Jarrett Elder Sr. | Page 116

Toyota of Coconut Creek responded

Feedback like yours really makes our day! Thank you for taking a moment to give Jarrett and the Al Hendrickson Toyota team a shoutout. Have a great day!

Toyota of Coconut Creek responded

While I am pleased to hear that your service advisor did the best they could to ensure a smooth visit, I apologize for the extended wait time you encountered. This is never the experience we want for our guests, and I'm sorry to hear that your visit lasted longer than expected. I hope for an opportunity to earn back your trust down the road and if there is anything I can help you with in the meantime, please give me a call. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

Toyota of Coconut Creek responded

We're so thankful for your sincere loyalty to Al Hendrickson Toyota! Your continued patronage and support means more than we can put into words, and we hope you'll continue to rely on us for all your automotive needs!

Toyota of Coconut Creek responded

This is never the experience we want for our guests, and I'm sorry to hear that you didn't have a better visit with us. We understand the value of attentive, responsive, and professional care, and I regret that your time with us didn't better reflect that. I will address this matter with the staff to ensure we are always going above and beyond to send our guests home happy. I also hope for another chance to impress you down the road. Please feel free to give me a call if there is anything else I can do to help. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

Toyota of Coconut Creek responded

Thank you for the great review, Evelyn! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

Toyota of Coconut Creek responded

Thank you for the great review! We appreciate your business and are happy to hear that John and the Al Hendrickson Toyota team were able to get the job done. Drive safely, and we hope to see you back!

Toyota of Coconut Creek responded

It's hard to see that we let you down during your recent experience with us. We understand the value of timely and professional service, and I want to apologize for the extended wait and for the trouble you had connecting with our team. I will certainly look into what could have caused these issues so we may avoid a situation like this moving forward. I hope we get another chance to impress you down the road, and if there is anything else you would like to discuss, please give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We are so glad to hear that the Al Hendrickson Toyota team earned your five stars. Drive safely, and we hope to see you back again down the road!

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that the Al Hendrickson Toyota team was able to get the job done. Drive safely, and we hope to see you back!

Toyota of Coconut Creek responded

This feedback means the world to us! Thank you for choosing Al Hendrickson Toyota and for taking the time to share your support. We hope to see you again!