Jay Jaber
Jay Jaber at Volkswagen of Downtown Chicago

Jay Jaber

General Sales Manager

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

Contact Me
4.8
18 Reviews

Industry Experience

22 yrs, 6 mos

4.8

18 Reviews

Write a Review

18 Reviews of Jay Jaber

July 24, 2025

Dealership Rating
Employee Rating

Horrible not much else to say. Bad dealership. Bad service. And bad car brand now More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 27, 2025

Volkswagen of Downtown Chicago responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing this to our attention. If you're willing to provide more details, please send us a message with your contact information so we can reach out. We're sorry your visit didn't go as planned and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 25, 2025

Dealership Rating
Employee Rating

The service center and the employees were professional, quick and clean. I felt my VW was in good hands with them. More

by SCOTT_B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 20, 2025

Dealership Rating
Employee Rating

Customer service was Excellent, Downtown Voltwagen team is Great. I will recommend anyone that’s looking for a vehicle!!!!!!! Rated 10. Thank you for the Excellent Service!!!!!! More

by Watkinsivy1112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

May 17, 2025

Dealership Rating
Employee Rating

Very knowledgeable people they listen and take directions thank you All Appreciate all the help More

by Yaghmour group
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 16, 2025

Dealership Rating
Employee Rating

always amazing! they helped me to get my first car, and have continued to provide great service. thank you! More

by kvasil38
Recommend Dealer
Yes
May 16, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Downtown Chicago to be a positive one. Please don't hesitate to reach out if you need anything else.

April 21, 2025

Dealership Rating
Employee Rating

He is kind and prof. For sure. He asked me lot of questions and i ended up with something different, and matching with my needs. Thank you! More

by Jordanklhr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2025

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 17, 2025

Dealership Rating
Employee Rating

I absolutely loved Melissa, she made buying a car pleasant and fun. Everyone was very patient and helpful. Everything was clean, it was a really nice experience. The coffee was good too. I loved the More

by coco_keys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2025

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 01, 2025

Dealership Rating
Employee Rating

Great team here! This is my 5th car from this dealership, so I consider myself experienced with this dealership. They always meet me where I’m at and handle the discu More

by RAWIYA_SHARIF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angie Berg

Apr 01, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

March 28, 2025

Dealership Rating
Employee Rating

Ahad made my car shopping really easier, came in for a Pre-owned Tiguan but drove with a brand new Tiguan with the deal i was looking for More

by Khanhtienviet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Cesario, Ahad Aamer

Mar 28, 2025

Volkswagen of Downtown Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

March 05, 2025

Dealership Rating
Employee Rating

VW of Downtown Chicago is a modern marvel. The sales staff could not have been more helpful and understanding. The service department is phenomenal and very knowledgeable. The parts department More

by FordF150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2025

Volkswagen of Downtown Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

1

Dealership Inventory (308 Vehicles)

new 2025 Volkswagen Taos car, priced at $30,147
2025 Volkswagen Taos
new
Blue exterior
Automatic
All-wheel Drive
used 2016 Mercedes-Benz GLE-Class car, priced at $20,000
2016 Mercedes-Benz GLE-Class
used
designo Diamond White Metallic exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Taos car, priced at $31,316
2025 Volkswagen Taos
new
Pyrite Silver Metallic exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Taos car, priced at $37,340
2025 Volkswagen Taos
new
Bright Moss Green Metallic exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Jetta car, priced at $23,699
2025 Volkswagen Jetta
new
Platinum exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen Taos car, priced at $32,345
2025 Volkswagen Taos
new
Blue exterior
Automatic
All-wheel Drive