanted. I found a great Aviator right away!!! Alen and Jeff were able to complete the deal right away!!! I arrived at 1 pm on a Saturday and drove away in my new Aviator at 5 pm!!! More

Helpful 0

Report | Print

The service department has always been very consistent and considerate to their customers and I appreciate their honesty. and considerate to their customers and I appreciate their honesty. More

by Trisha Kem-Bruesch Verified Customer Verified Customer

Helpful 0

Report | Print

Title: Look no Further and Experience the Exceptional Service at Findlay Lincoln Henderson 2024 Lincoln Nautilus Premier II I recently had the pleasure of experiencing outstanding service at Findlay Service at Findlay Lincoln Henderson 2024 Lincoln Nautilus Premier II I recently had the pleasure of experiencing outstanding service at Findlay Lincoln Henderson, and I can confidently say that no other dealership compares in terms of pricing, customer service, and genuine care for their customers. From start to finish, every member of the team went above and beyond to ensure my satisfaction. First and foremost, I must commend Charlene, the Internet Director, for her exceptional assistance throughout the process and genuine commitment to customer satisfaction. Charlene was prompt, courteous, and extremely knowledgeable about the inventory and pricing options. Took the time to listen attentively to my needs and concerns, offering invaluable insights and advice every step of the way. Charlene made the entire experience seamless and stress-free, guiding me through with professionalism and a genuine desire to help. Cheryl, the Concierge, From the moment I expressed interest in a vehicle online, Cheryl reached out to me promptly, demonstrating her dedication to ensuring a seamless and personalized experience. Her professionalism and efficiency set the tone for a positive interaction. Kairo, Sales Consultant, was an absolute pleasure to work with. From the moment I stepped onto the lot, I was greeted with warmth and professionalism, setting the tone for an outstanding customer experience. Kairo's approach to sales was refreshingly different. Instead of bombarding me with technical jargon and overwhelming features, he took the time to explain every detail of the vehicle in a manner that was clear and easy to understand. His depth of knowledge about the vehicle was impressive, and he patiently answered all of my questions, ensuring that I felt confident and informed. I appreciated his transparency and honesty throughout the process. While I did not have the opportunity to work directly with Silas, even in his absence, his influence on the team was palpable. The enthusiasm and dedication with which the team spoke of him reflected his commitment to excellence and customer care. Kimball, Finance Manager, was instrumental in securing a financing option that fit my budget and preferences. He explained all the details clearly and patiently answered all my questions, making the financial aspect of the transaction straightforward and hassle-free. Jeff, Sales Manager, leads by example with his commitment to excellence and customer satisfaction. He ensured that all aspects of my experience exceeded expectations. In an industry where honesty can sometimes be hard to come by, it was refreshing to encounter a dealership that prioritizes transparency and integrity above all else. The staff at Findlay Lincoln Henderson exemplify these values in every interaction, creating a positive and trustworthy environment for their customers. Compared to competitors like BMW, Genesis, Audi, Acura, and Mercedes, Findlay Lincoln Henderson stands out as a beacon of excellence in the luxury car market. Their commitment to quality, customer service, and overall satisfaction sets them apart and ensures that once you've experienced the Findlay Lincoln Henderson difference, you'll never look back. Overall, my experience at Findlay Lincoln Henderson was nothing short of exceptional. The team's commitment to providing top-notch service, combined with their genuine care and attention to detail, sets them apart from other dealerships. If you're in the market for a luxury vehicle I wholeheartedly recommend Findlay Lincoln Henderson to anyone in search of a superior dealership experience! More

Helpful 0

Report | Print

Did not plan to spend 60K. Absolutely best sales and close deal. Allan best sales person. He sold this amazing car. They dealt with me. Absolutely best sales and close deal. Allan best sales person. He sold this amazing car. They dealt with me. More

Helpful 0

Report | Print