Jason Logue | Page 63

An excellent experience We had an excellent experience with Ferman when we purchased our new Jeep, the process was smooth and quick! Excellent staff! A big thank you to all. We had an excellent experience with Ferman when we purchased our new Jeep, the process was smooth and quick! Excellent staff! A big thank you to all. More

by Jeep guy Verified Customer Verified Customer

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Picky customer service Attempted multiple times to do a transmission fluid change and still waiting to get serviced the machine still broken, made an appointment to get my v Attempted multiple times to do a transmission fluid change and still waiting to get serviced the machine still broken, made an appointment to get my vehicle serviced and waited in line to get taken care of off and some lady peeks her head in and Jamie the desk rep. Jumps out of his seat to take care of her, even had my wife come to get my car serviced because i cant keep missing days off work and even she got skipped while the staff at the desk are just sitting there not attending anyone, is like they pick whom they want to take care of off. Called the manager Mike Hughes office and no reply still. I dont ask for discounts ever and always paid for my services done. I dont like how they treat customers here. Even calling to make an appointment, getting someone on the phone is horrible, nobody ever answers or returns calls which i had to leave work early to set up an appointment. Finally if the lady on the voicemail calls you back- sounds upset and doesnt feel welcomed to speak to, horrible staff, never been to a place like this before More

by Alexdotcom Verified Customer Verified Customer

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Best experience I have ever had at dealership! No hassle, honest and did what they said they would do. Made us feel at home and communication was open and understandable. Thank you to Pete and Jona No hassle, honest and did what they said they would do. Made us feel at home and communication was open and understandable. Thank you to Pete and Jonathan. More

by Bry&Kim Verified Customer Verified Customer

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Terrible service Came in for an oil change and to get something checked. First of all they completely forgot about my car and didn’t look at it till hours later when I Came in for an oil change and to get something checked. First of all they completely forgot about my car and didn’t look at it till hours later when I called to check on it when we had an 8am appointment. Then they told us the problem was with our battery and we needed a new one. Quoted us over $300 for a battery and over $60 to install it. Didn’t say anything about ordering a battery or anything. So I got a new battery and had it installed by Jim Browne for $20 because ferman would not call me back and whenever I called I could never get anyone in service. And on top of everything I was told it by ferman that the battery was the thing cause if the original problem that I took it in to be checked for. I replaced the battery and still the same problem. Clearly a half competent dealer. Will not be going back. More

by Chrissymp18 Verified Customer Verified Customer

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Jason is awesome There is not many moments in life anymore where are you can be at ease and know that someone is working hard for you and And that's how my experience There is not many moments in life anymore where are you can be at ease and know that someone is working hard for you and And that's how my experience is with Jayson every time thank you More

by jdominguez81 Verified Customer Verified Customer

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Problem with driver side rear tire pressure. Quick, friendly, professional job. The waiting area is unparralled and service top notch. Well done guys. My new go to dealership and I will be bringi Quick, friendly, professional job. The waiting area is unparralled and service top notch. Well done guys. My new go to dealership and I will be bringing more customers your way. More

by CHRISWALKER927 Verified Customer Verified Customer

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Good service and took me home the second go around and then gave me a car to get to work while they worked on my vehicle ,so I was pleased with the service . alt and took me home the second go around and then gave me a car to get to work while they worked on my vehicle ,so I was pleased with the service . although the employees there seem very stressed in a hurry and short with customers . More

by jbarton12127 Verified Customer Verified Customer

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Routine service Professional as always and look out for my best interest. Look forward to continued service. Will be back in five thousand miles. Call me anytime for Professional as always and look out for my best interest. Look forward to continued service. Will be back in five thousand miles. Call me anytime for reference. More

by scottclark1 Verified Customer Verified Customer

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Jason was great but someone stole my coffee cup Truck seems to be working out. Very fast service. Had my truck back to me the following day. With new cam,valves, and lifters. Thanks Truck seems to be working out. Very fast service. Had my truck back to me the following day. With new cam,valves, and lifters. Thanks More

by christian.peyton Verified Customer Verified Customer

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Check engine light I was able to drop my Jeep off on Saturday Wich was very convenient. Ferman replaced a cylinder head and cleaned my Jeep. Very happy! I was able to drop my Jeep off on Saturday Wich was very convenient. Ferman replaced a cylinder head and cleaned my Jeep. Very happy! More

by daniel6151 Verified Customer Verified Customer

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