Regarding my recent service visit.
I was told I’d receive a complimentary car wash, but that didn’t happen. Also, the original issue with my truck wasn’t fixed, though I understand the
I was told I’d receive a complimentary car wash, but that didn’t happen. Also, the original issue with my truck wasn’t fixed, though I understand the part has been ordered and we’ll schedule the install once it arrives, that’s totally fine with me.
One thing that did catch me off guard, though, was that license plate covers were put on my truck without my permission. I just wanted to bring that to your attention.
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by PASCUALE60
Verified Customer
Verified Customer
Service Price Transparency
Nov 02, 2025 -
Mark Christopher Auto Center responded
Thank you for your feedback. I understand how important it is for every detail of a service visit to match what’s been discussed, from the car wash to the work performed. At Mark Christopher Auto Center, we aim to make each experience straightforward and respectful of your preferences.
Please feel free to contact me to go over your visit further. Your input is valuable to us.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Service was outstanding and vehicle was delivered
promptly. Mark Christopher always does a great job.
promptly. Mark Christopher always does a great job.
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by christiancampos
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2025 -
Mark Christopher Auto Center responded
Thank you for your kind words, Christian! I'm thrilled to hear that you had an outstanding experience and that your vehicle was delivered promptly. At Mark Christopher Auto Center, we strive to provide excellent service, and your feedback means a lot to us. We look forward to serving you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
That’s my third time dealing with Mark, Christopher in
the last five years always up to my expectation nice clean dealer dealership, friendly staff very helpful this time I always help by Mr. Richard Chan
the last five years always up to my expectation nice clean dealer dealership, friendly staff very helpful this time I always help by Mr. Richard Chang makes me feel like he was buying a car for himself or to his family member wonderful man I have been sending them people over to him to buy cars what a great guy
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by chadi126
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2025 -
Mark Christopher Auto Center responded
Thank you so much for your fantastic review! I'm thrilled to hear that your experiences at Mark Christopher Auto Center have consistently met your expectations. It's wonderful to know that Richard made you feel valued and treated you like family during your visit. We appreciate your recommendations and look forward to welcoming you and your referrals back to our dealership soon!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Javier always keep me updated on service issues Juan was
very helpful
on the repurchase of the truck for gm i will purchase another vehicle from this dealership if needed in the future
very helpful
on the repurchase of the truck for gm i will purchase another vehicle from this dealership if needed in the future
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by robertlira09@att.net
Verified Customer
Verified Customer
Service Price Transparency
Oct 03, 2025 -
Mark Christopher Auto Center responded
Thank you for your fantastic review, Robert! We’re thrilled to hear that Javier kept you updated and that Juan was helpful during your truck repurchase. We appreciate your trust in Mark Christopher Auto Center and look forward to assisting you with your next vehicle purchase in the future. Safe travels!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
I always bring all my cars to Mark Christopher best place
to service cars highly recommend
to service cars highly recommend
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by jerrypena50
Verified Customer
Verified Customer
Service Price Transparency
Oct 03, 2025 -
Mark Christopher Auto Center responded
Thank you for your fantastic review, Jerry! I truly appreciate your loyalty to Mark Christopher Auto Center and am thrilled to hear that you always have a great experience with us. Your recommendation means a lot, and we look forward to serving you and your cars in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Dealer ship service was good.
Finished on time. Within 2 hours total. Scheduling was smooth
Finished on time. Within 2 hours total. Scheduling was smooth
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by José
Verified Customer
Verified Customer
Service Price Transparency
Sep 24, 2025 -
Mark Christopher Auto Center responded
Thank you for your feedback, José! I appreciate you taking the time to share your experience at Mark Christopher Auto Center. I am glad to hear that your service was finished on time and that scheduling went smoothly. We look forward to seeing you again for your next visit.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Great customer service and fast on resolving all issues
on the vehicle. I would definitely recommend GM.
on the vehicle. I would definitely recommend GM.
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by edwardolopez99
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2025 -
Mark Christopher Auto Center responded
Thank you for your wonderful review, Edward! We appreciate your kind words regarding the great customer service and fast issue resolution at Mark Christopher Auto Center. We're glad to hear you would recommend us. We look forward to assisting you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Helpful, quick service, clean waiting area , helped make
a future appointment with a different vehicle
a future appointment with a different vehicle
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by YECATS3232
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2025 -
Mark Christopher Auto Center responded
Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at Mark Christopher Auto Center. It’s great to know you found our service helpful and our waiting area clean. We look forward to assisting you with your future appointment for your different vehicle. Come see us again soon!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
It’s frustrating that my car was there for multiple days
and the issue was “fixed” but now a week later it’s back for service for the same problem.
and the issue was “fixed” but now a week later it’s back for service for the same problem.
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by Dfannin729
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2025 -
Mark Christopher Auto Center responded
Thank you for sharing your experience. I understand your concerns about your vehicle returning to service for the same issue after multiple days in the shop. At Mark Christopher Auto Center, we aim to provide thorough and lasting repairs, and your feedback highlights how important consistent results are for our customers.
Feel free to connect with me directly if you’d like to go over this further. Your concerns are taken seriously.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Everything was done in a the time frame promised, all
went well. Nice and professional
went well. Nice and professional
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by michellebeans
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2025 -
Mark Christopher Auto Center responded
Thank you for your positive review, Michelle! I am glad to hear that everything was completed within the promised time frame and that you found our team at Mark Christopher Auto Center to be nice and professional. We look forward to serving you again in the future.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
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