Jarrett Elder Sr. | Page 174

Bad cusromer service, sales team only wants your money Purchased a used SUB with body with a scratch that was promised to be professionally repair, but instead a bad patching job was done. Vehicle was not Purchased a used SUB with body with a scratch that was promised to be professionally repair, but instead a bad patching job was done. Vehicle was not detailed or clean throughout More

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I went for my 10k car service My car is brand new, only 10k miles on it. I went for its second oil change every. The engine is pretty clean, all new as you can imagine for a 5 mont My car is brand new, only 10k miles on it. I went for its second oil change every. The engine is pretty clean, all new as you can imagine for a 5 months old car. When I came back home, after the service, I opened the hood and I’ve noticed oil spill all over the top of the engine. I had to remove that plastic cover on the top of the engine and clean it with a degreaser. I even had to clean around the oil cap. Also, my car is still under warranty and the paint below the front bumper is peeling. According to the person who called me, the technician inspected my vehicle and I should have hit something to make the bumper peel. Of course no one showed me where the impact was and they also removed the peeling paint without my authorization. That painting did not have a single scratch, it's just taking off from the bumper. More

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Quality Service Thanks to Jarrett and the mechanics for all the great service and work on my Sequoia. My Sequoia has over 238000 miles and I trust them to keep it ru Thanks to Jarrett and the mechanics for all the great service and work on my Sequoia. My Sequoia has over 238000 miles and I trust them to keep it running into the future. More

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Taking accountability I want to thank Sherdrick, Jerrett, Alex and Bobo for going the extra mile and providing great customer service. I appreciate the kindness and profess I want to thank Sherdrick, Jerrett, Alex and Bobo for going the extra mile and providing great customer service. I appreciate the kindness and professionalism of the staff. There was also a nice woman working in service which I didn't get her name who ensure that my family questions and concerns were answered. It is rare to experience. Thank you Al Hendrickson Family. More

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Technician I hope I do not have the same problem in the future. The technician pickeded an order to change my caps gaz from cutomer services. In the 1st 30 minut I hope I do not have the same problem in the future. The technician pickeded an order to change my caps gaz from cutomer services. In the 1st 30 minutes he came back and Jared asked him: if he resolves the issue and he said no. He took the car back for more than hour and drove my car more then 25 miles (that piss me off). I still having the same cap gaz. Toyota is totally a mess and very very bad in keep words. More

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Tacoma Service Experience I was a walk up on a Saturday late morning to have a service performed on my new Tacoma pickup truck. The service advisor Mr. Elder was great, he pro I was a walk up on a Saturday late morning to have a service performed on my new Tacoma pickup truck. The service advisor Mr. Elder was great, he processed my request and I was in and out in about an hour. More

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Excellent maintenance service My maintenance service experience with Jarrett as my service advisor was excellent! He made it easy to schedule my appointment and from the time I ar My maintenance service experience with Jarrett as my service advisor was excellent! He made it easy to schedule my appointment and from the time I arrived to completion he was efficient, especially courteous, and professional! Thank you Jarrett. More

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Great service for my Toyota and great customer service !! I always look for Jarret when taking my Toyota for service. He treats me like family, makes sure all possible issues are identified and lets ME pick w I always look for Jarret when taking my Toyota for service. He treats me like family, makes sure all possible issues are identified and lets ME pick what I necessarily need to fix, depending on what I can afford. I trust him, and his recommendations for service on my car. Thank you!! More

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Service 10k miles covered service 4 2018 camry Was in and out quickly 4 covered service. The car runs great. Asked about psi tire reading explained it nicely. Very nice people. Car is driving great Was in and out quickly 4 covered service. The car runs great. Asked about psi tire reading explained it nicely. Very nice people. Car is driving great. More

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Al Hendrickson I have always had good service at this dealership. They assign someone to work with you who knows you and your car and makes sure that you get very go I have always had good service at this dealership. They assign someone to work with you who knows you and your car and makes sure that you get very good service. More

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