Jay Thomas
Jay Thomas at MotorWorld Toyota

Jay Thomas | Page 28

Certified Toyota Brand Manager

MotorWorld Toyota

150 Motorworld Dr
Wilkes-Barre, PA 18702

4.8
321 Reviews

Direct line: 570:820-6829

4.8

321 Reviews

Write a Review

Dealership Experience

19 yrs, 7 mos

Industry Experience

44 yrs

Languages Spoken

English English

321 Reviews of Jay Thomas

October 25, 2015

Dealership Rating

Buying a car is usually not this enjoyable! Alex Colvin and Jay Thomas made my recent 'trade in' and purchase of a new Highlander incredibly pleasurable. It was absolutely seemless. MotorWorld's More

by emery216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Colvin

Oct 26, 2015

MotorWorld Toyota responded

Greetings emery216, thank you for sharing your feedback of MotorWorld Toyota Scion. We sincerely appreciate your review and will be certain to share your compliments with Alex and Jay. We are pleased to hear that your trade-in and purchase of your new Highlander was enjoyable and a memorable experience. Moving forward should you require any service or maintenance performed please do not hesitate to stop in. Thank you and have a great day.

September 26, 2015

Dealership Rating

Great Service!!!! I bought a new Toyota Tacoma on 25 Sept 2015. My sales person Mr. Stan Libman was both professional and personal. I truly felt my business was importa More

by Martybuza
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Stan Libman

Oct 06, 2015

MotorWorld Toyota responded

Hi Martybuza! MotorWorld Toyota Scion would like to sincerely thank you for your wonderful feedback. We are happy to hear that Stan and the team provided you with a memorable purchasing experience and will be sure to pass along your feedback to them. If you should have any questions or want a little more insight on your Toyota Tacoma, please do not hesitate to contact us. We would be happy to lend our support! Thanks again Martybuza for the highly praised review.

September 19, 2015

Dealership Rating

Excellent We are very pleased with the service we got recently while buying our third Toyota Camry from Motor World. Our Sales Consultant, Mr. Alex Colvin was More

by Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Colvin

Sep 21, 2015

MotorWorld Toyota responded

Good morning Sunny. Thanks for taking time to share your positive experience with us. We are very happy to hear that Alex was able to lead you to your third Toyota Camry. We will be sure to share your kind words with him. We truly appreciate your business and strive to maintain a high standard of customer satisfaction at MotorWorld Toyota Scion. Please do not hesitate to contact us should you have any questions! Thank you again Sunny and have a great day.

September 01, 2015

Dealership Rating

Only place to buy Jay, jack and Greg were great to work with. Stop in and they will work to help you with what you need within your budget. No pressure just helpfulness More

by Dee'scorolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Passon, Jack butcher

Oct 14, 2015

MotorWorld Toyota responded

Good morning Dee'scorolla, thank you for your encouraging review of MotorWorld Toyota Scion. We works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Dee'scorolla and have a great day!

October 01, 2014

Dealership Rating

Incredible experience Buying a new car from Motorworld, and Susan Bonk in particular, was a completely wonderful experience, I had dreaded the process before beginning, ex More

by kimberly.niezgoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan Bonk

Oct 02, 2014

MotorWorld Toyota responded

Kimberly Niezgoda, thank you for your complimentary feedback of Motorworld Toyota Scion. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

March 02, 2014

Dealership Rating

After doing research on the exact vehicle I wanted, I found the 2014 Corolla S Premium on Motorworld's Website. I contacted them outlining the exact lease deal I wanted. I was contacted almost immediat More

by nornrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Kampas, David Heilman, Chasity Breymeier

December 15, 2013

Dealership Rating

I had an amazing experience dealing with Motorworld Toyota. The process was seamless from start to finish. From talking with Laura via email and phone to talking with Jay Thomas on the phone the nigh More

by price2724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laura Nicoletto, Adrian

May 21, 2013

Dealership Rating

Just leased my 3rd Toyota from Motorworld Toyota. On each occasion I worked with Jay Thomas and Gina Colleran. They are the best I've worked with. No hassle, everything is above board, and they do what More

by SFrancis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2013

MotorWorld Toyota responded

SFrancis thank you for your positive review of our team here at Motorworld Toyota Scion. We will be sure to share your enthusiastic words with Jay and Gina! Please don't hesitate to call or visit us with any further questions or concerns. Thanks again, and hope to see you soon!

May 15, 2012

Dealership Rating

This is my third go round at motor world and I will not return. Over the years I have used their service and auto body departments with excellent results; the sales department is another story. I am a wom More

by jmis02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 29, 2012

MotorWorld Toyota responded

MotorWorld Toyota has attempted to resolve this customer’s issues, however they have yet to be in contact with us. This is not the type of experience we want anyone to have and we wish to be given the chance to reconcile the differences. We still respect this person’s review and continue to encourage them to contact Shelley Puzzetti, Customer Relations Manager, should they want to resolve the situation. Shelley Puzzetti Customer Relations Manager MotorWorld Automotive Group, Inc. Direct External: 570.820.6962 Spuzzetti@motorworldgroup.com

May 16, 2012

MotorWorld Toyota responded

Jmis02, please contact myself, Shelley Puzzetti directly at 570.820.6962 or by email Spuzzetti@motorworldgroup.com at your earliest convenience. We sincerely apologize for your experiences with us at MotorWorld Toyota and we aim to resolve this situation as soon as possible.

April 17, 2012

Dealership Rating

My process was long since the Prius I wanted was scarce due to Japan's problems and the accessories I wanted. In the end, I was extremely happy with my choice of Prius and dealership. The bow on my car whe More

by Diggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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