Jason Logue | Page 7

I am from Missouri and brought my 2022 ram in for service. Could not be happier with the service adviser Jason. Truck was taken care of and as a customer I was treated in a professional manner. I wou service. Could not be happier with the service adviser Jason. Truck was taken care of and as a customer I was treated in a professional manner. I would recommend this dealership and namely Jason to anyone. It is difficult to take a vehicle into a dealership away from home. The customer waiting area was adequate the text when complete was the icing on the cake More

by twhunter Verified Customer Verified Customer

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Unwilling to listen to my concerns and told me there was nothing wrong. Very poor customer service. nothing wrong. Very poor customer service. More

by strattonrick Verified Customer Verified Customer

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Service was very helpful and attentive to my needs. They repaired my truck quickly and kept me informed all the way. They repaired my truck quickly and kept me informed all the way. More

by bakermihome Verified Customer Verified Customer

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Check engine light came back on in 24 hours twice after service (in same week). No rental up front. No calls returned. No calls answered. Glad i decided to take it to a new dealership. service (in same week). No rental up front. No calls returned. No calls answered. Glad i decided to take it to a new dealership. More

by no2 Verified Customer Verified Customer

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They have great customer service and are very fast and good at what they do. good at what they do. More

by christiangoucher Verified Customer Verified Customer

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Everyone was courteous and professional. Mr. Hughes and Jason were phenomenal. We will trust our 2016 Chrysler Town and Country Touring to the care of Ferman NPR whenever it needs to be serviced. Jason were phenomenal. We will trust our 2016 Chrysler Town and Country Touring to the care of Ferman NPR whenever it needs to be serviced. More

by Thwd12 Verified Customer Verified Customer

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Overall the experience was good. Jason was quick to sign me in while David was busy. The only negative was even though I had a 10:15 appointment the car was late getting serviced. David reviewed the service me in while David was busy. The only negative was even though I had a 10:15 appointment the car was late getting serviced. David reviewed the service report with me and everything was completed to my satisfaction. More

by rekliner0 Verified Customer Verified Customer

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I have brought my Jeep to the service center twice before and they were unable to diagnose the problem. However this time, I rode with the technician and the problem was located. I am still waiting for the r and they were unable to diagnose the problem. However this time, I rode with the technician and the problem was located. I am still waiting for the repair cost. More

by stangcsra Verified Customer Verified Customer

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Staff was kind, but I shouldn't have issues with a vehicle purchased less than 6 months ago. Then trying to get it in for servicing was a hassle. I was basically told that there wasn't time for me. I vehicle purchased less than 6 months ago. Then trying to get it in for servicing was a hassle. I was basically told that there wasn't time for me. I referred two other people to this dealership and I'm starting to regret it. More

by karr_jenn Verified Customer Verified Customer

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This dealership went over the top for me after being stranded for 6 hours and having my car towed to Ferman. The service department man, whose name was Jason, called me every step of the way when they w stranded for 6 hours and having my car towed to Ferman. The service department man, whose name was Jason, called me every step of the way when they were correcting my car issues. Very, very pleased and happy with the service and pricing I was charged. More

by Cloud5656 Verified Customer Verified Customer

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