Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 60

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

Write a Review

1824 Reviews of Jarrett Elder Sr.

January 28, 2023

Dealership Rating
Employee Rating

Jarrett was expeditious as usual, I love getting in Early and getting out to get on with My Day. I APPRECIATE you Sir More

by SAMUELS3911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Toyota of Coconut Creek responded

Samuel, thank you for the review! We are thrilled to hear that Jarrett delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

January 28, 2023

Dealership Rating
Employee Rating

Al-Hendrickson Dealership and service staff has been excellent...I definitely would recommend this dealership and that you will never be disappointed with them More

by sajankurian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO, Chris Leporte , Juan Diaz, Jennifer

Jan 30, 2023

Toyota of Coconut Creek responded

Thank you for the review! We are so glad to hear that you had a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

January 27, 2023

Dealership Rating
Employee Rating

Great service! Jarrett was very courteous and professional, so was the man from the valet parking. More

by ginoue2955
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2023

Toyota of Coconut Creek responded

We are thrilled to hear that Jarrett and the team provided excellent service! Thank you for working with the Al Hendrickson Toyota team.

January 26, 2023

Dealership Rating
Employee Rating

Jarret the Service writer is very helpful and knowledgeable however I'm not to happy with the outcome of the work, I've already taken it back because of work not done properly and unfortunately l More

by ONEWORLDDIVIDED
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Toyota of Coconut Creek responded

I am very sorry to hear that you have been unhappy with our services and that your vehicle has ongoing concerns. I understand that having to return for service is frustrating, and I would like to see what more we can do to help make this right and provide you with a five-star experience. Please reach out to me when you can, and we can discuss this together. Thank you, Norman Frantz - Service Manager - 954-545-6931

January 25, 2023

Dealership Rating
Employee Rating

Too much confusion going on and the people were not friendly except the guy that checked me in. More

by JBPRICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 25, 2023

Toyota of Coconut Creek responded

I would like to apologize for your negative experience. We want so much more for our customers than 2-star service, and if you're willing, I want to speak with you about this directly. I hope to hear from you. Thank you, Norman Frantz - Service Manager - 954-545-6931

January 24, 2023

Dealership Rating
Employee Rating

The service was courteous,efficient and Good. aaa aaaa aaaa aaaa aaaaa qaaaaaa aaaa aaaaa More

by AMITBOGO
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Toyota of Coconut Creek responded

Thank you so much for this 5-star review of Al Hendrickson Toyota! Until next time!

January 23, 2023

Dealership Rating
Employee Rating

Jarrett was great. He made me feel like family from the Start. And made sure my issue was taken care of. Really appreciate him. More

by Elden710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Toyota of Coconut Creek responded

We're delighted you enjoyed working with Jarrett during your visit! If you have any other feedback regarding your recent experience or thoughts on how we can improve, please feel free to reach out to me directly when you have a moment. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

January 21, 2023

Dealership Rating
Employee Rating

Very quick service time, nice clean environment while u wait for your vehicle. Very polite and friendly service all around. More

by SLRILESONLINENOW
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wesner Larose , C J

Jan 23, 2023

Toyota of Coconut Creek responded

Thanks for the review! We're glad that the Al Hendrickson Toyota team worked hard to assist you and your vehicle. See you again next time!

January 20, 2023

Dealership Rating
Employee Rating

Service has consistently been competent, professional, and timely. Staff patiently answer all questions I have about proposed service as well as what was done and agreed to. Coupons are always honored. More

by speedypete11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Kulazidis

Jan 20, 2023

Toyota of Coconut Creek responded

Thanks so much for taking a moment to highlight the Al Hendrickson Toyota team! We're delighted that you had such a great experience with us and look forward to seeing you again next time. Have a fantastic day!

January 20, 2023

Dealership Rating
Employee Rating

Great service from Jarrett Elder! Have always been pleased with your service department as a whole! More

by Therib69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2023

Toyota of Coconut Creek responded

Thanks for giving Jarrett a shoutout! We are glad to have your business here at Al Hendrickson Toyota.

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