Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 77

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

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1824 Reviews of Jarrett Elder Sr.

August 23, 2022

Dealership Rating
Employee Rating

It is a good place to have your vehicle service. I would recommend my family and friends have their vehicles service by the dealer! More

by 67LORNAT
Recommend Dealer
Yes
Aug 24, 2022

Toyota of Coconut Creek responded

Thanks for supporting Al Hendrickson Toyota! We appreciate your positive review and recommendation. Have a great day!

August 23, 2022

Dealership Rating
Employee Rating

Al Hendrixon Toyota in my opinion provided the best service in south Florida. the team at the service desk is extremely helpful and respectful, they always go the extra mile for the customers and put a More

by javierprado74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Chris Kulazidis, Andre Veiga

Aug 23, 2022

Toyota of Coconut Creek responded

Wow! What a great review. Thank you for choosing Al Hendrickson Toyota for your vehicle needs, and we look forward to your next service visit!

August 23, 2022

Dealership Rating
Employee Rating

I am always pleased with this dealership. Always a great experience. They take care of their customers. More

by Hgh
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Wesner Larose , Fernando Rodriguez, Wilnord Charles

Aug 23, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

August 22, 2022

Dealership Rating
Employee Rating

i got at 6 am and asked service manger for oil change and he took in my car and had it done in no time More

by frankdwoolcott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Toyota of Coconut Creek responded

Thank you for this great review of Al Hendrickson Toyota! We are delighted your service visit went smoothly and look forward to assisting you in the future!

August 21, 2022

Dealership Rating
Employee Rating

Great service, wonderful service people, and it was very enjoyable riding with your service divers telling me about there baseball history in the old days. More

by GIVEBLOODLIVELONGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche

Aug 22, 2022

Toyota of Coconut Creek responded

Reviews like this make our day here at Al Hendrickson Toyota! Thank you for the compliments to our team, and we hope to see you again next time.

August 21, 2022

Dealership Rating
Employee Rating

Excellent customer service but a little bit of weight it’s well organized but with appointment or no appointment The waiting time it’s still about the same. More

by hflmbs79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2022

Toyota of Coconut Creek responded

Thank you for this review. We are always looking for ways to improve for our guests, and we are sorry to hear that your experience took longer than anticipated. We will be sure to use this feedback to improve our efficiency in the future. If there is anything more we can do to assist you, please feel free to reach out! - The Al Hendrickson Toyota team

August 20, 2022

Dealership Rating
Employee Rating

Good morning your service was excellent i was taken care of in a timely manner More

by ARTKRAUSS
Friendliness
Recommend Dealer
Yes
Aug 20, 2022

Toyota of Coconut Creek responded

Thank you for the review. We are happy to hear that the Al Hendrickson Toyota team worked hard to assist you, see you again next time!

August 18, 2022

Dealership Rating
Employee Rating

Needed a regular service for my car. They were quick, didn't have to pay for anything, and they gave me a shuttle home and back. Really great job. More

by DANIEL.BRIZUELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2022

Toyota of Coconut Creek responded

Thank you for the 5-star review, Daniel! All of us at Al Hendrickson Toyota are thrilled your service visit went smoothly. Take care!

August 14, 2022

Dealership Rating
Employee Rating

Came in at 7am … said gm twice no one answered. Picked up my car later and these tech with the large hat was very rude said he could not help me if I did not know who my service guy’s name was. A More

by LUCILU323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Kulazidis

Aug 28, 2022

Toyota of Coconut Creek responded

This is a concerning review to read, and I do sincerely apologize for any confusion that occurred here. I assure you that we will use this as a learning experience and ensure we improve our process going forward. If there is anything more you would like to share with me, or if there is anything more I can do to assist you, please don't hesitate to give me a call. Norman Frantz - Service Manager - 954-545-6931

Aug 29, 2022

LUCILU323 responded

Thanks for your response Mr. Frantz. Sometimes employees don't realize that the customers and referrals keep the business afloat. A bad survey does have a negative impact on a business. Thanks again! Lucille

August 14, 2022

Dealership Rating
Employee Rating

The staff are excellent, people who work there are very kind and friendly I will recommend my friends and family to them I know for fact they will be happy. More

by JEANJ146
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO, Wesner Larose

Aug 15, 2022

Toyota of Coconut Creek responded

Thank you for the great review, Jean! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

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