Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 161

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

Write a Review

1824 Reviews of Jarrett Elder Sr.

March 15, 2020

Dealership Rating
Employee Rating

Jarrett Elder has never been helpful. My wife and I have always found him difficult to deal with. A very egotistic individual who does not belong on the frontline. Chris Leporte was extremely helpful on my More

by LIVI_J
Recommend Dealer
Yes

Other Employees Tagged: Chris Leporte

Mar 17, 2020

Toyota of Coconut Creek responded

I'm very sorry to see this feedback but I appreciate you bringing these concerns to my attention. I will address this with my team. If there is anything further you would like to share, please give me a call. Thank you for your business, Gary Cann - Vice President Parts and Service - (954) 972-1100

March 15, 2020

Dealership Rating
Employee Rating

Great job and dedicated workers Always willing to work Great job and dedicated workers Always willing to work with me when I need it. That is greatly appreciated especially in these trying times. Keep More

by MJ7342006
Recommend Dealer
Yes

Other Employees Tagged: Shedrick Anderson

Mar 15, 2020

Toyota of Coconut Creek responded

Thank you for leaving Al Hendrickson Toyota a review! We're so grateful to have you as a customer. If there is anything we can do to earn 5-stars next time, please let us know!

March 14, 2020

Dealership Rating
Employee Rating

The waiting room and bathroom were dirty and old They The waiting room and bathroom were dirty and old They could at least vacuum the chairs , crumbs all in the chair, the people at the desk were unprof More

by adinahcornett
Recommend Dealer
No

March 13, 2020

Dealership Rating
Employee Rating

i have dealt with another Toyota dealer ending with a bad taste in my mouth ,so when I approached al hendrekson dealership I new I found the right one , I hope to continue feeling as I have in the past. More

by RICHSAL1267
Recommend Dealer
Yes
Mar 13, 2020

Toyota of Coconut Creek responded

Thank you for trusting us at Al Hendrickson Toyota! I am glad to hear that our team earned your business. See you next time!

March 13, 2020

Dealership Rating
Employee Rating

Very disappointing. We told we needed new wiper blades even though they were just changed 10 days earlier. Also told we needed a $300 repair. Hard to trust that they were being honest. Not sure if we will More

by asb0
Recommend Dealer
No

March 12, 2020

Dealership Rating
Employee Rating

Three full hours for a simple oil change is ridiculous we will be changing our store where we receive service. It has been this way the last two times we visited for simple oil change. More

by Ezeaman
Recommend Dealer
No

March 10, 2020

Dealership Rating
Employee Rating

I wasn't planning on re leasing a car till later in the year . I was encouraged to test drive a new car. I purchased More

by macmas.ms
Recommend Dealer
Yes

Other Employees Tagged: Clive

Mar 11, 2020

Toyota of Coconut Creek responded

Congratulations on your new vehicle! We really appreciate you coming to Al Hendrickson Toyota and are so glad that you had a five-star experience. Thank you for being such a great customer!

March 10, 2020

Dealership Rating
Employee Rating

Great service I have been going to this dealership for several years and I am very satisfied with the services I have received.I will continue to have my cars servi More

by JNL6908
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 10, 2020

Toyota of Coconut Creek responded

Thank you for taking the time to review Al Hendrickson Toyota! We are so grateful for your loyalty and we look forward to your next visit with us!

March 07, 2020

Dealership Rating
Employee Rating

Pleasant experience Good quality service provided. Took a little longer than expected but it was a busy day at the center. I didn’t have anything planned so I wasn’t bot More

by heppyd@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2020

Toyota of Coconut Creek responded

Thank you so much for leaving Al Hendrickson Toyota a review. We're so happy to hear that you enjoyed your service visit with us.

March 05, 2020

Dealership Rating
Employee Rating

Excellent, professional The only reason I stay with Hendrickson is their service and service personnel. If it was for their sales staff, I would go elsewhere. Only thing th More

by ELSIEEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2020

Toyota of Coconut Creek responded

We really appreciate your feedback on both service and sales and apologize that you did not have a good experience with sales. We do hope you give us another chance and if you call me I will make sure to get the right people involved. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

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