

Hi my name is Jay! You'll recognize me as the service advisor with a smile on his face! I have been with Toyota for over 25 years. Customer satisfaction is my #1 concern and to meet all expectations, for any questions, concerns, service bookings please don't hesitate to contact me. Phone 905-668-4792 ext 215 By email: jason.ells@whitbytoyota.com
Read moreIndustry Experience
31 yrs, 2 mos
Languages Spoken
English
111 Reviews
Write a Review111 Reviews of Jason Ells
October 01, 2025
Exceptional service from start to finish! Booking was easy, they were ready for me when I arrived and had me on my way in no time! Professional and friendly customer service! Booking was easy, they were ready for me when I arrived and had me on my way in no time! Professional and friendly customer service! More
September 26, 2025
I was satisfied with the service provided. Well detailed and friendly too. Thank you.u. Well detailed and friendly too. Thank you.u. More
Other Employees Tagged: Anthony Forbes
September 25, 2025
I have had the pleasure of going to this dealership for over 20 years. From buying a vehicle, servicing my vehicles and helping me to navigate buying a used vehicle and even helping me from being ripped of over 20 years. From buying a vehicle, servicing my vehicles and helping me to navigate buying a used vehicle and even helping me from being ripped off has been priceless. The staff who many have been here as long as I have been going here says a lot about how those I haven’t even directly interacted with have served me too. They have taken the anxiety out of the buying and serving my vehicles. They have helped me to lessen the expense of both maintenance and repairs. I never have felt misled or pressured. They have gone out of their way to help me. I can’t thank all of them enough for everything they have done. Service with integrity is rare unfortunately so when you find it you don’t want to let it go. A special shout out to Cameron Slater, Anthony Forbes, Brian Chung, Jason Ells, Grace Bradford, Jessica Medeiros and Tony Khoury to name only a few. So many I haven’t had the pleasure of thanking ( Management, the Mechanics and support staff) Priceless team of people. Good luck finding anyone better. More
Other Employees Tagged: Cameron Slater, Brian Chung, Tony Khoury, Jessica Medeiros, Gord Sasse, Grace Bradford, Anthony Forbes, Mo Jaffer
September 24, 2025
Reliable, I never feel that I am being oversold. Honest, friendly, respectful. I still drive back to this dealership after having moved away because I trust them. Honest, friendly, respectful. I still drive back to this dealership after having moved away because I trust them. More
Other Employees Tagged: Brian Chung
September 19, 2025
Jason Ells deserves a ⭐️⭐️⭐️⭐️⭐️ plus! Having dealt with him on numerous occasions, I am confident listening to his advice and look forward to talking with him, even though it means I’m s Having dealt with him on numerous occasions, I am confident listening to his advice and look forward to talking with him, even though it means I’m spending money on my truck😉 He is always professional, friendly and reliable! He always “gives it to me straight”, he also gives me the feeling of being respected and part of the “Toyota family”. No matter how long it’s been or what my issue/reason for being there is. Thank you Jay!!!! More
Other Employees Tagged: Brian Chung, Grace Bradford
September 19, 2025
Greeted promptly. . friendly and knowledgeable staff.. service was completed on time .. I would definitely recommend this dealership for service, parts or the purchase . friendly and knowledgeable staff.. service was completed on time .. I would definitely recommend this dealership for service, parts or the purchase of a new or used vehicle. More
Other Employees Tagged: Leo Romero, Amanda Moore, Brian Chung, Jessica Medeiros, Adam Hassira, Gord Sasse, Grace Bradford, Anthony Forbes, Mo Jaffer , Steve Lord
September 18, 2025
The service department here is phenomenal. I typically deal with Jason Ells who is always kind, courteous, professional, and helpful. He answers even my silliest of questions and walks me th I typically deal with Jason Ells who is always kind, courteous, professional, and helpful. He answers even my silliest of questions and walks me through the service happening that day in detail. I also dealt with Adam, who is just as kind, courteous, professional, and helpful More
Other Employees Tagged: Adam Hassira
September 17, 2025
Excellent service, friendly staff, quick turnaround, Good service and fair prices. Highly recommend Whitby Toyota. service and fair prices. Highly recommend Whitby Toyota. More
Other Employees Tagged: Amanda Moore, Cameron Slater, Brian Chung, Grace Bradford, Anthony Forbes, Mo Jaffer