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Jarrett Elder Sr.

Overview Reviews (1824) Inventory (715)

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Jarrett Elder Sr.

Jarrett Elder Sr. | Page 118

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8

1,824 Reviews

Overview Reviews (1824) Inventory (715)

4.8

1,824 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1824 Reviews of Jarrett Elder Sr.

December 23, 2021

Dealership Rating

Employee Rating

Very helpful staff. The job was done in the period of time offered. You can find several things to grab on the waiting room. time offered. You can find several things to grab on the waiting room. More

by GIANROLO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 27, 2021 -

Toyota of Coconut Creek responded

We're glad the Al Hendrickson Toyota team could be of service, and we sincerely appreciate the five-star review. Let us know if you need any further assistance, and take care!

December 22, 2021

Dealership Rating

Employee Rating

Svc was ok but could be better. Keep more items in stock to make sure your customers don’t have to wait all day for particular services or have to make return trips. And provide some type of compensation or to make sure your customers don’t have to wait all day for particular services or have to make return trips. And provide some type of compensation or reassurance for the inconvenience of having to wait over 3 hours total to get simple service completed. More

by BEE8TEE5DEE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Evan

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Jan 06, 2022 -

Toyota of Coconut Creek responded

It is never our intention to cause an inconvenience and I am sorry if the process took longer than anticipated. I will discuss these concerns with my team so we can work towards improving. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 22, 2021

Dealership Rating

Employee Rating

Awesome service. Was advice of the long wait time snd I appreciated that. Awesome job appreciated that. Awesome job More

by lewispaulj

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Chris Kulazidis, Fred Mohi

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Dec 23, 2021 -

Toyota of Coconut Creek responded

Feedback like yours means a lot to us! Thank you for the great review and we hope to see you at Al Hendrickson Toyota again next time!

December 22, 2021

Dealership Rating

Employee Rating

Klaus was absolutely the nicest & helpful person to assist me with servicing my car.. he was very welcoming and addressed my concern when I called so when I came in, it was a breeze. assist me with servicing my car.. he was very welcoming and addressed my concern when I called so when I came in, it was a breeze. More

by daminbre

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 22, 2021 -

Toyota of Coconut Creek responded

Thank you for being so confident in Al Hendrickson Toyota and our business. We are thankful to have you as a customer, and we'll be sure to thank Klaus for ensuring your five-star standards were met. See you down the road!

December 21, 2021

Dealership Rating

Employee Rating

The process to assist the customers to drop their car is tediously and pain full tediously and pain full More

by Ricardo

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Jan 16, 2022 -

Toyota of Coconut Creek responded

Ricardo - I'm very sorry to hear that. We strive to make the service process as convenient and seamless as possible. Customer feedback is important to us, so if you would like to share specific ways in which we can improve, please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 21, 2021

Dealership Rating

Employee Rating

Its an accessible dealership with good customer service and good mechanics; they help with everything. and good mechanics; they help with everything. More

by CHIEF-IKENGA1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 22, 2021 -

Toyota of Coconut Creek responded

Thank you so much for giving us a great five-star review! We appreciate your support and hope to see you at Al Hendrickson Toyota again next time. Have a great day!

December 21, 2021

Dealership Rating

Employee Rating

Good service Sometimes very busy so you have to wait at least 1 1/2 hours least 1 1/2 hours More

by LGARCIABOIDI

Verified Customer

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 22, 2021 -

Toyota of Coconut Creek responded

We sincerely appreciate your patience during service visits, and we assure you that our team is making every effort to keep your appointments efficient and on schedule. We hope you'll continue to rely on Al Hendrickson Toyota for all your service needs, and we'll be here whenever you need us next!

December 20, 2021

Dealership Rating

Employee Rating

Excelente servicio, personal bien preparado, el tiempo ofrecido fue completo y el vehículo fue entregado con todas las revisiones perfectas ofrecido fue completo y el vehículo fue entregado con todas las revisiones perfectas More

by Beatriz Velásquez

Verified Customer

Customer Service

Recommend Dealer

Yes

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Dec 20, 2021 -

Toyota of Coconut Creek responded

Beatriz, gracias por la reseña! Nos da mucho gusto oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos volver a verle en el futuro!

December 20, 2021

Dealership Rating

Employee Rating

I think this dealership is a wonderful dealership and a great place to buy a car great place to buy a car More

by jromero267

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Dec 20, 2021 -

Toyota of Coconut Creek responded

Thanks for the fantastic review! We hope to see you back at Al Hendrickson Toyota again soon!

December 19, 2021

Dealership Rating

Employee Rating

Very good service since I have the Toyota 2017! To all employees and mechanics!thanks !!!hoping one day to buy or trade for a new car!!! Happy holidays!! employees and mechanics!thanks !!!hoping one day to buy or trade for a new car!!! Happy holidays!! More

by Josefa Niemetz

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: HENRY DELGADO

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Dec 20, 2021 -

Toyota of Coconut Creek responded

We're happy to hear that your service experiences always go off without a hitch. Thank you for trusting the Al Hendrickson Toyota team to get the job done. Happy holidays, Josefa!

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