Jeannie McNeely
Jeannie McNeely at Byers Toyota
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Jeannie McNeely

Sales Associate

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

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4.7
111 Reviews

Hello! My name is Jeannie McNeely and I have been in the automotive business for over 20 years. I live locally with my husband and our 3 dogs, Kevin, Maggie and Daisy. We also have 2 cats named Todd and Kyle. https://www.dealerrater.com/sales/Jeannie-McNeely-review-616371/

Industry Experience

26 yrs, 5 mos

4.7

111 Reviews

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111 Reviews of Jeannie McNeely

May 10, 2024

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Employee Rating

The service people were very friendly and helpful. Toyota doesn't carry the bicycle hitch, so they gave me information on where to check for one. More

by kaysue_boggs
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Butch Chipps

May 14, 2024

Byers Toyota responded

Thank you for choosing Byers and taking the time to share your experience, Kaysue. We're glad to hear that our service team was able to provide friendly and helpful assistance during your visit. Our goal is to ensure that all of our customers leave satisfied and we appreciate your feedback which helps us improve our services. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing Byers!

May 01, 2024

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Dealership was easy to find and was inviting, clean and provided adequate space to wait. More

by tracipatnode
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Chadwick

May 02, 2024

Byers Toyota responded

Thank you for choosing Byers Toyota, we are delighted to hear that our dealership stood out to you! We take pride in providing a clean, inviting and comfortable space for all of our valued customers. We appreciate your feedback and hope to see you again soon. Safe travels!

February 24, 2024

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She was efficient, helpful and easy to work with. . happy with my new car. Trade-in worked out. More

by rosie_val
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Chadwick

Feb 26, 2024

Byers Toyota responded

Thank you for your kind words and for choosing Byers Toyota for your car-buying needs! We pride ourselves on our efficient and helpful staff, and I'm delighted to hear they made your experience an easy one. Congratulations on your new car, we hope you love it as much as we do! If there is anything else we can assist you with, please don't hesitate to reach out. Happy driving!

February 15, 2024

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Everybody has been pleasant. and professional.. I did recommend Betty CChaffin to Adam and she ordered a Corolla Cross also.. More

by georgezlist
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 15, 2024

Byers Toyota responded

Thank you for taking the time to leave a review, we truly appreciate your kind words! We are delighted to hear that our team has provided you with a pleasant and professional experience at Byers Toyota. Thank you also for recommending Betty Chaffin to Adam, we are always grateful for referrals from happy customers like yourself. Congratulations on your new Corolla Cross and welcome to the Byers Toyota family. We look forward to serving you again in the future!

February 12, 2024

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Very helpful and worked with us until the deal was made. Jeannie was wonderful and you could tell that she knew everything about the van. We would work with her again. Butch Chips introduced us to her and g More

by firmer2
Recommend Dealer
Yes

Other Employees Tagged: Jeannie McNeely

Feb 12, 2024

Byers Toyota responded

We are thrilled to hear you had a positive experience with us at Byers Toyota! We greatly appreciate your kind words about Jeannie, and will be sure to pass them along. Providing knowledgeable and helpful service is our top priority, so we are happy to know we were able to assist you with your vehicle purchase. Thank you for choosing Byers Toyota, and we look forward to working with you again in the future! Best regards, The Byers Toyota Team

January 17, 2024

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I have two Toyotas and visit two different dealerships. Byers is the best hands down! Not even close. The attention to my needs is always the primary concern. The interaction never seems to feel like a sal More

by jhamper
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Byers Toyota responded

Thank you for choosing Byers Toyota, we are so grateful to hear that we are the best dealership for your Toyota needs! Our team is passionate about providing outstanding customer service and ensuring that our customers have a positive experience every time they visit. I'm glad to hear that our approach does not feel like a sales pitch and that we are able to make your interactions with us enjoyable. Thank you again for your kind words and ongoing support, we truly appreciate it.

September 10, 2023

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No additional charges above msrp on my Grand Highlander. Good communication with my sales person. Answered all my questions in a timely way. Not high pressure w the finance department. Overall, a smooth More

by ohbruff
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Finance Experience
Recommend Dealer
Yes
Sep 13, 2023

Byers Toyota responded

Thank you for the 5 stars, we are glad to hear that you had a smooth transaction with Byers Toyota! We really appreciate you taking the time to provide feedback on your experience. Our team strives to provide excellent communication between customers and our sales team, as well as timely responses to questions. We're thrilled to have provided you with no additional charges above MSRP, and that our finance department was not high pressure; that is important feedback. Thanks again for choosing Byers Toyota, and we look forward to seeing you on your next visit!

September 06, 2023

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Best car buying experience I’ve ever had! Kind and courteous staff with fair pricing. Highly recommend this dealership. More

by kmcphail
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Dooley, Tyler "Ty" Barlow, Dominic Decaro , Dawson (Sales)

Sep 10, 2023

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

August 30, 2023

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Jeannie did a great job getting the price we needed and keeping us updated on the progress of our vehicles More

by rickmeredith47
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Recommend Dealer
Yes

Other Employees Tagged: Tyler "Ty" Barlow

August 11, 2023

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Employee Rating

Troy Snyder did a great job with the delivery and vehicle review. One question: I ordered a Camrywith a VIN number ending in 388, but the Camry delivered had a VIN number ending in 319. Allstate provided ins More

by cdjjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Snyder, Dominic Decaro

Aug 14, 2023

Byers Toyota responded

Thank you for taking the time to leave us a review about your experience with Troy at Byers Toyota. We're so glad to hear that he made your delivery go smoothly. Regarding the discrepancy between the VIN numbers of the vehicle you received and the one Allstate provided insurance coverage for, we apologize that this was not made clear to you prior to delivery and can certainly see how that would be confusing. We'd recommend contacting us directly at our support helpline so we can have a more detailed conversation about what may have caused this issue. We'll do our best to shed light on what happened and make sure any necessary revisions are made as quickly as possible. We appreciate your business and hope that you'll contact us soon so we can resolve this!

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