Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 137

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

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1824 Reviews of Jarrett Elder Sr.

June 06, 2021

Dealership Rating
Employee Rating

Jarrett is pretty good. I have a Camry and a Rav4 that I now that I take to Al Hendrickson. Ed Morse scratched my wheels in two different situations. More

by Felipec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2021

Toyota of Coconut Creek responded

Felipe - thanks for trusting Al Hendrickson Toyota with your business. We look forward to seeing you the next time you bring your Toyota Camry or your RAV4 in for service!

June 06, 2021

Dealership Rating
Employee Rating

Always the best!!! Good prices great service l been a client for 10 years because they explained how everything works paper by paper All Hendricson Toyota the best More

by SAYANAVELASCO
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jerry Saint Fleur

Jun 20, 2021

Toyota of Coconut Creek responded

Thanks for your loyalty to Al Hendrickson Toyota. We look forward to taking care of you next time!

June 05, 2021

Dealership Rating
Employee Rating

Jarrett Elder was great as usual. However, I had an appointment for 9:30, arrived about 9:25 and was not able to leave until 12:30. 3 hours is way too long to wait for an oil change when there is an a More

by kubie1955
Customer Service
Quality Of Work
Recommend Dealer
Yes
Jun 12, 2021

Toyota of Coconut Creek responded

Thank you for trusting us with your vehicle and commending Jarrett. I sincerely apologize that your recent visit ran overtime. We want to take excellent care of our guests and I'm so sorry that you were kept waiting. I will speak with my team about your feedback, and I hope that we can deliver a five-star experience next time. Gary Cann - Vice President Parts and Service - (954) 972-1100

May 29, 2021

Dealership Rating
Employee Rating

Very efficient and fast, with excellent service! I suggest getting in the morning and setting up an appointment so you can be attended to fast and easy. More

by collizzy23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Jun 01, 2021

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Al Hendrickson Toyota service team. Drive safely, and we hope to see you again down the road!

May 29, 2021

Dealership Rating
Employee Rating

Thanks for the Young that helped me out was very patient to accommodate me, being that I am handicap and have a special equipment Sienna Van that I drive. I always ask that they take special care of it, & t More

by MAJORS411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Valdez

Jun 01, 2021

Toyota of Coconut Creek responded

Thank you for trusting us with your vehicle! We are happy to hear that you receive the excellent service you deserve from our Al Hendrickson Toyota team and appreciate you posting a great review. Have a wonderful day!

May 27, 2021

Dealership Rating
Employee Rating

Jarrett is the best! Calling back immediately when called and doing what he said he would do! Thanks Jarrett! I appreciate the time you take in understanding the i More

by PAT.OCEANSIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2021

Toyota of Coconut Creek responded

It is truly our pleasure to serve you! Thank you for trusting the Al Hendrickson Toyota team with your vehicle care, and we hope to see you again next time!

May 27, 2021

Dealership Rating
Employee Rating

Everything went well and we were very happy with the service. We just moved to Florida and look forward to continuing getting our Tacoma serviced there More

by ditmanfamily
Recommend Dealer
Yes
May 27, 2021

Toyota of Coconut Creek responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Al Hendrickson Toyota team. Drive safely in your Toyota Tacoma, and we cannot wait to see you again down the road!

May 23, 2021

Dealership Rating
Employee Rating

Service was good, car was taken care of. I just expect that if I'm told it will take an hour and it's running late to be informed of that. More

by csherm143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

May 29, 2021

Toyota of Coconut Creek responded

We appreciate this feedback and agree that our guests should receive communicative service. I will share your review with my team so we can improve for your next visit. Thank you for your business, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

May 20, 2021

Dealership Rating
Employee Rating

Great service and fast. Good customer service and friendly . The staff there they all know what they doing, it seem such a level of profesionalism More

by ANDRES058611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

May 20, 2021

Toyota of Coconut Creek responded

Thank you for the great review! It makes us proud to see that we are delivering such exceptional service for our valued customers. We hope to see you next time. Safe travels! -Al Hendrickson Toyota

May 19, 2021

Dealership Rating
Employee Rating

Buy two car from Everytime they made promises that they didn't do and Everytime I do to service my car something missing are wrong More

by flash1hgordon
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 12, 2021

Toyota of Coconut Creek responded

We never want our customers to come away from their experience with us feeling negatively, so this review is worrying. Would you be willing to discuss this on the phone? I'd love to better understand what went wrong and see if there is anything I can do to help. The happiness and satisfaction of our guests is our number-one concern, and I'm eager to do what I can to make this right. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

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