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Jay Marin
Jay Marin at Executive Honda

Jay Marin

Service Specialist

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9
298 Reviews
4.9

298 Reviews

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298 Reviews of Jay Marin

October 06, 2025

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Employee Rating

I got billed for a service that was not performed on my vehicle The sales department when I bought the car also gave me lousy service More

by HELDER VENDINHA
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Chapman, Genna Panaroni, Chris Guerin, Bill Chambrello

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Oct 07, 2025

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 02, 2025

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Employee Rating

Updates are prompt and there is good communication. We like the texting option. Good experience overall. More

by leyendaharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2025

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

September 27, 2025

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Employee Rating

Jay was very professional and knowledgeable. Always Very helpful and kind. Excellent customer service . Hi More

by rosannabreton66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2025

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

September 17, 2025

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Employee Rating

Identified and repaired an issue that could have developed into a problem Flexible scheduling and fast service! More

by TEDCANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Guerin, Sean McMahon

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Sep 17, 2025

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 13, 2025

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Employee Rating

Great service in a timely fashion,Erie always done a great job on all my Vehicals and,oneberyone else that I've referred to him. Extremely Satisfied. More

by terrencegomez5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Gina Roberts, Chris Guerin, Sean McMahon, Costas .

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Sep 13, 2025

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 13, 2025

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Employee Rating

Exex honda of wallingford is thw only plave to buy a car good people great service More

by sheric71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean McMahon

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Sep 14, 2025

Executive Honda responded

Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 08, 2025

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Employee Rating

The service is extremely excellent and the costumer service is very caring polite and friendly thank you very much More

by Soto_rspto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Danielle Grasso, Xavier Matos, Genna Panaroni, Gina Roberts, Chris Guerin, Sean McMahon, Costas ., Bill Chambrello

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Sep 08, 2025

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 30, 2025

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Employee Rating

Jay is very professional and cares about the service and the customer he is great More

by maccuosti2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rex Bilachie

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Aug 31, 2025

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

August 29, 2025

Dealership Rating
Employee Rating

I lake so much all service and people very nice and friendly. Thank you for everything More

by WANDA.SUCHOCKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Gina Roberts, Chris Guerin, Sean McMahon, Costas .

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Aug 30, 2025

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 17, 2025

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Employee Rating

I find them trustworthy, professional and true to their word. They diagnose and fix problems efficiently. More

by SCULLYLISA70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 17, 2025

Executive Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

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