Jason Laflam
Jason Laflam at Handy Toyota

Jason Laflam | Page 2

Service Manager

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.6
89 Reviews
4.6

89 Reviews

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89 Reviews of Jason Laflam

November 18, 2021

Dealership Rating
Employee Rating

A huge thank you to Jason LaFlam in Service (as well as the service crew) while at a scheduled car appointment on 11.17/21. I was there for an oil change change and winter tire switch. I knew that a fro More

by Deb Higgins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2021

Handy Toyota responded

Hi Deb! Thank you so much for your review of our dealership. We're happy to hear Jason gave you an excellent experience while having your vehicle serviced. We really appreciate your business. Enjoy your ride!

November 14, 2021

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Employee Rating

I just want to thank Handy Toyota service! The entire team was able to work around my schedule and get me into service quick and easy. Thanks to Darren, Tory, Jason L., Jason P. and John M. for their hel More

by haleyvezina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Paquette, Darren Callan, Victoria Barbagallo , John Melchiorri

Nov 15, 2021

Handy Toyota responded

Hi Haley! We really appreciate your review. We're really happy to hear you had a great experience with our very talented service advisor team during your visit.

November 09, 2021

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Employee Rating

We purchased a certified pre-owned Tacoma a year ago. It has been back for scheduled maintenance and annual state safety inspection. The Handy Toyota service appointment protocol works very well. The work More

by crm05478
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Laurencelle

Nov 12, 2021

Handy Toyota responded

Thank you for your review! We are glad to hear that our service department was timely and took care of your needs. We appreciate your business. Enjoy you TCUV Tacoma!

October 26, 2021

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Employee Rating

Great Service again today on my Tacoma. Jason L. was an amazing service provider who continues to explain, inform, and promote quality care. He is the biggest part of my decision to Lease a new Highlander More

by gkdouglas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2021

Handy Toyota responded

Thank you, Gregory! We really appreciate the review. We are happy to hear you had a great experience working with Jason and our service department. We're looking forward to seeing you again. Enjoy your Highlander!

October 20, 2021

Dealership Rating
Employee Rating

My experience here has been great, I highly recommend this dealership. Since buying my vehicle from them I have been coming back for routine maintenance. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Kehaya

Nov 12, 2021

Handy Toyota responded

Hi Ron! Thank you for your review. We appreciate your business. We're glad our team could take care of your needs!

October 15, 2021

Dealership Rating
Employee Rating

Quality professional service with mostly friendly staff. It's nice that they offer shuttle service too. More

by jessvt1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2021

Handy Toyota responded

Thank you, Jess! We appreciate your review. Customer service is our goal each and every time. We're glad you took advantage of our complimentary shuttle service. Thank you again!

October 12, 2021

Dealership Rating
Employee Rating

This is my first time buying and servicing a Toyota. Jason was very friendly, helpful, professional and got my first service taken care of quickly. Great employee. More

by pawells72
Recommend Dealer
Yes
Nov 24, 2021

Handy Toyota responded

Thank you for the review! We are happy to hear that your first experience with Handy's was a positive one. We're glad Jason was able to get you in and out in a professional manner. Thanks again!

August 07, 2021

Dealership Rating
Employee Rating

Always very helpful! This is our third time buying a new car with them! And we will be back when it’s time to trade up! More

by tiffmc05
Recommend Dealer
Yes

Other Employees Tagged: Jim and Larry

Aug 09, 2021

Handy Toyota responded

Thanks so much for your review and continued business! Glad to hear our staff could deliver yet another winning sales experience with our dealership. We look forward to seeing you again when it comes time for your fourth Toyota, but certainly enjoy this one until then!

July 27, 2021

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Employee Rating

Handy service is why I buy my cars there. Jason was courteous knowledge and friendly. He kept me informed as to where was car was during the repair process. I had an issue getting my wheel lock off and More

by Brian
Recommend Dealer
Yes

Other Employees Tagged: Did not get the mechanics names but they should get a high 5 as well

Jul 27, 2021

Handy Toyota responded

Wow, thanks so much for taking the time to write about your experience with our service department, Brian! You know something's really stuck when the professional mechanic starts breaking his tools! It's great to hear that our team could persevere and ultimately get that pesky wheel lock off for you, and in less than an hour at that. Your kind words are much appreciated, and we look forward to providing you with another outstanding customer service experience when you're ready to come in and purchase your next Toyota. See you soon, Brian!

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