We had an amazing sales person joe fonseca he was very knowledgeable about all the cars we looked at and very patient with us we must of test drove around five cars before we settled on a Santa Fe so we did the paper work and everything went home as far as I was concerned it was a done deal till hubby changed his mind and wanted the mustang we test drove so back to dealership next day no problem they said changed it for the mustang and we love our choice thanks again joe for an amazing experience and we will be back next year for another car thanks the Harrickey family
My experience with Wilson's sales department was great. However, I would not recommend taking your car there for service. After only one visit, the diagnosis was wrong or at least not inclusive of everything that needed to be repaired. The car was returned to me making the same exact noise it made when it went in. I ended up at my regular mechanic who is unfortunately works out of town. In just 2 hours he figured out what the problem was and made the appropriate repair. I did not appreciate having the car returned in the exact same state and incurring the additional expenses the and time lost without a vehicle. I have not taken my car to just any mechanic in 10 over years. I thought after getting the warranty I would give Wilson's Service a chance. The issue was not covered by warranty as I had hoped. After speaking to my mechanic, I learned that these warranties they convince us to buy usually never cover the main things that can go wrong with your car. They are simply a money maker for the dealer. All dealers by warranties at cost and turn around and charge the customer much more just to make you feel better should "something" happen. Unless your engine or transmission goes, you will pay out of pocket for everything else. As they say: "live and learn!" Overall, Wilson has great selection, good car prices, good financing options and good sales staff. I personally will never take my car in for service again. Also if I could do it again I would save my pennies and not get the warranty. (that goes for any used dealer not just Wilson's)
The entire process from sales to after sales service has been very good. Sam being helpful in closing the sales, Finance department in doing the paperwork on time and the service department in fixing couple of issues within the warranty period promptly. Overall I am very happy with the purchase experience which been exceptional and would recommend anyone buying a used car to Wilsons.
- Codge dharger
I’ve been to wilsons to purchase vehicles on two separate occasions and both times were very smooth. Although I personally would have liked more incentives due to the nature of my purchases and history but overall they are honest, hardworking people.
"Rollercoaster ride..... "
I have mixed feelings about my experience. Rod was amazing and provided wonderful customer services however there were some issues once financing became involved. I feel an EGO got in the way and the ball was dropped in the delivery of the vehicle. There seemed to be quiet a few issues with processes, communication and organization with in the company. In the end, things have worked out. I am on the fence on a recommendation, if I did it would come with an explanation of my experience.
We found our new vehicle online and contacted the dealership to see when we could arrange a test drive as we are from out of town. When we arrived the vehicle was waiting at the door for us. We found Rod and the staff at Wilson's very professional and easy to deal with. When we came back to pick up the vehicle, everything was ready - very easy and pain free. Would highly recommend Wilson's to anyone considering a used car.
"Pain free purchase "
From the two girls at reception ,our,salesman “Anderson “ Jeff in F&I and our delivery girl Lauren who knows her craft very well we were greeted and handled in a professional and courteous manner. No pressure from anyone. All of the employees were genuine. Many thanx to all at Wilson’s
"Worth the drive "
Friendly efficient and delivered on commitments...repeat buyer and will likely by my next vehicle here.
An amazing website with an incredible selection of almost every make of vehicle made browsing and selection easy.
FAN -FREAKING -TASTIC! Wonderful, knowledgeable, friendly staff; quality cars; great pricing and the whole process was quick and easy. Brand new car at a great deal that could not be beat by the competition. Joe, my sales rep, was accommodating and has a great sense of humour. Alexa made the whole deal easy, peasy. Will come back here for my next car...in 10 years! <3
"Very pleasant. Not intimidating."
- Nissan jack15
The receptionist was friendly & prompt. The staff are excellent, buying the car was painless. The whole experience was great . Thank you. Very clean & efficient business.