Jarrett Elder Sr. | Page 70

What can I say the dealership at Hendrickson Toyota is freaking awesome I give them 100% times up fog good job well done thank you you guys are amazing and you guys are the best you rock, I am glad that w freaking awesome I give them 100% times up fog good job well done thank you you guys are amazing and you guys are the best you rock, I am glad that when I needed help you guys were there I can't complain about that you guys are amazing cuz when I went in my car it wouldn't start I said to panic freaked out but then I said to myself let me just call the dealership and when I sure did called someone was there to help they set up and get my car fix my car to send they yes I'm content thank you More

by MAI_KAI10 Verified Customer Verified Customer

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Helpful knowledgeable service personnel keep you informed of issues. Have been working with the same 2 advisors for a while. of issues. Have been working with the same 2 advisors for a while. More

by Hrr Verified Customer Verified Customer

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I have been coming here for at least 6 years. The service has become HORRIBLE. The wait is too long. Chris Leporte was very rude to me. Do not schedule so many appointments if you do not The service has become HORRIBLE. The wait is too long. Chris Leporte was very rude to me. Do not schedule so many appointments if you do not have the technicians to do the job. Service advisors are sitting around talking while their co worker is swamped with many customers in line. Offer to help out if you don't have a customer in that moment. The customer experience has long gone and it's now a nightmare frankly. This used to be the VERY BEST Toyota dealership in South Florida, now it's just like the rest. More

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I Love the service here, Jarret is awesome as usual. They guide you to the correct maintenance and help you make the right decision. Thanks to the entire team!! They guide you to the correct maintenance and help you make the right decision. Thanks to the entire team!! More

by mani.subbiah3 Verified Customer Verified Customer

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Great service 👏 great people , the only thing I didn't get no frrr ca wash. get no frrr ca wash. More

by tatane76 Verified Customer Verified Customer

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Jarrett shows that he cares about the Service Center customers. When we brought in our Sienna at the end of day because of some warning in the car he gave me his business card and asked me to come in th customers. When we brought in our Sienna at the end of day because of some warning in the car he gave me his business card and asked me to come in the next morning without having to make an appointment. The next morning he helped us get the van though service and it was resolved in only a few hours. More

by doublesocks Verified Customer Verified Customer

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I love the location, it’s very convenient for me. The staff is very helpful knowledgeable. Can’t wait to get my next car! The staff is very helpful knowledgeable. Can’t wait to get my next car! More

by teresa.harris101 Verified Customer Verified Customer

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My service advisor, Jarrett Elder, is a true professional. My wait time was time he estimated. Jessica, the tecnician who worked on my car did an excellent job! Would definitely recommend Al He professional. My wait time was time he estimated. Jessica, the tecnician who worked on my car did an excellent job! Would definitely recommend Al Hendrickson to family and friends. More

by BARCASS345 Verified Customer Verified Customer

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Originally, my service advisor was supposed to be Chris Laporte. He is so rude and mean. While I was talking to him, I told him that Toyota gave me a $20 certificate towards the service. I also had a buy o Laporte. He is so rude and mean. While I was talking to him, I told him that Toyota gave me a $20 certificate towards the service. I also had a buy one get one free service which I paid for from the last visit. When I told him that I want to use the certificate, he told me that’s impossible. I asked him why. He told me that why did Toyota Hendrickson send me a certificate for $20 for? I asked him why not and he said they shouldn’t send me any certificate. I proceeded by asking him is it because I am black since he is white. He told me straight up to find another service guy to help me. I have never been so embarrassed in my life like that. Thank God for Jarrett Elder Sr. He stepped up and helped me with caring, dignity and respect. Jarrett was shocked to see Chris treated me like that. Jarrett went above an beyond to help me . I can’t believe racism was still exist at Toyota Hendrickson. To make matters worse, the was a white lady that came after me, Chris was helping her with kindness. That alone tells me how racist he is. Jarrett is a kind, caring and humble human being. Most of all, a very nice and knowledgeable service specialist. If it wasn’t for Jarrett, I would have walked away. More

by PANDREL36 Verified Customer Verified Customer

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Thankful for Jarret Elder help each time I come in, exceptional customer service and care. exceptional customer service and care. More

by Shakiva20 Verified Customer Verified Customer

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