Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 73

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

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1824 Reviews of Jarrett Elder Sr.

September 25, 2022

Dealership Rating
Employee Rating

definitely I will come back! Thanks for everything and the good services.,thank you very much More

by gogonet
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, HENRY DELGADO , Shedrick Anderson, Juan Diaz

Sep 26, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

September 25, 2022

Dealership Rating
Employee Rating

Garrod is a pleasure to speak with, and Always very helpful - always answers any Questions we have. More

by ilevine2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2022

Toyota of Coconut Creek responded

We are so happy you always have a great time working with Garrod! Thank you for having confidence in Al Hendrickson Toyota. Safe travels!

September 24, 2022

Dealership Rating
Employee Rating

The Representative with the cowboy hat is always friendly and gives me great service. The whole team there is well executed More

by TLAFLAM23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2022

Toyota of Coconut Creek responded

Thank you for sharing your great review! We are happy to hear that you are always so welcomed and well taken care of by our team. See you next time!

September 22, 2022

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Employee Rating

Jarrett and others serviced my vehicle expeditiously my vehicle was returned to me before the time allotted to me More

by bookitbet
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 22, 2022

Toyota of Coconut Creek responded

We are happy the Al Hendrickson Toyota service department delivered a five-star experience! Thanks for stopping in, and we hope to see you back in the future.

September 22, 2022

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Employee Rating

jarrett always treats his customers with respect and loyalty. hes just always so busy as he has an unbelievable following of customers..kudos al hendricksen... More

by SHARPSHELL23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2022

Toyota of Coconut Creek responded

Thanks for sharing your appreciation! We're honored to have Jarrett on the Al Hendrickson Toyota team to offer our customers attentive professionalism. Until next time!

September 22, 2022

Dealership Rating
Employee Rating

Came in with dead battery, Jarrett like always provide great customer service with a smile and friendliness like family! More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2022

Toyota of Coconut Creek responded

Jarrett and the team are always here to help you out, Mac! Thanks for choosing Al Hendrickson Toyota and we will see you next time!

September 21, 2022

Dealership Rating
Employee Rating

Was very kind and helpful. He reviewed the issue, found alternatives and quickly helped us with repair. I sea of change. Kudos Al Hendrickson Toyota .Nice work keep going More

by MOONVALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2022

Toyota of Coconut Creek responded

Thanks for sharing your Al Hendrickson Toyota experience! We're thrilled our team thoroughly accommodated your service needs in a timely manner. Drive safe and take care!

September 19, 2022

Dealership Rating
Employee Rating

I feel there’s a communication issue with the service rep and the customer. If there’s anything more that need to be done, please communicate with the customer to let them know how long it will be More

by KLAINE1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2022

Toyota of Coconut Creek responded

I apologize for any lack of communication on our end. We strive to deliver seamless and straightforward service, and it is never our intention to inconvenience our guests. I would appreciate the chance to speak with you directly to see what more I can do to help address this feedback. If you are willing to discuss this further, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

September 19, 2022

Dealership Rating
Employee Rating

All in all not bad, not fantastic. No real order to what's going on at the service rep area where you drop your vehicle off and speak to someone. Stood there for a while looking around More

by JESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Toyota of Coconut Creek responded

Jess, I am sorry to hear that your visit took longer than anticipated. We strive to deliver professional and accommodating service, and it is disappointing that we have left the wrong impression. I assure you that we will use this feedback to improve our attentiveness and communication practices moving forward. Lastly, I would appreciate the chance to speak with you and ask some questions regarding the concerning news on the food truck. If you are willing to discuss this further, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

September 18, 2022

Dealership Rating
Employee Rating

Jarrett was a man of his word, saying that the work would be finished in little more than an hour. Paying via my phone was efficient. More

by CHAZMAC17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Jarrett. Drive safely, and we hope to see you back again down the road! - The Al Hendrickson Toyota team

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