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Jason Mandell
Jason Mandell at All American Chrysler Jeep Dodge Ram of Odessa
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Jason Mandell | Page 2

New Car Sales Manager

All American Chrysler Jeep Dodge Ram of Odessa

2510 East 8th Street
Odessa, TX 79761

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4.5
165 Reviews
4.5

165 Reviews

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165 Reviews of Jason Mandell

February 18, 2024

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Employee Rating

Great experience as always! Thanks again for everything! Could not be happier with the purchase of my new Ram 2500. More

by MP0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocio Rizzo, James Taylor, Armando Sauseda , Danielle Alvarado

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Feb 19, 2024

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with us and that you are happy with your new Ram 2500. Enjoy your new truck!

February 10, 2024

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Employee Rating

Upper management personnel lacking in customer service,still waiting to get my vehicle that I purchased on the 19th of January after it broke down the day after I bought it. More

by DONNIERANEY
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Trade-in Experience
Purchase Time
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Recommend Dealer
No
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Feb 13, 2024

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to voice your concerns. Please reach out to us at (432) 580-2500 to further discuss your concerns. Thank you and we hope to hear from you promptly.

Feb 14, 2024

DONNIERANEY responded

It would be nice to reach out and talk to someone that might actually affect change, but after 20 years retired from the military, it has taught me that certain individuals do not want to change or will be reprimanded into doing so. So thanks for the offer, but I will wait another week and a half (supposedly) to get my truck and will be taking my business elsewhere in the future. I am a business owner and will be looking for fleet vehicles elsewhere for my future use. Have a good day.

December 25, 2023

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Employee Rating

Made sure that all of my concerns were address. Staff was wonderful, will definitely return in the future More

by Josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Ortega, James Taylor , Issac Baca (5 stars), Grecia Ortiz (5 stars)

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Dec 26, 2023

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you, Josh, for taking the time to share your positive experience with us. We are thrilled to hear that our staff was able to address all of your concerns and that you found them wonderful. We truly appreciate your kind words and look forward to serving you again in the future.

December 23, 2023

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Employee Rating

Very poorly managed, don’t show any customer appreciation, not courteous at all…not very professional! More

by TVALLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Ortega, Jose Tejada, Jason Etherton, James Taylor

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Dec 26, 2023

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to provide feedback on your experience at All American Chrysler Jeep Dodge Ram of Odessa. We appreciate hearing from our customers and value your opinion. We apologize if you felt that our customer service was lacking and that we did not meet your expectations. We strive to provide excellent service and will take your feedback into consideration as we continue to improve our operations.

October 27, 2023

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Employee Rating

They took care of me in a timely and professional manner. Absolutely and completely satisfied. More

by GARCIA.432.MARCO
Recommend Dealer
Yes

Other Employees Tagged: Joe Ortega, Jose Tejada, Jason Etherton, Rocio Rizzo, Myra Vega, James Taylor , Norma Padilla, Emily Reddell

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Oct 31, 2023

All American Chrysler Jeep Dodge Ram of Odessa responded

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at All American Chrysler Jeep Dodge Ram of Odessa.

October 21, 2023

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Employee Rating

Cynthia Alvarado was very helpful and we are so grateful for her. Thank you so much More

by ABARRERAZ
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Alvarado

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Oct 22, 2023

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for your kind words! Keeping our customers informed and satisfied is always our top priority. We appreciate your feedback and hope to serve you again in the future.

October 17, 2023

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Employee Rating

My vehicle had some recalls and was given the run around no one knew anything More

by CJAZMINE069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Ortega, Jose Tejada, Jason Etherton, Rocio Rizzo, Myra Vega, James Taylor , Victor Garcia, Norma Padilla, Emily Reddell

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Oct 18, 2023

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for bringing this to our attention. We apologize for any inconvenience. We understand your frustration and appreciate your patience thus far. Our team is actively looking into the matter and we will provide you with an update as soon as possible. We value your business and are committed to ensuring your satisfaction.

September 17, 2023

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Employee Rating

My oil change was quick and convenient, great customer service, Jason Mandell is always helpful even in the service department More

by JOCELYNN0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Tejada, Jason Etherton

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Oct 18, 2023

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave us a review. We're glad to hear that our representative was nice and able to address all the questions you had. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

September 03, 2023

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Employee Rating

Joan Leon did a great job as our salesman very patient in showing us different cars until we liked one. solved all my questions very attentive at all times in all the paperwork. More

by YUDITS15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Ortega , Joan Leon

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Oct 18, 2023

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave us a review. We're glad to hear that our representative was nice and able to address all the questions you had. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

September 03, 2023

Dealership Rating
Employee Rating

Very good dealership! Was a great sales person and hooked me up with a good deal More

by RAINSANDYJR98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Taylor , Victor Garcia

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Oct 18, 2023

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave us a review. We're glad to hear that our representative was nice and able to address all the questions you had. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

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