"Worth the Drive to Guelph"
I saw their advertisement for a 2014 Jeep Patriot on Auto Trader. The price was actually a bit below fair market value for the mileage and condition so I requested more information. Rod Sider answered promptly and I arranged for a test drive. I was pleased with how well the car had been detailed and prepared for sale. It was exactly what I was looking for. Their was no pressure or sales pitch. Overall it was a pleasant experience and once the deal was completed , the Jeep was quickly readied for pickup.
I would not hesitate to recommend Wilson's used cars to my friends and family. It was worth the drive to Guelph
"Buying made easy"
We called ahead of us arriving at the dealership and set up an appointment with Gus who had the vehicle ready for us to test drive. We went over some concerns with the vehicle and Gus assured everything would be looked after. After the test drive we meet with Kim over options of warranty and body protection.Our overall experience was very good. Upon picking up our new vehicle we found the delivery process was very professional but we found one item not completed which we were garrantied that it would be repaired in the near future and giving us a loaner until our vehicle was repaired. We were amazed at the service we have experienced and would recommend Mark Wilson to our family and friends
"Very positive experience purchasing from Wilson's. "
My husband and I purchased a used car from this dealership. We were impressed with all aspects of the purchasing process. Gus let us know when the car we were interested in came in and guided us expertly through the purchase. Totally satisfied and love our Tiguan!
- A. Ash
I recently purchased a Ford Fiesta ST through Wilson's. Great experience, very organized, smooth operation and really nice people to deal with. I saw the car listed online, and since I had a long way to drive (almost 4 hours each way) to get to the dealership, I asked the dealership to put a temporary hold on the vehicle until I could get there. They were very accommodating, which made my decision that much easier. I've had the car for five days now -- totally loving it! I also really appreciate that the price they were asking for the car I bought was excellent. I had researched my purchase for a very long time, and I know the price Wilson's was asking was definitely lower than many other places would have asked for the same vehicle in the same year. I really like the fact that even the Finance person I dealt with (Jeff) was knowledgeable about vehicles -- I took his recommendation on the tint level to use for the windows, and I was very thankful I'd taken his advice as soon as I saw the final product. Many thanks to Miguel, Marko and Jeff for your help!
"A wonderful experience"
My experience at wilson's was excellent. From the moment I walked in to the purchase of my new vehicle. I was very happy. I even had a few things that weren't exactly right with the vehicle after I drove it off the lot, and the service department was incredible and helped me out to resolve the problems. Thank you Wilson's team!! shout out to Jason and Robin!
"Excellent customer service"
Everyone was friendly & helpful which made a stressful time run very smoothly. Our salesman, Ryan, helped us find an amazing vehicle that is perfect for what we need. We have already been recommending Mark Wilson's to family & friends.
"2016 Jeep Patriot "
My boyfriend and I went in to test drive a Jeep Patriot that we saw online, when we got to Jason he told us that the Grey one was sold but he could offer the red one. We took it for a test drive and when we got back, the owner backed out of the grey one, He had it ready for us to test drive when we got back! We took it for a test drive and I loved it. My boyfriend noticed a couple dents on it (nothing major), when we were doing the paper work he brought it up to them and they had it all fixed for when i picked up! the staff there is amazing and welcoming to all questions. Great first experience for me, and that is the only place I will go now!
"Easy process, great service, love my car!"
First of all, Mark Wilson's Better Used Cars was recommended by family who recently bought a car from there, and had a good experience.
Then we checked out their website (which is great, but I also think that "Cars" and "Compacts" should maybe go in the same category - or have the option to search both at the same time). Through the website we were able to find several cars that we were interested in and met some of our "wish-list" criteria.
We walked in and asked for Ryan Mercer (another recommendation by our family).
Ryan was great - he looked at our wish-list, showed us a couple of cars, and when we told him that we were also interested in compacts he immediately pulled up a little red Nissan to show us. Ryan was very knowledgeable about Nissan and the car hit everything on the wish-list and then some!
We went out for a test drive, inspected the car, and the rest was history.
The rest of the process was very smooth, all paperwork and organizing did not take very long, everyone was extremely friendly and willing to explain everything and anything. Jeff Botter was quick to respond to emails and really respected what the customer was saying. I also really appreciated that there was a process to have some work done on the car (e.g. buffing out a scratch) before the pick-up date.
Overall, it was a fantastic experience!
" Burning up the highway, my way."
How often do we get exactly what we are looking for not often but my experience with Wilson's auto I received exactly what I wanted .
Dealing with Rod and Jeff was a pleasure they made my experience a memorable one .
I knew what I wanted and they delivered and met every request I made I love my new ride thanks to them it happened in no time flat and the experience Came with bells and whistle's.
I highly recommend Wilson's auto for anyone looking for a vehicle and a great sales team .
"We love our new car!"
We came in already knowing what we wanted, but Miguel did an amazing job going over our options and showing us different vehicles (at our request!) that were also within our budget. Because we had a chance to explore all of our options, I felt confident we were making an informed decision with our purchase and did NOT feel pressured at all. I would have been comfortable taking some time to think about our decision if I felt we needed it. Great experience all-around and we are very pleased with our purchase!