Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 167

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

Write a Review

1824 Reviews of Jarrett Elder Sr.

November 30, 2019

Dealership Rating
Employee Rating

Very surprised that the car was not run through the car wash after the service. Most dealers do. My other cars always get washed after service. More

by Fmiranda
Recommend Dealer
No
Dec 23, 2019

Toyota of Coconut Creek responded

Fmiranda – I am very sorry we missed your expectations on your most recent service visit. We are currently rebuilding our car wash team and it will be up and running when you come in for your next service visit. If you would like to come in I will make sure I have a detailer wash and clean your car properly. Please call me at any time. Sincerely, Gary Cann, VP parts and service.

November 26, 2019

Dealership Rating
Employee Rating

requested 100,000 service on Toyota Yaris Had my car serviced and was informed I needed new tires which I agreed to. Requested that everything from fluids to battery would be checked and teste More

by PBARAKAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 12, 2019

Toyota of Coconut Creek responded

I'm so sorry to hear about the trouble you had with your vehicle after your visit with us. We pride ourselves on our through work and I certainly want to look into what happened here. I apologize for not responding sooner but I will be in touch so we can discuss this. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 26, 2019

Dealership Rating
Employee Rating

Great It is always a pleasure to interact with Jarrett. He makes things seem less and easy. No pressure ever put, and makes sure I have all information. More

by jackie.klein30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2019

Toyota of Coconut Creek responded

Hi Jackie - We appreciate your feedback and are so glad to hear that Jarrett makes your service visits easy. Thank you from all of us at Al Hendrickson Toyota!

November 18, 2019

Dealership Rating
Employee Rating

Quick service Positive reviews all around. Jarrett was very welcoming, it was nice to see there were bagels and other treats in the waiting room. My only negative More

by OLIVERGUTI27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2019

Toyota of Coconut Creek responded

Thank you for the review! Jarrett is a great member of our team and we will be sure to let him know you enjoyed his service. We like to make sure our customers are comfortable here at Al Hendrickson Toyota, and we are glad to hear that you enjoyed the bagels and treats. We will be sure to see if we can do something about the TV volume!

November 18, 2019

Dealership Rating
Employee Rating

It was Seamless I love waking EARLY in The morning to take my Vehicle in, Jared is always prompt. I like getting in and getting out before the rest of the world wakes More

by SAMUELS3911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wesner Larose , Dexter Marshall

Nov 18, 2019

Toyota of Coconut Creek responded

It is our pleasure to help you out when it is convenient for you! We appreciate you taking the time to write us a kind review. We hope to work with you again at Al Hendrickson Toyota!

November 18, 2019

Dealership Rating
Employee Rating

Excellent dealership service! I needed an oil change and transmission fluid change with my own oil and fluid and they had no problems whatsoever. Car runs better than new! I us More

by TECH128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2019

Toyota of Coconut Creek responded

It's wonderful to hear that your car is running smoothly after your visit to Al Hendrickson Toyota! Thanks so much for trusting us with your service needs.

November 15, 2019

Dealership Rating
Employee Rating

Periodic Service Due My Service Advisor, Jarrett Elder Sr. was very helpful and courteous, as usual. He is always a pleasure to deal with. He has very good customer servic More

by ENDEAVORCOLEM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2019

Toyota of Coconut Creek responded

Thank you for your kind words about Jarrett! We are so glad that you enjoy your visits with us at Al Hendrickson Toyota. Hope to see you next time!

November 14, 2019

Dealership Rating
Employee Rating

Great service Great company and customer service, very friendly. Care about the service they offer. I wouldn’t mind to recommend any friend or family members to the More

by SANDDYJEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chener Petit Louis, Wesner Larose , Erik C, Don D, Jeremie G, Jerry Saint Fleur, Devon W

Nov 14, 2019

Toyota of Coconut Creek responded

What a great review! Thank you so much for choosing Al Hendrickson Toyota and rating us five stars. We hope that you are loving your new vehicle.

November 12, 2019

Dealership Rating
Employee Rating

Great Service! Thanks so much for the help and quick service! I really appreciate the service that Jarrett gives. He's very helpful and good customer service. Thank More

by SYLVIATONG_8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 10, 2019

Dealership Rating
Employee Rating

Service staff Most service reps are good however avoid couple of bad ones. The worst service advisor is a guy with black hat. His name is Jarret I believe. He is More

by nadeemu14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO, Chris Leporte

Nov 13, 2019

Toyota of Coconut Creek responded

I'm concerned to see this feedback as we want our guests to receive five-star service, every time. I'd like to address these issues but will need further information to do so. If you're willing to share the details of your experience, I hope you consider giving me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

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