Jason Palmari | Page 20

Great Experience upgrading my nav system with Android Auto I was really pleased that Mazda offered this upgrade, even though my car is a few years old. I scheduled my service ahead of time, and Steve explaine I was really pleased that Mazda offered this upgrade, even though my car is a few years old. I scheduled my service ahead of time, and Steve explained the process would take a few hours. Work was completed on time, and Jason entertained me in the employee break room to help pass the time. New nav system works great, and I'm very happy with it. The building is under construction right now, and I can't wait to see how it looks when it's finished! More

by Dan H Verified Customer Verified Customer

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Stress free Purchasing my car from Flood Mazda was a no stress pleasant experience.I have not bought a car in a long while and they made the process hassle free. Purchasing my car from Flood Mazda was a no stress pleasant experience.I have not bought a car in a long while and they made the process hassle free. They even picked me and my Daughter up and brought us there since my car was no longer usable. More

by SIXTY8ANDBEYOND Verified Customer Verified Customer

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Great experience Extremely satisfied and impressed with the service department and the experience at Flood Mazda!! Highly recommended this dealership to anyone!! Staff Extremely satisfied and impressed with the service department and the experience at Flood Mazda!! Highly recommended this dealership to anyone!! Staff was very professional, pleasant and prompt. More

by KARENASH Verified Customer Verified Customer

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Purchase of a 2018 Mazda CX-3 I was extremely happy with every aspect of the purchase of my new CX-3 from the salesman & the finance director to the trade in of my old vehicle. It I was extremely happy with every aspect of the purchase of my new CX-3 from the salesman & the finance director to the trade in of my old vehicle. It was really a pleasant experience. Thank you. More

by KEVEN.NELSEN Verified Customer Verified Customer

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Great Friendly people and great service throughout the whole process , getting a car was quick and easy and not to far of a drive to get to . Friendly people and great service throughout the whole process , getting a car was quick and easy and not to far of a drive to get to . More

by LILLYF101010 Verified Customer Verified Customer

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Hassle Free Car Purchase I am a no nonsense kind of woman with NO IDEA about cars. I had my eye on a specific car model, and a budget to find the vehicle. I found this car ava I am a no nonsense kind of woman with NO IDEA about cars. I had my eye on a specific car model, and a budget to find the vehicle. I found this car available at Flood, and was almost skeptical about the price (about $2000 less than what I saw everywhere else.) I sent an email through a car site, Flood responded quickly, but did not pester me. It took over a week for me to get over there and test drive the car. They set me all up quickly, let me drive the car, offered me a fair deal for my trade. Basically painless. I returned the next day, filled out all the paperwork, it was explained fully, quickly and professionally (even with my 5 year old son in the office with me). I did not at any time feel pressured, in over my head, or like I had to “haggle”. For anyone looking for honest, easy going car sales experience, I would like to pass my highest recommendation. More

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Install Appl CarPlay/Android Auto: Friendly, professional Steve was very easy to work with and very professional. As far as I can tell, they did an excellent job installing the new USB terminals & software fo Steve was very easy to work with and very professional. As far as I can tell, they did an excellent job installing the new USB terminals & software for Apple Car Play/Android Auto. It was easy to make an appointment and to pick the car up. Also, because I was laying up the Miata for winter, I had to juggle cars, and there were no issues with me leaving cars there while I took the MX5 to its winter home. Only 4/5 stars for a few reasons. #1, I'm angry with Mazda for making it so expensive ($400) to retrofit a 2017 car with something it should included as standard equipment, as most other manufacturers did at the time. This is by far my biggest gripe. #2, It turns out that this setup is very sensitive to the quality of the USB cable used to connect the smart phone. I brought my own cable, but had to drive back to the dealership when I couldn't get Android Auto to work. Jason was very, very helpful diagnosing the problem as my USB cable. It seems to me that for a $400 installation of something that should have been included in the first place, Mazda and/or the dealership ought not be so cheap as to not include an 8-inch USB cable. At the very least, the service department should sell them at cost and encourage customers to try their own USB cables before leaving the dealership, so they can purchase a new one if necessary. #3, They knew I was laying up the car for winter. When I brought the car in, I didn't notice that there were leaf stains on it. When they checked it out, they could have noticed and then washed the car. They did, at my request, vacuum the car. But there still were leaves and debris in the frame of the trunk and in the convertible roof area. I had to take the car to a nearby car wash to get it completely ready to store for the winter. #4, the car wasn't quite ready when it was promised. More

by swampy Verified Customer Verified Customer

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Wonderful! From the manager to the finance guy to the salesman, Zach, they were all great to work with. We would recommend friends and family to buy a vehicle fr From the manager to the finance guy to the salesman, Zach, they were all great to work with. We would recommend friends and family to buy a vehicle from them. More

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10/10 Great service The whole staff has been super helpful, from the time I bought my first car a few months ago to my oil change this past week. Thanks Flood Mazda. The whole staff has been super helpful, from the time I bought my first car a few months ago to my oil change this past week. Thanks Flood Mazda. More

by mlstep20 Verified Customer Verified Customer

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Stellar Service All Around I absolutely love my new 2018 CX-5. Cody, Charlie and Jason turned a terrible situation into me driving away with the nicest car I've ever had. Thank I absolutely love my new 2018 CX-5. Cody, Charlie and Jason turned a terrible situation into me driving away with the nicest car I've ever had. Thank you so much for all of your hard work. More

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