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Javier Juarez
Javier Juarez at Mark Christopher Auto Center

Javier Juarez

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.8
35 Reviews
4.8

35 Reviews

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35 Reviews of Javier Juarez

September 16, 2025

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Employee Rating

Everything was done in a the time frame promised, all went well. Nice and professional More

by michellebeans
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Recommend Dealer
Yes
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Sep 16, 2025

Mark Christopher Auto Center responded

Thank you for your positive review, Michelle! I am glad to hear that everything was completed within the promised time frame and that you found our team at Mark Christopher Auto Center to be nice and professional. We look forward to serving you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 11, 2025

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Javier was really good with helping me with everything I needed. He was courteous and efficient. I was in and out right away. Thank you, Javier! More

by avanz001
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Recommend Dealer
Yes
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Sep 12, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm so happy to hear that Javier provided you with excellent service. At Mark Christopher Auto Center, we strive to make every visit efficient and pleasant. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 07, 2025

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I had some minor issues with the work done on the headliner but, after multiple attempts, I can’t get anybody to respond about fixing it. There are enough other service centers around that I’ll be ta More

by MMIZE721
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Recommend Dealer
No
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Sep 08, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration with the communication regarding the headliner work at Mark Christopher Auto Center. Your feedback is important, and I appreciate you bringing this to our attention. Please consider reaching out to me directly to discuss your concerns, as we are committed to maintaining our high standards. We hope to have the opportunity to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2025

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Went in and had my oil change and tire rotation done in under 2 hours definitely better and faster then most other dealers More

by VIRGINIOR115
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Luna, Juan Fletes

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Sep 04, 2025

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that you had a quick and efficient experience with your oil change and tire rotation at Mark Christopher Auto Center. We always strive to provide top-notch service to our customers. We look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2025

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My service was very professional and the service advisor made my visit very pleasant as always More

by rickywoodard06
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo, Chelsea Jose, Dario Gomez, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Cesar Luna, Joe Lopez

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Aug 31, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, Ricky! I'm thrilled to hear that your experience at Mark Christopher Auto Center was professional and pleasant. Our team strives to provide the best service possible, and it’s great to know we succeeded. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2025

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Thanks for finally getting to the issue and resolving it still there is an issue that needs attention with the driver’s assistance More

by KPERRY153
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Recommend Dealer
Yes
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Aug 30, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you bringing your concerns to our attention regarding the driver's assistance issue. At Mark Christopher Auto Center, we strive to ensure all aspects of your experience are satisfactory. Please feel free to reach out to us directly so we can address this matter further. We look forward to assisting you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 23, 2025

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Expected my truck to be there for a few days but Javier took care of me and received my truck the next day. Thank you! More

by JMOLINAJR
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Yes
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Aug 23, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! I'm glad to hear that Javier was able to assist you and get your truck back to you so quickly at Mark Christopher Auto Center. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2025

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Javier was friendly and answered my questions. He did exactly as he said he would. Process with him was smooth More

by FIVEUNGERGIRLS
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Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo, Nobu Damon, Dario Gomez, Leslie Fuentes, Julie Escobar, Juan Fletes

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Aug 23, 2025

Mark Christopher Auto Center responded

Thank you for your feedback! I'm glad you had a smooth experience with Javier at Mark Christopher Auto Center. We look forward to assisting you on your next visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 16, 2025

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Fast and friendly service! Javier is great to work with, and always keeps me informed of my vehicles progress. More

by MTINONT
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Recommend Dealer
Yes
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Aug 17, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! I'm pleased to hear that you had a fast and friendly experience at Mark Christopher Auto Center. Javier is indeed a valuable member of our team, and it's great to know that he kept you informed about your vehicle's progress. We look forward to assisting you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2025

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Employee Rating

Take 1:45 min to tellme don’t have the part for my truck and wait another 15 min to bring my truk More

by gmljose2620
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 04, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I understand that waiting for your truck and not having the part you needed can be frustrating. At Mark Christopher Auto Center, we strive to provide timely service and appreciate your patience. If you have further concerns or would like assistance, please feel free to reach out to me directly. We look forward to improving your experience in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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